Hotel Monte Hermana Tokyo

Hotel Monte Hermana Tokyo Reviews

Hotel Monte Hermana Tokyo

3 Chome-3-15 Nihonbashi, Chuo Ward, Tokyo, 103-0027, JapanView Hotel Details
Hotel Monte Hermana Tokyo
Hotel Monte Hermana TokyoHotel Monte Hermana TokyoHotel Monte Hermana Tokyo
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Hotel Monte Hermana Tokyo Guest Reviews

4.5/5
Great
380 review
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.6
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All reviews(380)
Positive reviews(372)
Reviews with photos/video(72)
Convenient location(91)
Awesome rooms(84)
Easy to get around(52)
Awesome amenities(47)
Friendly front desk staff(14)
Strange smell in room(7)
Many amenities(7)
Close to airport(6)
Negative reviews(8)
Anonymous User
Twin Room
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Hotel is close to Tokyo station, just opp from the JR entrance. If you wish to walk from underground street, come up from exit 21 via stairs. Overall very nice experience at the hotel, room size is consider big, as we are able to open 2 big luggages side by side & there is still sufficient walking space. There is a welcome drink & some foot patch & kose skincare samples. Room is very sound proof, unable to hear the music played at the corridor. Hotel does provide early check in with a fee of 2000 yen per hour.
Response from Property: Thank you for your wonderful review! We're delighted to hear that you had a pleasant stay and appreciated our convenient location near Tokyo Station. It's great to know that you found the room spacious and enjoyed the welcome drink, foot patches, and skincare samples. We're also glad that the soundproofing met your expectations. We look forward to welcoming you back and providing you with another excellent experience. Safe travels!
SilverGecko
Standard Double Room with Bath
Stayed in Oct 2024
Couples
10 review
5.0/5
Outstanding
Posted on Oct 13, 2024
We spent 5 very comfortable nights in this well appointed hotel. Our flight arrived at 6am and we got to Tokyo by about 9am and the beautiful receptionist was so welcoming to to weary travellers. We were able to store our backpacks and have a cool drink before heading out to explore Tokyo. We chose to have breakfast somewhere different every day however breakfast is available in this hotel if you wish. We would definitely stay here again not just because of its proximity to everything and the lovely amenities but because of the cleanliness and attention to detail of the Cleaners and the helpful and kind Reception staff
Response from Property: Thank you so much for your wonderful review! We are delighted to hear that you had a comfortable stay with us and that our receptionist could provide a warm welcome after your long journey. It’s great to know that you found our amenities and location convenient for exploring Tokyo.We appreciate your kind words about our cleanliness and the attention to detail from our housekeeping team, as well as the helpfulness of our reception staff. Your feedback is incredibly valuable to us, and we are thrilled to hear that you would choose to stay with us again.We look forward to welcoming you back on your next visit to Tokyo!
김현태93
Twin Room
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Very good location near the tokyo station. Room was clean and staff were nice
Response from Property: Thank you so much for your kind review! We’re delighted to hear that you enjoyed our convenient location near Tokyo Station and found our rooms clean and our staff friendly. We hope to welcome you back soon!
Guest User
Single Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Overall very positive experience, the staffs were friendly and h helpful. The location is very convenient, just next to metro stations and less than 10 min away from Tokyo station
Response from Property: Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Our team takes great pride in providing friendly and helpful service, and we’re glad it made a difference for you. We’re also happy to know that our convenient location next to the metro stations and close to Tokyo Station added to your satisfaction. We look forward to welcoming you back soon!
Guest User
Single Room
Stayed in Dec 2024
Solo travelers
3 review
4.5/5
Great
Posted on Dec 8, 2024
This place was great!! Room is very clean.. it’s not spacious but it’s enough.. walking to stations was very close by for me.. also a few shopping plaza as well. I didn’t see much amenities like gym .. but they have a lounge you can go for coffee and tea and use it as a work place.. I would definitely book again
Response from Property: Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found our rooms clean and conveniently located near the stations and shopping plazas. While we don't have a gym, we're glad you appreciated our lounge for coffee, tea, and workspace. We look forward to welcoming you back for another great stay! Safe travels!
See Keong Lim
Twin Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Small but really comfortable stay for us. We were able to check in even though we were earlier by a few hours. That is much appreciated. We love its location and service staff was courteous and very helpful. Well run establishment indeed.
Response from Property: Thank you so much for your kind words! We’re thrilled to hear that you had a comfortable stay and appreciated our early check-in service. It’s great to know that you loved our location and found our staff courteous and helpful. We strive to provide the best experience for our guests, and your feedback means a lot to us. We look forward to welcoming you back soon!
EEEOH
Superior Twin Room
Stayed in Nov 2024
Family
15 review
4.0/5
Very Good
Posted on Nov 20, 2024
The room is very spacious but there's a weird smell when we entered. Located very convenient too
Response from Property: Thank you for your feedback. We're glad to hear that you found the room spacious and our location convenient. We apologize for the unpleasant smell you experienced upon entering the room. Your comments are important to us, and we will address this issue promptly to ensure a more pleasant stay for future guests. We hope to welcome you back soon!
Darlemagne
Twin Room
Stayed in Apr 2024
Family
6 review
4.7/5
Amazing
Posted on Jun 18, 2024
Location: 10mins walk to Tokyo Station, easy to walk even with luggage Room: Very clean and tidy, average sized for a business hotel Facilities: Basic facilities for a business hotel
Response from Property: Dear Guest,Thank you for your review. We are pleased to hear that you found our location convenient, just a 10-minute walk to Tokyo Station, and easy to navigate even with luggage.We are glad you found the room clean, tidy, and appropriately sized for a business hotel. We appreciate your feedback on our basic facilities and will continue to ensure they meet the needs of our guests.We look forward to welcoming you back on your next visit.Best regards,The Hotel Management Team
René López Navarrete
Twin Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Great experience everything was very clean. The hotel was close to Tokyo station , it is very helpful if you are gonna travel by Shinkansen.
Response from Property: Thank you for sharing your great experience! We’re delighted to hear that you found everything very clean and appreciated our convenient location near Tokyo Station. It’s wonderful to know that our proximity to the Shinkansen was helpful for your travels. We look forward to welcoming you back on your next visit!
Guest User
Twin Room
Stayed in Oct 2024
Family
3 review
4.0/5
Very Good
Posted on Oct 8, 2024
Their comprehensive amenities are commendable in this urban city part of Tokyo. Their staff are friendly and knowledgeable in providing help to your queries. do note of their breakfast hours.
Response from Property: Thank you for your kind words! We’re delighted to hear that you enjoyed our comprehensive amenities and found our staff friendly and knowledgeable. We always strive to provide the best service to our guests. We appreciate your note about the breakfast hours and will ensure to communicate this more clearly to our future guests. We look forward to welcoming you back soon!
Guest User
Twin Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Very close to Tokyo station in few minutes walk. Lots of restaurant around.
Response from Property: Thank you for your feedback! We're delighted to hear that you enjoyed our convenient location near Tokyo station and the variety of nearby restaurants. We hope to welcome you back soon for another pleasant stay. Safe travels!
Dap
Twin Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 10, 2024
This is the 3rd time I stayed in this hotel, love the location and room service. The staff are friendly and helpful, room clean everyday.
Response from Property: Thank you for your continued loyalty and for sharing your positive experience! We are thrilled to hear that you love our location and room service. Our team takes great pride in providing friendly and helpful service, and we are glad to know that you found your room clean every day. We look forward to welcoming you back for your next stay!
Guest User
Single Room
Stayed in Aug 2024
Family
3 review
3.5/5
Posted on Sep 7, 2024
It is clean Location is good However, it is just a budget hotel . we paid for two rooms for 3 of us as the room is too small and narrow. So it costs $2500 per day It is a but expensive for a budget hotel without any facilities
Response from Property: Thank you for your feedback. We’re glad to hear that you appreciated the cleanliness and convenient location of our hotel. We apologize for any inconvenience caused by the room size and the cost. Your comments are valuable to us, and we will take them into consideration as we strive to improve our services. We hope to have the opportunity to welcome you back in the future.
3148
Twin Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The location was just right for JR and train travellers. Rooms were clean and front desks very helpful. Definitely will come again if traveling to Tokyo.
Response from Property: Thank you so much for your kind words! We’re thrilled to hear that you found our location convenient for JR and train travelers, and that you enjoyed the cleanliness of our rooms and the helpfulness of our front desk staff. We look forward to welcoming you back on your next trip to Tokyo!
Guest User
Twin Room
Stayed in Feb 2024
Family
2 review
4.0/5
Very Good
Posted on Feb 16, 2024
The location of the hotel is very good. It is very near the train station and has a lot of restaurants nearby. Although it does not have many facilities, it gets everything you need inside the room.
Response from Property: Thank you for choosing our hotel and sharing your feedback. We are delighted to hear that you enjoyed your stay.Our hotel is conveniently located near the train station and surrounded by many restaurants. Although we do not have many facilities, we strive to provide everything you need inside the room.We will share your kind words with our staff. We are committed to improving our service to make you more satisfied.We look forward to welcoming you again.