No.18 Miaonan Street, Xizha, Wuzhen Ancient Town, Tongxiang, Zhejiang, ChinaView Hotel Details
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1 night
Passage d'Eau Hotel Guest Reviews
4.8/5
Excellent
724 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(724)
Positive reviews(717)
Reviews with photos/video(234)
Delicious breakfast(98)
Quiet & comfortable(71)
Large rooms(57)
Friendly front desk staff(25)
Close to scenic area(22)
Perfect for families(16)
Delicious buffet(5)
Loved the night views(4)
Negative reviews(7)
JANICE
Guestroom (Double Bed)
Stayed in Nov 2024
Family
4 review
4.7/5
Amazing
Posted on Nov 9, 2024
Decided to stay a night in this hotel after reading the reviews. Indeed, room is spacious and comfortable. As the hotel is located quite near the far end, it’s quiet and peaceful. Less people also which is good for photo taking. The hotel breakfast is acceptable too but do not expect international kind of food variety.
Very good hostel. Clean and good service. Staff can help you call the shuttle car to shuttle you to places u want to go. Very spacious common spaces and close to key spots in Wuzhen. Staying with the town allows you to explore the old town at night when all the tourists are gone. Highly recommended.
Bring your own towels, slippers etc or you would need to buy them. Shampoo, shower gel provided
Response from Property: Dear sir/madam ,thank you for your affirmation of our service, we will strive to do better, looking forward to meet you next time, Wuzhen welcome you!
Gan
Family Room
Stayed in Nov 2024
Family
4 review
3.5/5
Posted on Nov 8, 2024
The hotel is not cheap due to it is sitting inside the Wuzhen West Gate scenic area, but the location of hotel is located in the far end of scenic area, hence have to walk for a distance to the main street. The room, although equipped with air conditioning, but the heating or cooling function is centrally controlled, hence we were not able to turn on the heating although we feel cold during night.
Response from Property: Dear Guest! Hello! Thank you for your recognition of our services. Thank you for your valuable opinions, we will make improvements。welcome to Wuzhen again !
Guest User
Guestroom (Double Bed)
Stayed in Nov 2024
Couples
6 review
4.7/5
Amazing
Posted on Nov 9, 2024
Super convenient location, very nice water view from our room. great variety in breakfast.
Response from Property: Dear sir/madam ,thank you for your affirmation of our service, we will strive to do better, looking forward to meet you next time, Wuzhen welcome you!
oriansnow
Guestroom (Double bed)
Stayed in Apr 2024
Couples
15 review
4.7/5
Amazing
Posted on Apr 10, 2024
The cheapest hotel in the scenic area. Booked this so can enjoy the 早茶客。also convenient where they sent your bags to and from the hotel.
Response from Property: Your favor and satisfaction of our hotel are the driving force for our continuous improvement.From now on,we'll be devoted to bringing you a more comfortable experience.Finally,thank you for your recognition of our hotel.
Guest User
Standard Room
Stayed in May 2024
Travel with friends
3 review
4.5/5
Great
Posted on May 22, 2024
Very nice hotel. A little far from the center. But shuttle helps
Response from Property: Dear sir/madam ,thank you for your affirmation of our service, we will strive to do better, looking forward to meet you next time, Wuzhen welcome you!
Affordable, good location with good amenities and facilities.
Response from Property: Dear sir/madam ,thank you for your affirmation of our service, we will strive to do better, looking forward to meet you next time, Wuzhen welcome you!
Xu
Shuixiang Yijia Family Suite B
Stayed in Jun 2024
Family
3 review
4.2/5
Very Good
Posted on Jul 9, 2024
Stayed for 1 night, room is quite spacious but lights in the toilets are not bright enough. Provided kids slippers, toothbrush and mosquito repellent. Enjoyed our time there.
Response from Property: Dear guest,thanks for choosing Shuixiangyi Hotel. We apologize that your stay was not satisfactory. In order to meet the characteristics of the ancient town, the room uses warm lighting. We apologize for the inconvenience we caused,looking forward to your next stay.
Lim Jieying
Family Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Room is nig and nice. There is tourist car to bring you around
Response from Property: Dear sir/madam ,thank you for your affirmation of our hotel, we will strive to do better, looking forward to meet you next time, Wuzhen welcome you!
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Travel with friends
2 review
3.7/5
Posted on May 4, 2024
We were happy to stay in the hotel. The employees are very friendly to provide their best service to the customer.
Response from Property: Dear sir/madam ,thank you for your affirmation of our service, we will strive to do better, looking forward to meet you next time, Wuzhen welcome you!
MINJU
Female Double Room B-No Ensuite
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Good for solo traveler. I will definitely stay again when I go back to Wuzhen.
Response from Property: Dear sir/madam ,thank you for your affirmation of our hotel, we will strive to do better, looking forward to meet you next time, Wuzhen welcome you!
Linh
Guestroom (Double Bed)
Stayed in Jul 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 2, 2023
It is great to stay in such a wonderful hotel. The room is clean and cosy. Anyway, the femal receptionist at the service customer area near the ticket box and the girl who is in charge of our check-in should be more professional by at least smiling at us when we need help. They were just so annoying. Just one thing that made our trip less intersting. Other things were perfect.
Response from Property: Your favor and satisfaction of our hotel are the driving force for our continuous improvement.From now on,we'll be devoted to bringing you a more comfortable experience.Finally,thank you for your recognition of our hotel.
Hong Linh
Four-person Room (Females only) (Room rate calculated per bed)
Stayed in Jul 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 1, 2023
Here is the best Hostel I’ve ever booked. Good price for super satisfied experiences. For sure book again if go there
Response from Property: Your favor and satisfaction of our hotel are the driving force for our continuous improvement.From now on,we'll be devoted to bringing you a more comfortable experience.Finally,thank you for your recognition of our hotel.
Phupha
Guestroom (Double Bed)
Stayed in Nov 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Location and nice places to visit
Response from Property: Dear sir/ madam, thanks for your good remark.Looking forward to meeting you next time.
굿굿 굿굿굿
Guestroom (Double Bed)
Stayed in Jun 2023
Couples
28 review
5.0/5
Outstanding
Posted on Jun 9, 2023
Dear Sui Xiang Hotel officials, I am deeply moved and grateful for your service.I traveled in Woojeon for one night. This place is so beautiful and amazing. It is well maintained and comfortable. The night vision of friendship is ecstatic. I want to go there again. The hotel's breakfast is good and well-managed. It was a wonderful trip.
6/8
Response from Property: Your favor and satisfaction of our hotel are the driving force for our continuous improvement.From now on,we'll be devoted to bringing you a more comfortable experience.Finally,thank you for your recognition of our hotel.