What can we say, this hotel has by far exceeded our expectations after reading a few reviews. We were greeted upon arrival by a friendly young man on reception, I can't remember his name but he made us feel welcome every single day, the facilities are brilliant for the price we paid for our 5 day stay, we was even upgraded to a better room for free, which was a nice little suprise for us. We cannot fault this hotel at all & will be returning next year for sure. Don't let the few bad reviews put you off, it was a really comfy stay. Kind regards Kelly & John