Wuzhen Club House

Excellent! The environment is beautiful, and the room is spotless. The hotel is clean, spacious, and bright with convenient facilities and truly exceptional service – warm, efficient, and always ready to help. The breakfast was delicious. They offer full pick-up and drop-off services, unlimited access to the scenic area, and free use of the shuttle buses inside. Our hotel concierge, Xiao Yi Ren, was particularly wonderful, arranging everything with incredible care and thoughtfulness. They followed up every step of the way, from helping us with luggage to escorting us in and out of the scenic area.

The hotel's location is excellent, right in the middle of Wuzhen Xizha Scenic Area, and the ambiance is very comfortable. The hotel butler service was also superb. My entire stay was fantastic; they helped with luggage and booked morning tea. All the hotel staff were incredibly friendly. It was a very pleasant experience exploring Wuzhen, and I'll definitely stay here again next time I visit!

Had a fantastic time visiting Wuzhen, and this hotel made the stay even better! The hotel has a lovely traditional Chinese style, and its central location on the main street was incredibly convenient. Throughout my stay, from check-in to check-out, the butler, Xiao Xiang, provided excellent service and was always responsive. The hotel breakfast offered a wide variety of local specialties, which was a real treat. Overall, a perfect stay! Highly recommended!

Our stay at Shengting Hotel was a fantastic experience! Its location right inside the Xizha Scenic Area is incredibly convenient. A special shout-out to our butler, Xiao Xiang! She provided seamless service from check-in to check-out, and always responded quickly to any requests we had. The hotel breakfast was also very generous and tasty. Wuzhen's Jiangnan water town is perfect for a leisurely stroll and taking photos – it's absolutely beautiful!

Firstly, the butler service truly won me over. From a service perspective, it's easily a 5-star plus experience, and considering the price, it felt like an incredible steal. The living environment is superb, giving you the feeling of staying in a prominent household from the Republic of China era. Waking up in the morning, I genuinely thought I had traveled back in time! The breakfast was absolutely fantastic, far exceeding what you'd expect in an ancient town. I'd say it's on par with, if not better than, many five-star hotels I've stayed in. You can literally approach your butler with almost any issue you encounter in Wuzhen – it's truly amazing.

Overall, I was very satisfied with this stay. The service was excellent and very attentive. The room was great, aside from the slightly outdated facilities. Breakfast was exquisite and delicious, especially the black fish noodles – they were fantastic!

The hotel service was excellent. When we arrived, a butler specially came to the tourist service center to pick us up. When we left, the hotel staff even helped us with our excessive luggage and saw us off to the car, which was very kind of them. Many thanks! 🙏 We'll definitely come back again if we have the chance.

The room was clean and comfortable, and the butler was incredibly responsible. They contacted me on WeChat a day in advance to arrange free parking and shuttle service to the scenic area, and even offered touring advice – truly thoughtful. The hotel is centrally located in Wuzhen Ancient Town, making sightseeing very convenient. I'll definitely choose this place again next time and recommend it to my friends.