1011 Kinosakicho Yushima, Toyooka City, Hyogo Prefecture, 669-6101, JapanView Hotel Details
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1 night
Shinzan Kinosaki Guest Reviews
4.3/5
Very Good
26 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.3
Cleanliness4.4
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All reviews(26)
Positive reviews(21)
Reviews with photos/video(8)
Awesome stay(7)
Clean and tidy(6)
Friendly staff(6)
Relaxing hot springs(3)
Negative reviews(1)
Susanna
Japanese-Style Room With Bath
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Beautiful ryokan! Amazing experience! The dinner was fantastic! So good!
Anonymous User
Main Building High Floor Japanese-Style with Bath
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 18, 2025
excellent service, cleanliness, and comfort, the stay is truly unforgettable
Guest User
Japanese-Style Room-Main Building
Stayed in May 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 3, 2024
The outdoor bath is good. Room is spacious and clean. We enjoy our stay in Shinzan.
Guest User
Run Of House
Stayed in Feb 2024
Couples
2 review
4.2/5
Very Good
Posted on Mar 13, 2024
Nice food and dining services
Guest User
Main Building Standard Floor Regular, Japanese-Style with Bath
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Very nice
Guest User
Run Of House
Stayed in Nov 2024
Family
5 review
4.0/5
Very Good
Posted on Dec 6, 2024
The hotel service is good, are hot spring hotels will have facilities, dinner the first night to eat Matsuya crab and sashimi slices are very fresh, and the second night as I do not eat beef, so the hotel gave us pork and chicken (optional Danma Beef), the food is delicious, and the breakfast is Japanese cuisine is average, the restaurant waiters are mostly South Asians, for easier communication with tourists, the location is easy to find (self-drive) The hotel has provided car shuttle to the station.
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Guest User
Japanese-Style Room With Bath
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 18, 2025
Very good!!! It was an ideal stay, clean, comfortable, and hygienic. The snow crab we ate was also great, and they were very considerate to help us make the bed😊😊😊
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Anonymous User
Japanese-Style Room-Main Building
Stayed in Apr 2024
Travel with friends
122 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The hotel is located deep in Kinosaki Onsen, nearly 2 kilometers from the train station. There is a shuttle bus, there are relatively few people, and the price will be affordable. The hotel is newly renovated, the facilities are clean and tidy, and it has two hot springs, one open-air and one semi-open-air. After checking into the hotel, a QR code will be issued, which can be used to visit the seven public hot springs in the town. The other two meals were also good, and I had no problem filling myself up.
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6/12
William
Japanese-Style Room With Bath
Stayed in Oct 2024
Family
4 review
3.5/5
Posted on Jan 15, 2025
The service and facilities are satisfactory, and the food is good, but there are no surprises. If the bus goes to the train station in the morning, it would be better if the last bus is later.
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TerTer Man
Run Of House
Stayed in Oct 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jan 16, 2025
A very beautiful hot spring hotel. The place is clean and hygienic. The location is also quite good. The place is also very spacious. It is worth recommending. It will be a first choice next time you travel.
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Anonymous User
Main Building Standard Floor Regular, Japanese-Style with Bath
Stayed in Oct 2023
Travel with friends
4 review
4.2/5
Very Good
Posted on Dec 4, 2023
It must have been newly renovated recently. It is very comfortable and clean, and the service attitude is very good. You can wear kimonos and go out to take photos and walk around the streets. It is a very special experience. I chose the hot springs in the store. There are 4 hot springs in the hotel, which are sufficient and clean. Both dinner and breakfast were very rich and delicious. The waiters could explain in Mandarin. However, there was no boiling water and you had to pay extra to order drinks. In addition, there is a pass to go to other hot springs outside, but it was not stated in advance that there would be a fee. We didn't have time to enjoy it and we didn't know whether we could get a refund.
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Guest User
Run Of House
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The room is very comfortable - the food is very rich. The hot spring♨️ is very comfortable. It is very close to the hot spring street. It is recommended
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Guest User
Stayed in Jan 2025
Travel with friends
4.0/5
Very Good
Posted on Feb 7, 2025
Wonderful night stay here to enjoy the natural onsen .The train from Kyoto to here about 2 1/2 hour ride stop at kinosaki station . Tourists are advised to book the accommodation online or prior arriving . Special dinner will be served in your room . Please take note that mostly the staff speak & understand very little English here but they are very friendly . Nice & clean hotel !
6/7
Guest User
Stayed in Jan 2025
Solo travelers
4.0/5
Very Good
Posted on Feb 7, 2025
The building is a little old, but clean. Of course, credit cards are accepted. There are two indoor baths (one for men and one for women) and two open-air baths (one for men and one for women), and you can take a total of four types of baths because they are on a rotation system. To get to one of the open-air baths, you have to walk up to a different floor, so that may be a little tiring for people with disabilities. (The view is very nice.) The outdoor bath ticket can be used even after check-out (until 3:30 p.m.), which is very convenient. It is a little outside the hot spring town, but it is not so difficult to walk there (it takes about 10 minutes to walk, so it may be difficult for people who are not used to wearing unfamiliar shoes or geta). There are few restaurants near the hotel, so if you do not eat at the hotel, you will need to go to the hot spring town. Alcoholic beverages such as beer are sold at the hotel, but it is expensive to buy them at the hotel. There is also a shuttle service operated by the hotel, and it is convenient to get to the hotel from JR Kinosaki Station. If you want to use it, please check the time carefully. (A shuttle service to the hot spring town was also provided in the evening.) Please note that the underground facility is currently (August 2020) closed due to the COVID-19 outbreak. The room is equipped with a refrigerator, sink, toilet, and bath, but the bath is quite small (although I don't think I'll use it much since I'll be using the large public baths in the hot spring town and hotel). This time I used the plan that included a bento box. For 10,000 yen, I thought it was very cost-effective, as it included bento boxes for breakfast and dinner.
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Guest User
Stayed in Jan 2025
Travel with friends
5.0/5
Outstanding
Posted on Feb 7, 2025
A very good package to experience a traditional hot spring town! We were given yukata and passes to enjoy the baths. I tried mandara-yu! The ryokan is not in the city center but it is still close, especially to one of the public baths, Kôno-yu and in addition there are shuttles to the center before / after dinner and even for the check out for the laziest. Moreover, the dinner was very good! Lots of small dishes, with a multitude of ingredients including succulent beef, crab, fish etc., a treat! There was an English speaking staff as well. The room was quite large, with toilets and showers. It was a pleasant, calm and super soothing stay!