Bellustar Tokyo, A Pan Pacific Hotel

Bellustar Tokyo, A Pan Pacific Hotel Reviews

Bellustar Tokyo, A Pan Pacific Hotel

1 Chome-29-1 Kabukicho, Shinjuku, Shinjuku Ward, Tokyo, 160-0021, JapanView Hotel Details
Bellustar Tokyo, A Pan Pacific Hotel
Bellustar Tokyo, A Pan Pacific HotelBellustar Tokyo, A Pan Pacific HotelBellustar Tokyo, A Pan Pacific Hotel
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Bellustar Tokyo, A Pan Pacific Hotel Guest Reviews

4.6/5
Great
91 review
Verified reviews
Location4.5
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(91)
Positive reviews(89)
Reviews with photos/video(28)
Great service(23)
Awesome rooms(20)
Loved the view(14)
Great location(9)
Clean and tidy(8)
Well designed(5)
Easy to get around(5)
Convenient for shopping(5)
Negative reviews(2)
Guest User
Studio Premier Twin
Stayed in Jul 2023
Family
17 review
4.7/5
Amazing
Posted on Aug 12, 2023
The Bellustar is a beautiful, new, sparkling hotel with big floor to ceiling windows and lovely decor. The atmosphere is serene and there are few rooms, so we had a quiet and pleasant stay. The room size and layout was comfortable. We used the concierge once and found she was very professional and assisted us perfectly. There is only one disadvantage: Even though there is a choice of the main course for breakfast, the side dishes and bread are exactly the same every day, which was a bit monotonous. However, if you order breakfast the evening before to be sent to your room, there is the option to have a Japanese breakfast. The building has its own airport limousine stop, and also a complimentary and serviced coffee/juice bar area on the ground floor which is handy when coming or going from the hotel.
Lazgolf
Studio Premier King
Stayed in Nov 2023
Couples
43 review
5.0/5
Outstanding
Posted on Nov 20, 2023
Hotel opened less than a year ago. Everything is new and the design is very modern. Location is in the middle of Shinjuku so it was close to everything. The hotel staff was very attentive and the connection between the lobby (on the 18th floor) to the concierge in the ground floor was always in sync. Breakfast at the main hotel had a great view for a nice clear day but selection is limited. They have a second buffet in their neighbour hotel (17th floor) that has more selection. I would not really recommend this hotel for younger kids due to its design but overall great hotel.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us from your recent stay at Bellustar Tokyo. We are glad that you enjoyed the room and the breakfast. We look forward to welcoming you back to our hotel in the near future.
빡쥬❤️
Studio Premier King
Stayed in Sep 2023
Family
5 review
5.0/5
Outstanding
Posted on Nov 7, 2023
It was great. This place was located well and the room was clean. I'll use it again next time.
KKLaw
Junior Corner Suite King
Stayed in Dec 2023
Couples
4 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Very good location and room spa. Best view for tokyo city
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us from your recent stay at HOTEL GROOVE SHINJUKU. We are glad that you enjoyed the location and the spa. We appreciate your 5*rating!
Anonymous User
Studio Premier King
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 15, 2023
Very cool place
Guest User
Junior Corner Suite Twin
Stayed in Sep 2024
Business travelers
19 review
3.7/5
Posted on Sep 9, 2024
Downstairs is the famous check-in spot Kabuki*cho, where you can have a few drinks. The room has a view of the Tokyo Skytree, and you can watch the sunrise in the morning. The Western breakfast is not a buffet, but it is good to order. The room, restaurant and lobby are very quiet. There is no service, and you have to carry your own luggage.
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6/7
Response from Property: Dear Guest, thank you for taking the time to share your experience from your recent stay with us. We are sorry to hear that you were not satisfied with our service. We hope to have the chance to welcome you again.
Alyyyyyy
Studio Premier King
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 4, 2024
This is a perfect stay experience. From service to cleanliness, to all the experiences, I am very satisfied. It is also very friendly to parents and children. I will definitely stay in their penthouse next time I have a chance. I like this hotel so much❤️
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6/19
Response from Property: Dear Guest, thank you for taking the time to share your kind feedback about your recent stay with us. This is an amazing compliment! We are so glad to hear that you satisfied with our service and the room. Please stay in our Penthouse next time! We look forward to welcoming you back to Bellustar Tokyo.
Guest User
Studio Premier Twin
Stayed in Aug 2024
Solo travelers
1 review
4.8/5
Amazing
Posted on Aug 24, 2024
The night view from the room is really great, it's beautiful! If you are a free person, I suggest you book a few consecutive days to experience it, because the surrounding area is so nice to visit
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Response from Property: Dear Guest, thank you for your recent stay and for taking the time to share your feedback with us. We are grateful for the 4.8-star rating you gave us! We look forward to welcoming you back to Bellustar Tokyo.
JessicaChen 8823
Studio King
Stayed in Aug 2024
Couples
5 review
3.7/5
Posted on Aug 16, 2024
The hotel opened in 2023, the rooms are new, the area is large, the floor is high and the view is good. The downside is that it is too noisy (living on the 41st floor, you can clearly hear the fire trucks, subways, and singing downstairs) The breakfast is really too ordinary, you can only eat some fried eggs, fruits, coffee, and vegetable salad. Nothing else. The service is average (it is the service that should be provided at this price, I won't go into details) The gym is on the 18th floor, and the equipment is very complete.
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Response from Property: Dear Guest, thank you for your recent stay and for sharing your feedback with us. We apologize for the inconvenience caused by the noise from outside. We hope to have the chance to welcome you again.
sscoke
Studio Premier Twin
Stayed in Jul 2024
Family
9 review
3.5/5
Posted on Jul 29, 2024
When booking, we specially marked a quiet room. We stayed for 5 consecutive nights at 6,000 per night. The hotel actually arranged a room near the subway station for us. The noise of several trains entering and leaving the station at the same time before 12 o'clock every night made people unable to sleep. At night, the sound of ambulances continued. At 6 o'clock in the morning, there was another round of subways entering the station. The room was on a high floor, but there was no sky view at all. There were low houses and subway tracks. I really don't understand why this is a different treatment! ! ! The price of the hotel breakfast is even more outrageous! Because it only includes two adults, the child has to buy an extra one. In other hotels, children are half price. This hotel costs more than 5,000 yen for a child's breakfast, and the breakfast is the same every day. It is really not worth eating more than twice! In short, at this price, I will not stay in this room for a second time! !
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Response from Property: Dear Guest, thank you for your recent stay with us and for sharing your feedback. We are very sorry that you were not satisfied with your stay and apologize for the inconvenience caused by the room assignment and the noise from outside. We hope to have the chance to welcome you again.
YueguangdieX
Studio Premier Twin
Stayed in Jul 2024
Family
36 review
5.0/5
Outstanding
Posted on Jul 12, 2024
The hotel is very new. The room size is already considered to be generous in Tokyo. The floor is very high and you can have a panoramic view of Shinjuku. I personally think the view from the large French window is no worse than Shibuya Sky. The most important thing is that the service is really good. The only drawback is that the breakfast is a bit strange. Children and adults don't like it very much.
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Response from Property: Dear Guest, thank you for your recent stay and for taking the time to share your feedback with us. We are sorry to hear that you were not satisfied with the breakfast. But we are grateful for the perfect 5-star rating you gave us! We look forward to welcoming you back to Bellustar Tokyo.
krisstyy
Two Bedrooms Deluxe Suite
Stayed in Jun 2024
Family
5 review
4.7/5
Amazing
Posted on Jul 21, 2024
The hotel is located in the Shinjuku district of Kabukicho, close to many convenience stores, restaurants and other shops, which is very convenient! In terms of accommodation, the environmental sanitation is very good and the space is full! I will definitely consider booking again next time I come to Tokyo!
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Response from Property: Dear Guest, thank you for taking the time to share you experience with us. We are glad to hear that you enjoyed the location and the room. We look forward to welcoming you back to Bellustar Tokyo!
Linda da
Studio Premier King
Stayed in May 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Located behind the Kabukicho main building, the night view is beautiful The neighborhood is very convenient and you don’t have to worry about running out of food. Women should be careful when walking alone, there will be some weird people talking to them
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Response from Property: Dear Guest, thank you for your kind feedback from your recent stay with us. We appreciate giving us the perfect 5* rating! We look forward to welcoming you back to Bellustar Tokyo!
Mumumulin
Junior Corner Suite Twin
Stayed in Apr 2024
Family
58 review
5.0/5
Outstanding
Posted on May 22, 2024
The room is small, there are few tables, it is inconvenient to put things, but it is more convenient to travel
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Response from Property: Dear Guest, thank you for your kind review from your recent stay with us. We are very sorry that you felt your room was small. We appreciated giving us the perfect 5* rating! We look forward to welcoming you back to Bellustar Tokyo in the near future.
pinkrock
Studio King
Stayed in Apr 2024
Couples
18 review
5.0/5
Outstanding
Posted on Jun 15, 2024
A relatively new hotel with an unbeatable view. If I had to write 40 words, there were all kinds of food and entertainment downstairs. It was crowded. The hotel service was good. English was generally spoken. The only drawback was that the viewing floor had too few food and drink options.
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Response from Property: Dear Guest, thank you for your kind review and nice photos about your recent stay with us. We are delighted to hear that you enjoyed the view and our services. We look forward to welcoming you back to Bellustar Tokyo!