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5 star

Grand Hyatt Tokyo
4.7/545 Reviews

Grand Hyatt Tokyo

Roppongi Tokyo|0.93km from The Harris Firm
Until 3 days ago, the FS on Koh Samui was in a terrible eye. This time, the master's medal (the smallest medal) was the Imperial Palace, and the ceremony was Chinzanso Tokyo. ”I want to go to the Grand Hyatt club because it's okay to be early in the morning 1” Darling pinched Da 々 Now the hotel price in Japan is soaring, so I can't get a hand, so I can't get a hand. Point accommodation 2 20 year for the first time in a year Staying at Grand Hyatt I loved without it. After all it calms down. Mahogany (Kana) Granite. High-quality space that is not gorgeous. Beauty of lighting. I don't feel the age of 20 years old this year. It's great to return to your appearance. The artistic pool is a waste. In the last few years, the plane has not flew in Corona. I have stayed at a domestic color 々 hotel. There are various hotels that do not match. But my husband, ”Why do you like Grand Hyatt?” I wondered if it was the number one in Tokyo, the number one in Japan, the number one in the world, ”Well, so I don't think I'm satisfied wherever I stay.” (I like Mr. Aman too) The club lounge was overseas without passports because the customer base returned. Thank you for taking a lot of pictures of all the Bell staff. There is a dignified air in Ray, and everyone at the Grand Club, I swelled my stomach to the fullest in the club lounge (this time it was 20 years 1 delicious). When did you lose money? Thank you for your wonderful memories. This time, I took a commemorative photo from Mr. S tudio S. Thank you for your wonderful professional work. It became a dreamy commemorative photo. Thanks to everyone, the best. 1 It's a day. It's been a day. It's been a day. It's been a day. It's a day. It's a day. It's a day. It's a day. It's a day. It's a day. It's a day. It's a day. It's a day.
The Tokyo Edition, Toranomon
4.3/5119 Reviews

The Tokyo Edition, Toranomon

Central Tokyo Tokyo|1.05km from The Harris Firm
The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!

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Top rated hotels in Tokyo

Searching for hotels near The Harris Firm? Compare room rates and reviews to find your ideal stay.
Oakwood Hotel & Apartments Azabu Tokyo
4.4/5110 Reviews
Azabu
My stay at Oakwood was excellent. The room is spacious - including the bathroom and with kitchen and washing machine facilities. The room was very clean, including all the kitchenware and bathroom. My stay was extremely comfortable. The location is very close to the Metro station, and a few min walk to the azabu juban area with lots of shops, supermarket and restaurants. I also have to commend that the staff and concierge at the hotel are extremely helpful and responsive, they helped with my various requests promptly. I stayed in 2 different rooms, one of the rooms had the view of Tokyo tower. I will definitely be back!
Floral Iron Tower Hotel Tokyo
5/50 Reviews
Azabu
The room is not very big, but it is not crowded, it is clean, the owner is very good, you can see a little Tokyo Tower on the street next to it ~ easy to travel, not far from the subway, touching the elevator
Guest House Tokyo Azabu
3.4/514 Reviews
Azabu
From the Akabane Bridge Station, there are two exits that are relatively close, one that needs to cross the road and one that does not. Seeing a family, the path next to the family is less than 50 meters away. That's it. The doorway is relatively small. The door is open to the elevator. The first time I go to the elevator, I can't use it. There is a call on the left wall. Press the bell next to it. The landlord will let you check in on the fifth floor. If you do not pay in advance, you can store your luggage and charge an additional 200 yen. When you apply, you will be given the door code of the floor, the password of the elevator, the way to enter the back door and some precautions. Male and female students are layered. When people are not many, they will not feel crowded. I am not quiet, I think I still have to see the guests. The guests I met when I lived were very careful and had little impact. The location is still very good, very close to Tokyo's Taji Park Azabu. If you bring luggage at the subway station, remember to find a barrier-free elevator! ! Otherwise it is really possible to despair...
The Lively Azabujuban Tokyo
4.4/568 Reviews
Azabu
Great Hotel and amazing place to stay! Front Desk Staff was Great! The way their approaching me with smile made me feel “Family welcome” Welcome drink was amazing and Lobby was WOW like a sports bar also. When I entered to the room, I felt relaxed and refreshed because of the great set up and cleanness by housekeeping staff. It was amazing that there was everything I needed in the room. Amenities, coffee etc. The bar on 9th floor has great view and amazing signature cocktails. Bar staff was professional and lovely! Thank you so much,I will come back again. The Lively hotel showed to me great hospitality.
Mitsui Garden Hotel Roppongi Tokyo Premier
4.4/5355 Reviews
Roppongi
We were booked in by my son when we arrived and we're delighted with the total environment! Having not travelled since 2019 had to readjust and the staff and environment helped us greatly ! Every aspect of the hotel was customer focused and Covid aware! In reception nothing was a problem and there was an excellent speaker of English! The dining room suited our needs and the verandah gave extensive views of the city and Tokyo Tower! The food was generous and well prepared and the dinners at night were very good! I must pay particular tribute to Ken in the first our stay and his meticulous attention to our needs and understanding!! We would thoroughly recommend this hotel as people return to Japan and of course Tokyo!
Janu Tokyo
4.7/55 Reviews
Roppongi

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