To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.2
Filter by:
Sort by:
All reviews(379)
Positive reviews(351)
Reviews with photos/video(73)
Near shopping area(53)
Great value for money(41)
Convenient for shopping(40)
Easy to get around(33)
Small room size(16)
Quiet & comfortable(16)
Friendly front desk staff(10)
Many amenities(6)
Negative reviews(28)
Iuliia Chernyshevskaia
Standard Semi Double Room - Smoking
Stayed in Oct 2024
Couples
2 review
3.5/5
Posted on Nov 27, 2024
That’s more of a dormitory experience than a hotel experience. But it’s a good value for reasonable price.
There are lots of shops nearby and it takes only 6-10 minutes to get to the station. If you’re planning to visit Asakusa or Akihabara, the location is very convenient.
It’s pretty cold in the room, so we had to use the heater every night. There is no safe deposit box either in the room or reception desk. Also it was a bit strange to find the roofless plaza in the middle of the hotel but it was fun to take some photos there.
Response from Property: Dear Guest, thank you for choosing HOTEL MYSTAYS KAMEIDO.Regarding the width of our rooms, we're terribly sorry for the inconvenience. We received same feedbacks from other customers. Especially, for the guests coming from other country, they feel the width of room and bed very small. It's difficult to improve it, but we hope that we can make up for it by other services. But we hope we can make it up by other services Once again thank you for staying with us. We are looking forward seeing you in the near future thank you.
Guest User
Standard Single Room - Non-Smoking
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Great location with a Lawson just next to the hotel.
Just need to know that you have to pay for the room cleaning service per day if you want to.
Response from Property: Thank you for choosing HOTEL MYSTAYS KAMEIDO. We charge a cleaning fee of ¥2,050. Depending on the plan, new towels and sheets will be provided at the front desk. We look forward to serving you again. HOTEL MYSTAYS KAMEIDO FRONT STAFF
Tatiana
Standard Semi Double Room - Smoking
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The room is very small, as is the toilet. However, the room has 2 sinks, and the bed is quite large and comfortable. There is also a table and a chair. There is no closet, so things need to be hung on a hanger. The location of the hotel is simply incredible! It is a 15-minute walk to the metro, and there are convenience stores, cafes and a shopping center within walking distance. The area is quiet and pleasant. If I go to Tokyo again, I will definitely stay here!
Response from Property: Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Kameido. We are happy to hear that you enjoyed the sightseeing near in our Hotel. As you say, our hotel is near the JR Kameido Station. Around the area there are a lot of restaurants, drug stores, convenience stores, etc. It is very convenient to go shopping here.Thank you for sharing your review with us. We genuinely hope to have the pleasure to welcome you again.
Patrick717
Annex Economy Semi Double Room - Non-Smoking
Stayed in Aug 2024
Couples
24 review
5.0/5
Outstanding
Posted on Sep 17, 2024
This ii the best hotel for all my trip in Japan. Recomended for everyone
Response from Property: Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Kameido. If you have any opportunity to visit Japan, please choose our hotel again. We look forward to your next visit. Best Regards, HOTEL MYSTAYS Kameido.
jeffreycylau
Standard Semi Double Room - Smoking
Stayed in Jun 2024
Family
6 review
4.2/5
Very Good
Posted on Aug 23, 2024
My parents spent three nights at double room of this hotel. They liked hotel location and facilities provided. The breakfast was quite delicious given the relatively cheap price. Overall they have enjoyed their stay and happy with this hotel.
Response from Property: Thank you very much for staying at Hotel Mystays Kameido. We are very pleased and honored to hear that you were satisfied with your stay.Encouraged by your kind words, we will continue to improve our services to make your stay more comfortable. We would like to thank you again for your contribution during your precious time. We hope that you will choose our hotel again when you drop by Kameido area again. All of our staff look forward to serving you.Hotel Mystays Kameido Front Desk Staff
Guest User
Standard Semi Double Room - Non-Smoking
Stayed in Jun 2024
Other
1 review
2.7/5
Posted on Jul 16, 2024
An aged hotel. The room was small with barely enough space to manoeuvre for two pax. The toilet was really cramped even for an average-sized female like me. I wonder if the second Hotel Mystay Kameido building would be a better building with better amenities. The room we got was one that faced West and the room felt damp with a lack of sufficient sunlight streaming in. What made it more unacceptable was that there was continuous loud crow cawing from 7am onwards which made us wake up earlier than planned every day. However, the hotel staff were all hospitable and helpful. Their service would have warranted a better hotel and updated amenities.
Response from Property: Thank you very much for using our hotel. We are also very happy to hear that you were satisfied with our hotel's customer service and service. In addition to the rooms you used this time, we have a limited number of larger rooms available. If you have the opportunity to use our hotel again, we would appreciate it if you would consider a room type such as Superior Tree View. Thank you for taking the time to post this review.
Anonymous User
Standard Semi Double Room - Non-Smoking
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 30, 2024
The room may be small and the bathroom smaller, but Hotel Mystays Kameido is complete, despite being compact. Everything you need is there and literally within reach. The management’s thoughtfulness shines through with small details that they provide like a shoe horn, flashlight, shoe brush, facial cleansing oil, facial cream, some teabags, the coin laundry. The room was clean and fresh-smelling. The bathroom was well stocked. And the bed was comfortable enough to rest our weary bodies on. Train and bus stops are a few hundred meters away, making the rest of Tokyo highly accessible. Lawson is nearby. I would opt to stay here again on my next visit because I appreciate the everyday cheerfulness, helpfulness and trustworthiness of their hotel staff, as well as its central location relative to other destinations within Tokyo.
Response from Property: Thank you so much for your wonderful feedback! We are thrilled to hear that you had a comfortable stay at Hotel Mystays Kameido and appreciated the thoughtful details we provide for our guests. We strive to ensure that everything you need is within reach, and it's great to know that you found the room, amenities, and cleanliness to your satisfaction.We’re also happy that our location and proximity to transport options made it easier for you to explore Tokyo. Your kind words about our staff are greatly appreciated, and we will continue to prioritize excellent service and a cheerful atmosphere for all of our guests.We look forward to welcoming you again on your next visit to our Hotel.
san1tyfade
Annex Economy Semi Double Room - Non-Smoking
Stayed in Oct 2024
Couples
12 review
4.0/5
Very Good
Posted on Nov 8, 2024
Most spacious of the hotels I've had in Tokyo, and best amenities in the hotel. Had a microwave, water boiler, and fridge. Although this hotel is a little bit older and rough around the edges, I most enjoyed my stay at this hotel in Tokyo. It's tucked away in a suburban neighborhood that is quiet, away from the hustle and bustle of Tokyo. The local mall Kameido clock offers interesting shopping.
Response from Property: Thank you very much for staying at Hotel Mystays Kameido. All of us at Hotel Mystays Kameido will do our utmost to further improve customer satisfaction.If you have a chance to come back to our neighborhood, we would be happy if you would choose our hotel again. We look forward to serving you.Hotel Mystays Kameido Front Desk Staff
Kwawa2us
Standard Semi Double Room - Non-Smoking
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Great location to JR line and Kameido shopping centre and Lawson across the road.
Room is nice shower toilet small but ok if you small.
Staff are really accommodating and just a beautiful country and great view of the SKYTREE
Leero
Annex Economy Semi Double Room - Non-Smoking
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Perfect! Booked for a very cheap price and yet the quality of the room is superb. The room is just enough for two, but hey, we are not in tokyo to stay in the hotel but rather roam around the city. This hotel is just so perfect for tourist like us. Very near Kameido station (JR Line) that connects you all Kanto Region! I wont hesitate to book one more time again in this hotel. Sheets are crisp white, bathroom spotless and very helpful staff.
Response from Property: Dear, Guest Thank you very much for staying at HOTEL MYSTAYS Kameido.We couldn’t be happier with your comments. As you mentioned, our hotel is located near JR Kameido station and has a lot of restaurants and a mall nearby. It is very convenient to stay around this area.Encouraged by your kind words, we will continue to improve our services to make our guest’s stay more comfortable. We would like to thank you again for your contribution during your precious time.We genuinely hope to welcome you again.Best RegardsHOTEL MYSTAYS Kameido
Enrique Miceli
Annex Economy Single Room - Non-Smoking
Stayed in Jul 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Hotel MYSTAYS Kameido offers a solid balance of price and quality, making it a good choice for budget-conscious travelers. It’s conveniently located near the metro station, making it easy to explore Tokyo. The hotel is split into two buildings, separated by a street, adding to its unique layout.
Its location is also ideal, with a convenience store right on the corner and the Kameido Clock mall just a short walk away. While the rooms aren’t particularly spacious, they provide adequate comfort for solo travelers seeking a central and convenient stay in Tokyo.
Response from Property: Dear Guest,Thank you very much for staying at HOTEL MYSTAYS Kameido. As you mentioned, our hotel is located near JR Kameido station and has a lot of restaurants and a mall nearby. It is very convenient to stay around this area.If you have any opportunity to visit Japan, please choose our hotel again. We look forward to your next visit. Best Regards, HOTEL MYSTAYS Kameido.
Po Jung
Annex Economy Single Room - Non-Smoking
Stayed in Jul 2024
Solo travelers
10 review
3.5/5
Posted on Aug 10, 2024
Hotel staffs are nice, location is a bit far away but there is a transportation nearby.
Response from Property: Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Kameido.As you mentioned, the ticket gate at the nearest station is the east exit, but there is no elevator. If you come from the north exit, it will be a little far away.However, it is located close to the downtown area, making it a very convenient hotel for sightseeing and business.Also,We are very happy to read that we could meet your expectations or could even exceed them it is a great honor for us to know that you are satisfied with the staff services.If you have any opportunity to visit Japan, please choose our hotelBest Regards, HOTEL MYSTAYS Kameido.
Vladimir_S
Annex Standard Twin Room Non-smoking
Stayed in May 2024
Couples
9 review
4.2/5
Very Good
Posted on Jul 16, 2024
the room is very small
the staff is polite, but not all services are available
breakfasts 4/5
Response from Property: Thank you very much for staying at our hotel. We are delighted to hear that. Regarding Breakfast, Breakfast ticket is 1,200 yen per person. If you come to stay overnight,please have a break fast at our restaurant. We hope you will visit our hotel again next time you come to Tokyo. Hotel MYSTAYS Kameido Front Desk
Guest User
Annex Economy Semi Double Room - Smoking
Stayed in May 2024
Couples
4 review
4.0/5
Very Good
Posted on Jul 23, 2024
Great double room. The location is okay and Tokyo has so many trains that its fine.
Response from Property: Thank you very much for staying at Hotel Mystays Kameido. We are very pleased and honored to hear that you were satisfied with your stay.Encouraged by your kind words, we will continue to improve our services to make your stay more comfortable. We would like to thank you again for your contribution during your precious time. We hope that you will choose our hotel again when you drop by Kameido area again. All of our staff look forward to serving you.Hotel Mystays Kameido Front Desk Staff
SUZIE666
Standard Semi Double Room - Non-Smoking
Stayed in Mar 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Apr 17, 2024
I like the building and its at such a beautiful place i stayed only for a day will choose this place again 😊😊
Response from Property: Thank you very much for your stay at Hotel Mystays Kameido.
Thank you very much for your stay at Hotel Mystays Kameido.
We would also like to thank you for taking the time to send us your feedback,
Thank you very much for taking the time to give us your feedback.
We are pleased to hear that you had a pleasant stay with us.
We are glad to hear that you had a pleasant stay with us.
We look forward to welcoming you again.
We look forward to serving you again.
Hotel Mystays Kameido Front Desk
このたびは、ホテルマイステイズ亀戸をご利用いただきま
して、誠にありがとうございました。
また、ご多用の中、ご感想をお寄せいただき、
重ねて御礼申し上げます。
ご滞在中は快適にお過ごしいただけたご様子で、私どもも
嬉しく存じます。
またのご利用を、スタッフ一同心よりお
待ち申し上げております。
ホテルマイステイズ亀戸 フロント