Toluca Barrio de la Merced Hotels

Very friendly bi-lingual staff, and a very good buffet breakfast are the standouts at this hotel. Every interaction with the staff at this hotel was exceptional. Friendly, helpful, and instrumental in creating a welcoming environment. The buffet breakfast was a really pleasant surprise, offering a wide range of tasty choices. The dinner was less impressive, but I found sticking to the more casual options (tortilla soup, guacamole) was more successful than the cooked meals (enchiladas, which were barely warm). While the hotel is obviously a little worn around the edges in a few places, the rooms were quiet and comfortable. The location is good for the airport and business, less so for tourism. You'll need a car or taxi to be able to get out of the hotel for dinner, with the nearest restaurant choices being over 1km away along a busy thoroughfare. No lifts (elevators) to get to the second floor, but there are ramps so you don't have to carry luggage upstairs. Nevertheless, if you travel with lots of suitcases (I don't) , this could be a problem.

First surprise was that the hotel name sign was having three letters out as of a cheap hotel which I thought might be due to recent earthquake and they will fix it during my stay (10+ days). The check-in was fast and good however I wanted to change my room as the first had a platform directly below it and the receptionists were very fast to address that issue fast. The room was clean and neat but the amenities were very limited (shower gel and shampoo, bar soap, hair dryer and towels) don’t expect slippers, shaving kit, dental kit or even coffee and tea; all of that has to be paid for separately and not sure that they even had slippers. The internet speed was ok. Breakfast is served to table after selecting from an online menu. I tried the laundry service and it was too slow where for regular clothes (nothing special) it took me three days to get back mine and I had called already four times and promised to have them (soon!) at the last time after I waited two hours I had to leave and casually asking the receptionist she handed them to me!! The gym has some good equipment for a nice workout, mostly cardio (stationary cycling, treadmill…) but had no towels and lighting is dimmer than normal. I’d say for there’re other alternatives for similar price and much better service.

I don't know why there is a DoubleTree by Hilton in a small city like Toluca. I don't think the location of the hotel is good, the opposite is the ruined building, which is in sharp contrast. There is Uber in the city and it takes about 15 minutes to the city center. The hotel may not open some facilities such as swimming pool to save money. But the environment is still good. Like for such a cheap price

Excellent service, very friendly staff, clean and very nice rooms, for the rest there are heating , our reservation did not include breakfast, but without thinking we would return ... recommended at 1000 %

Overall, it was an average hotel. However, the attitude of the woman at the front desk was bad when I first checked in. I was treated with a gum, and my face seemed to be angry without a smile, so I didn't think I was very welcome.

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Situated in one of the main arteries of the care and a few steps from the Toluca Gallerys (the shopping square is almost in front), this hotel is an excellent option for a weekend in Toluca, whether business or for pleasure. The city centre is 12 minutes' drive from the car and mobility is very easy from this point. The staff is very careful and although the breakfast offered is somewhat basic (fruit, cereals, yoghurt, bread, chilli and eggs with buffet-style buffet) is very good to start the day. As a point to improve, I would say that in the second floor hall near the kitchen you feel a very penetrating smell of food almost constantly, which can become annoying. The hotel is a very good hotel and is very comfortable and comfortable.

A stay at Fiesta Inn Toluca Tollocan places you in the heart of Toluca, within a 5-minute drive of Galerias Toluca and Town Square Metepec. This hotel is 3.7 mi (5.9 km) from Metropolitan Bicentennial Park and 3.7 mi (5.9 km) from Modelo Museum of Science and Industry (MUMCI).Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.For lunch or dinner, stop by Cafe La Fiesta, a restaurant that specializes in Mexican cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to noon for a fee.Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.Stay in one of 144 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

I stayed last week for 7 days in the hotel with my wife and daughter and I did lot of requests. I received from Kevin and Alejandro at reception desk the best service I have received in years. Always keen to help so polite and respectful with a smile on their faces. Big congratulations to them for their excellent service.

Excellent location, The very comfortable beds, large parking, the hairdryer in both rooms and in the food area very well, with facilities in the bathroom, ideal for stay, the only thing you need is hairdryer in the bathrooms, And I'm not sure.