Hotels near Sheppard Centre in Toronto

The front desk staff was not familiar with what he’s doing and needed help from the other lady, She came to help with checking in but was so rude…the whole process took literally 20 mins , because when the told me to insert the credit card, the machine beeped and quit. She first said “you don’t use debit!” I told her this is a credit card, then she said “you should insert instead of tap! Insert!” The I said “I did insert!” She rolled her eyes and replied “it says ‘bad tap’ because you tapped!” I was like ***!? I didn’t say anything because I had my kids with me! After another 5 mins waiting, I didn’t even say anything. she rolled her eyes on me and said “ just wait , ok?” I guess this is the last time I’m staying at this hotel.

It's an apartment but very neat The person in charge communicated with us patiently There is a parking space Also gave us early check-in Overall the experience was very good

Booked the room for my parent during their visit to Toronto. Initially booked for 2 queen bed but the front desk was very nice to upgrade their room to a King Size bed. Room size is big and amenities are quite complete in the room. Location might be abit far from downtown but reachable within 40 mins by using public transportation. Plus have abundance of restaurants nearby as well. Definitely recommend this hotel if you looking for affordable hotel.

Stayed 2 nights to catch a baseball game! Cons - view was a empty parking garage, a bit noisy from hallway, just could hear doors closing loudly but our floor was still nice and quiet, and the make-up mirror was broken (so these were the only real cons) Pros - We loved it, Location is Fantastic, so close to Union Station 5 minute walk, close to Rogers Stadium, CN Tower, Aquarium & Harbourfront, we went for breakfast at the St Lawrence Market, a 20 second walk and then we also had a lovely 15 minute walk to the Distillery District. Staff were sooo friendly and accommodating! We only had one meal in the Cafe/Bistro, but it was great (Breakfast) and staff were sooo nice! Beds were comfy!!! Hotel and rooms were super clean! It really was a great place to stay, we will def stay there again!

I’m a big fan of the Canopy brand in general, but I have a hard time loving this particular Canopy. It seems like it’s designed more to look great than to be great. For example, the electric controls next to the bed are unnecessarily complicated— there’s about 9 buttons to control different lights and shades and things, and it isn’t easily usable. You have to hunt through all of them and try to remember the difference between the sconce light and the halo. It’s needlessly complex and that makes it harder to use. There is also a motion-activated night light under the bed, so if you get up in the middle of the night, it shines a light for you, which isn’t great if your partner if sleeping or even if you yourself want to try to go back to sleep. The night light is hyper sensitive, so it activates even if you just lay in bed and dangle your leg down. And there’s no way to disable it. If you don’t want lights going off every time you get out of bed, you have to shove a pillow under the bed to block the motion sensor or cover up the light. I love the filtered water/ice stations (one of my favorite parts about canopy hotels!) but the ones I used here seemed a lot more temperamental than others. You have to hold your water bottle at exactly the perfect angle before water will dispense, but since there’s no instructions, you have to poke around til you figure it out. There’s no little shelf in the shower stall, so if you bring your own toiletries, you have to either put them on the shower floor or balance them on top of the wall-mounted toiletry bottles. I also didn’t love that there’s no door on the bathroom and only frosted glass around the toilet cubicle. The bed was great — very comfy — and the blackout shades were an excellent touch. Very convenient location, close to the subway. And the decor is beautiful, very sleek and bright. It just all feels like it was designed without any context of how a guest will actually interact with all these things.

Location, location, location! We come from USA. We had a very happy stay in this Hotel. Downstair is a Subway station, Parking Lot and Walkway to a big Supmarket! Room price and Parking price are resonable. Room is very clean and has a good view. Front desk is very polite and efficient. We will come back for sure.

During my stay in the Hilton Gardens hotel at Toronto airport mistakes were made. Let me start with my own. I didn't realize there are several Hilton hotels at the airport and took the shuttle to the wrong one. Let me tell you: Canada is not made for pedestrians and it was a cumbersome walk to the correct Hilton on foot. Also: because of the name Garden I expected a hotel surrounded by a lush garden. No such thing. It's on a bleak, grey, asphalt area with no garden or any features at all. Or do they consider the giant car parks to be ”gardens”? Another mistake by me: this being the first visit to Canada, perhaps I should be prepared better. However, the breakfast at Hilton Gardens is not suitable at all for vegans. Smoothies have cow milk in them and other options are just sweets disguised as actual food. As Canada is not designed for pedestrians, there's no supermarket anywhere and thus I went seriously hungry. Next it's the hotels turn. Hotel airports need good sound insulation to keep the airplane noise out. And indeed: not an airplane can be heard in the room. However, the air conditioning is the loudest I have ever encountered. Parking a car with a petrol engine in the room and running it would be more quiet! Luckily, the airco can be turned off. However, the frig cannot be turned off and it kept me awake basically all night. And the worst thing is: when I opened it in the morning hoping to find a mini bar, it turns out it's empty! Why waste so much electricity and noise to cool an empty space? How about just running it if in use to cool stuff? On top of the noise of the a frig a constant 24 hour droning mechanical noise could be heard in my room (#1516). It sounded like a factory or perhaps a huge aircon unit on top of the roof?

Fantastic service, super-clean and spacious rooms, great views, and lovely amenities! The only problem encountered was the tv remote was not working properly in the room; it was too late to call down to ask for a maintenance call by the time I discovered this, but I have confidence they would have fixed the issue right away. Used the indoor/outdoor pool, even though it was frigidly cold. Was very enjoyable. Would have liked to see the pool floor cleaned a little better as there was some debris. Couldn't seem to turn on the light in the sauna while I was there, but it was pleasantly warm nonetheless. Tried the Frenchy's bar for the first time, and the cocktails were delicious, the service top-notch. Happy to visit again!

Service was excellent. Facilities was excellent Food was fresh and enjoyable. Noisy streets at night. No notepads at the phone in the rooms. Beds were very comfortable.