Richmond Hotel

The hotel staff was non existent, the rooms clearly hadn't been cleaned, the facilities were all closed and had been for a while, stains on covers, leaky baths, bin was all gross, hallway carpet was stained little parking people outside in car park all night yelling, and my sister got bed bugs. I would never stay here again and reccomed neither do you.

we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry

Very old and dated bed could do with being changed very old not comfortable at all

The worst hotel I have ever been in. Room really dirty, kettle dirty, squeaky bed, squeaky floorboards, moths and Flys galore. The whole vibe of place was awful and depressing. Place needs a big big upgrade on everything.

I didn’t stay I handed the key back

Apart from the location i have very little positive feed back to give i stayed with my 2 children in what could only be discriped as a dirty discusting room poor carpets had no tv working for the intire stay even though it was bought to the attention of staff on several occasions my room was not cleaned for the intire stay of 5 days feel really let down as even though my kids enjoyed are holiday the hotel really was the bad point of it shame cause it has so much potential too be a really nice place hopefully someone can take over and turn it in to something special

Looks like a crack den! Passed a few ******* on the way in. Waited 30 mins for someone to Arrive to let us in. It was like a horror hotel. If we had stayed I think our car would have been vandalised or we would have been killed in our sleep. We saw the hotel room up and left.

Room was dirty when checked in with blood on the shower curtain. we told staff who assured us they would get room cleaned. we were there 2 days and still the same when we left. very tired with a lift that sounds like it will explode when doors closing. hard to find any staff Dont waste your money staying here!

During our arrival on the 25th of August, we arrived at 11pm. To be greeted by no parking spaces being available. We had to park literally a mile away from the hotel. During our 3 day stay we was unable to get any parking at anytime. When one of the staff opened the door the first thing we saw was a hole in the wall. He promptly left. We went into the bathroom to see the bath tub side hanging off. Later on we went to use the desk lights in to which we noticed was hanging off the wall, a fire hazard and electrocution hazard mind you. During our 3 day stay we never got any clean towels, never had our bin emptied and never saw any staff as apparently they are only there from 9pm till 2am or something silly like that, so we was unable to voice our concerns. We were also unable to have our window or door open due to the smell of **** being smoked in the room next to us. The hallway absolutely reeked of it and they were hot nights to not have the door or windows open. In total we were shocked by how poor this hotel room was