The Imperial Torquay

The stuff at the hotel were really friendly. The swimming pool is heated and clean, the water in the hot tub was perfect temperature. The room wasn't particularly clean, and we weren't able to access the balcony during our stay. Nevertheless, we still had a great time, and Torquay is a fantastic place to visit!

We booked a 1 night stay for New Years Eve and were very happy with everything. The room with a view was lovely . Warm & with tea coffee facilities & a comfy bed. The staff were all very friendly & accommodating and breakfast was plentiful in a lovely dining area with fab views. My only small grumbles would be that the furniture in the room needs an upgrade and there was a £10 charge for the car park .

Excellent view and location , nice and very kind staff, but the cleanliness could be much better.however the room is very big but there is no refrigerator inside the room .and there is very well balcony with fabulous view but we are allowed to use it unfortunately, they said because of health and safety.

Was good location, nice place and comfortable beds.

Lovely hotel. Lovely friendly staff. Comfy beds and pillow. Had a problem with people next door,laughing loudly to early hours of the morning also the smell of **** . Spoke to reception and the rectified it at once . Moved us to another room which they up graded it .would stay there again

For a 4 star hotel this was very disappointing. Only 1 person on reception and a queue of people waiting to be checked in. A very tired hotel that has been not been well maintained. Our room was disappointing, a balcony we couldn't use, a double bed that felt like I was sliding out of it all night as the mattress was worn and had gone soft on my side of the bed, an uncomfortable toilet as the seat was too small for the toilet. Many other small things as well, we expected better.

Very reasonable price for rooms x2 compact doubles. Lovely views and breakfast. Bit of a steep road up to hotel from Torquay harbour,if walking.

The hotel was lovely but rooms were a bit in need of decorating and upgrading, staff were mostly helpfull exept the bar manager, The hotel location and parking were great

Another wonderful stay. Reception staff warm and friendly. Upgraded to a sea view suite, lovely views over the bay, what a view to wake up to. Huge selection of fresh breakfast food, waiting staff very friendly and attentive.  Location is fantastic a few minutes walk down the hill to the harbour. Our 2nd stay at this hotel this year, 5 stays in total.