Hotels Near Mackenzie House in Toronto

The hotel was fantastic, great location and great facilities. The staff were also top class, extremely helpful and polite. Nathaly on reception ensured we were not only up to date of what the hotel could offer but provide a city map and pointed out lots of areas of interest for us to explore. Matthew in the concierge team was equally helpful and polite, leading use directly into the subway from the hotel to prevent us needing to carry heavy cases down the steep steps at the external entrance. Many thanks for helping make Toronto a great experience.

Location was perfect, part of the hotel is being renovated so be mindful of that. Staff were very friendly and the room we got was recently renovated and nice!

I booked two twin rooms for two nights and was informed by email that I could check in at 4pm. We drove all day and arrived at 7:30 in the evening, but we were told that there was no room. We waited at the front desk for more than half an hour. At my request, I was given a temporary room in the annex to rest. The room was ready in an hour. I have paid the full room rate on Ctrip. When I checked out, I was informed that I had been given a discount for one room due to the wait at check-in. I was only charged for one night and the money was deducted from my credit card. I told him that I had already paid and asked him to check. Only then did he realize that he was wrong and offered me a refund. The reduced one-night room fee will be refunded to Ctrip. Haven't received it yet.

The location is perfect, a ten-minute walk from the Union Station and just adjacent to the ferry pier to Toronto Island. The ferry just cost 8.70 CAD for round trip for 20 mins. It is a nice place to visit, especially those who enjoy nature. We booked a room facing the lake, which is highly recommended. It is a real picture taken in the early morning from the window. The room service is nice and the buffet breakfast with lots of varieties of food. I needed to have a zoom meeting, and the internet service is stable. Though it is a paid service, it was waived as I am Bonvoy Member. Do join their membership.

I’m a big fan of the Canopy brand in general, but I have a hard time loving this particular Canopy. It seems like it’s designed more to look great than to be great. For example, the electric controls next to the bed are unnecessarily complicated— there’s about 9 buttons to control different lights and shades and things, and it isn’t easily usable. You have to hunt through all of them and try to remember the difference between the sconce light and the halo. It’s needlessly complex and that makes it harder to use. There is also a motion-activated night light under the bed, so if you get up in the middle of the night, it shines a light for you, which isn’t great if your partner if sleeping or even if you yourself want to try to go back to sleep. The night light is hyper sensitive, so it activates even if you just lay in bed and dangle your leg down. And there’s no way to disable it. If you don’t want lights going off every time you get out of bed, you have to shove a pillow under the bed to block the motion sensor or cover up the light. I love the filtered water/ice stations (one of my favorite parts about canopy hotels!) but the ones I used here seemed a lot more temperamental than others. You have to hold your water bottle at exactly the perfect angle before water will dispense, but since there’s no instructions, you have to poke around til you figure it out. There’s no little shelf in the shower stall, so if you bring your own toiletries, you have to either put them on the shower floor or balance them on top of the wall-mounted toiletry bottles. I also didn’t love that there’s no door on the bathroom and only frosted glass around the toilet cubicle. The bed was great — very comfy — and the blackout shades were an excellent touch. Very convenient location, close to the subway. And the decor is beautiful, very sleek and bright. It just all feels like it was designed without any context of how a guest will actually interact with all these things.

The Tv is big and with high resolution. Bed is tidied up neatly and the room is cleaned. Feel comfortable when I walk in the room. There are lotion and facial wash in the bathroom. All the furniture seems simple but great.

We enjoyed our family long weekend, this is an ideal location, only a few minutes shuttle to the airport. We were able to grab the shuttle to the airport each day and from there take the UP Express and GO Bus to where ever we wanted to go. The hotel staff are such a pleasure to talk to, and helpful with every little detail (thanks for the pizza place recommendation- it was perfect!) It was great having breakfast included, and they have a generous selection to choose from! We were bummed the pool isn’t operational yet, but we knew that before we went, so we are looking forward to enjoying it another time. We would definitely stay here again, and would recommend it to anybody looking for a clean affordable hotel near the airport. Our room faced the airport and the kids were happier to watch that then the tv (thanks!) And worth noting that we were near the elevator, but it wasn’t a noise issue at all (as we’ve experienced elsewhere in the past) (Side note, we were pleased that the room temperature was consistent (and the cooling/heating system quiet!) Great all around experience!

This hotel was very easy to book through Titanium elite services. They made the process very easy and gave us a nice upgrade. They were very helpful with accommodating with the suite that offers a small full kitchen including dishwasher, silverware, microwave, regular size fridge, kitchen sink, coffee maker Lots of living room space and tv in living-room and bedroom. Easy for parking. They have space outside for large F250 trucks since a truck won’t fit in their covered parking.

The hotel is very big, with ** on the first floor, a theater, and a racecourse, which is great! The room is large, the facilities are new, clean and sanitary, the transportation is convenient, there is free underground parking, and the price-performance ratio is high!

We stayed at the DoubleTree in September prior to flying to Greece and were really impressed! Everything was very clean and the decor was modern and updated. Robert, our server at the Taza Grill, was delightful to talk to, and the meal was excellent. Joseph and the front desk staff were very friendly and professional and the airport shuttle driver, Qurshi, had a wonderful sense of humour and helped to make our experience a really enjoyable one. We will definitely be back!