Sapa Highland Resort & Spa Reviews

Spacious and clean hotel room. Would definately be back for future vacation.

Good service ,nice breakfast,good location,comfortable room

Very good location and a view such a beautiful, and also service is very nice

Good service, room is clean, it’s near Sun Plaza, just walk around 1km

It's an old hotel so the facilities aren't good. But cleanliness is not bad It's close to Sapa Center, but the slope is too high and the distance is too far to walk. Therefore, costs rise as you have to use an electric car or taxi every time. There is no shuttle provided by the hotel. As for breakfast, well...nothing to eat. Also, during breakfast time, the staff didn't care about the guests and just chatted, laughed and talked to each other... It was too distracting. It's an okay hotel for the price and the cleanliness isn't bad either. The ambiguous distance from Sapa Center, The breakfast is embarrassing to say it is poor. Disadvantages include bad work attitude of employees If you ask me if I would visit again I will never revisit

A family of four enjoyed the twin room very comfortably. There was no moisture, it was clean, and hot water was very easy to use. However, it was unfortunate that I had to climb a little hill to use the hotel, but overall it was a satisfactory trip. PS:Man Utd came out to chase the team and was surprised by Seol Geon-neungjwi.

There are few staff who know English. They seem to be mainly for Koreans. They don't exchange money. The swimming pool is not maintained. The gym area is poorly maintained.

Large rooms with a lot of space and a nice shower. Big pool with a gym next to it. What we didn’t like is that there was no streaming services on the tv and the breakfast was mediocre. Although everything was clean it was not worth five stars, because of the breakfast

We stayed at the Sapa Highland for 2 nights We the hotel was in a good location and easy to walk to where we want to go. The room was difficult to navigate as the bed was strange, you could not walk around the bed there was like a shelf built around it. The bed was extremely hard and not comfortable at all, so I found it difficult to sleep. Our room had a balcony but it was strange that there was only 1 chair, so 2 people could not sit our side together Our holiday was book through Trip A Deal.

Everything was great. From the spacious room, delicious breakfast, good location to my favourite 4-season pool. Though the bathtub is little bit weak, but others were too good to complaint anything about. Suitable for families and friend.

I had to write this review because I don’t want others to travel all the way here to experience what I did. The room is just a room, clean enough and the view is fine, but the beds are rock solid hard, I tried 4 different rooms and the beds are all the same. The hotel staff are aware of it and thought it was a joke and so did our tour guide from Trip a deal. Haha nope not funny at all. I resorted to having 3 extra quilts and 4 pillows to lay on, but it made no difference. It was like sleeping on concrete. I could not participate in the activities given the lack of sleep sore back and neck. I wanted you to change hotels at midnight it was so bad. If you like a rock solid hard bed this might suit you, but I like my bed medium.

I usually don't write reviews, but we had an amazing experience. We could check in at 9am instead of the usual 2pm, got upgraded to a bigger rooms with amazing views. Two days later, after returning from our hiking trip to pick up our bags, we asked if for a fee we could use the showers by their swimming pool. Again, we were assured, it's free of charge, and got fresh towels to use. Great service, breakfast was tasty, Vietnamese and western cuisine. Their masseuse was very skillful. Overall ,we had a great experience.

I recently had the pleasure of staying at Sapa Highland Resort, and I must say it was a great experience. The resort provided a truly remarkable atmosphere, surrounded by breathtaking views of the mountain. The staff at Sapa Highland Resort were incredibly friendly and went above and beyond to ensure my stay was enjoyable

This hotel has wine in room, 562 000 dong fir 375ml bottle. It is not in the fridge. I asked fir ice and was told to go out side to their restaurant. I found no one inside. I went to back door of kitchen and no one spoke English. I went back to reception and he said their busy. There was not one person in the restaurant. After 30 minutes a girl arrives with 6 ice cubes and a bill fir 20 000 dong. They have got to be kidding.