Wuzhen ZELIN Viewing Pavilion Boutique Hotel (Xizha Scenic Area) Reviews

Response from Property: Dear guest, thank you for your praise! Your praise is the greatest encouragement to us. We will continue to operate with care to create unforgettable accommodation memories for every guest. We look forward to your next visit to enjoy a good time!

Response from Property: Dear Guest,Thank you for taking the time to share your positive experience with us. We are overjoyed to hear that your stay was a memorable one, and that our hotel's owner's friendly and welcoming demeanor contributed to your enjoyment. It is our mission to ensure that every guest feels at home, and your feedback confirms that we are on the right path.We are delighted that the room on the first floor, adorned with greenery, provided a touch of nature to your accommodation, and that the convenience of having the restaurant just a step away added to your comfort. Being able to walk to the traditional village and having nearby convenience stores certainly adds to the charm and practicality of our location.

Response from Property: What a wonderful review! It's obvious that you had an outstanding experience at the Wuzhen Zeilin viewing Pavilion boutique Hotel. The friendly boss, local tips, convenient location, clean and spacious room, delicious breakfast, and the provided driver service all sound amazing. It's great to hear that you highly recommend it and would book again. I'm sure many people will be influenced by your positive feedback and consider staying there when visiting Wuzhen. Thank you for sharing this delightful account!

Response from Property: Dear Guest,Thank you so much for your kind words. We're delighted that you like our location and appreciate the owner's helpfulness and business acumen. We strive to provide a great experience for every tourist in this area. We look forward to welcoming you back again in the future!Best regards.

Response from Property: Dear Guest,Thank you very much for your kind words about our staff. We apologize sincerely for the inconvenience caused by the bathroom door and the shower drain. We will have them inspected and fixed immediately to ensure a more pleasant stay for future guests. We value your feedback and hope to have the opportunity to welcome you back and provide you with a much improved experience.Best regards,

Response from Property: Thank you for sharing your feedback with us. We appreciate your comments on the hotel's design and the quality of our service. It's great to hear that you found the design nice and the service good.Regarding the toilet, we understand that it may not have met your expectations due to its older condition. We are continuously working on upgrading our facilities, including the toilets, to ensure they provide a more comfortable experience for our guests. Your feedback will be taken into consideration as we plan for future improvements.We are also sorry to hear that the lobby and restaurant were a bit dusty. Cleanliness is a top priority for us, and we will immediately address this issue to ensure that all areas are kept clean and tidy for our guests' enjoyment.Thank you for mentioning the free shuttle service to Xi Zha. We are glad to know that this was a valuable amenity for you. We strive to provide convenient services that enhance our guests' stay.Overall, we are sorry if your experience was not perfect. Please know that your feedback is invaluable to us and will be used to improve our services and facilities. We hope to have the opportunity to welcome you back in the future, when we can provide you with an even better experience. Thank you again for your feedback.

Response from Property: Dear Guest,Thank you for your feedback. We're sorry for the inconvenience caused by the room size, towel cleanliness, and lighting issue. Your comments about the smoking environment are duly noted. We appreciate your kind words about our hosts' friendliness and the unique interior design. Rest assured, we are taking steps to address the areas of concern. We hope to welcome you back under improved circumstances.

Response from Property: Dear Guest,We are truly delighted to read your wonderful feedback. Thank you so much for your kind words about our hotel. We are glad that you enjoyed the convenient location just a 3-minute walk from the West Gate Xizha Scenic Area, the comfortable rooms with king size beds and mattresses, the reasonable priced meals, and our helpful boss. It's our pleasure to provide a great experience for you. We look forward to welcoming you back again in the future!Best regards.

Response from Property: We are very happy to see your favorable comment. Your support is our greatest encouragement, and we will surely live up to your expectations and do better.

Response from Property: We are very happy to see your favorable comment. Your support is our greatest encouragement, and we will surely live up to your expectations and do better.