Kai Tulum
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum

Kai Tulum

Health Protected
Zona Hotelera, Tulum, Quintana Roo 77780, Mexico
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With a stay at Kai Tulum in Tulum (Zona Hotelera), you'll be a 1-minute drive from Playa Paraiso and 6 minutes from Tulum National Park. This beach hotel is 2.7 mi (4.3 km) from Tulum Beach and 5.1 mi (8.1 km) from Tulum Mayan Ruins.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 44 Reviews
Amenities
DivingSnorkelingMassage RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantLuggage StorageWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Tulum International Airport
(46.9 km)
Landmarks: Lupita Tours
(180m)
Landmarks: Tulum Snorkeling Tours
(380m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

King Suite with Ocean View
8

King Suite with Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
Premium Room, 2 Double Beds, Terrace, Partial Ocean View
4

Premium Room, 2 Double Beds, Terrace, Partial Ocean View

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
Twin Suite with Partial Ocean View
8

Twin Suite with Partial Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
King Suite with Garden View
8

King Suite with Garden View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
King Suite with Partial Ocean View
9

King Suite with Partial Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
Oceanfront King Suite
13

Oceanfront King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
Premium Room with Garden View
4

Premium Room with Garden View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
King Room with Garden View
6

King Room with Garden View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
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Guest Reviews(44)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Guest User
November 20, 2023
It is right next to tulum ruins (10 min walk). This is within the national parc region and very calm. If you are looking for a party place, It is not the best location. But, Peace seekers and travellers who just want to enjoy beautiful tulum beach; This is PERFECT. The staff and hospitality is amazing.
Anna
February 25, 2024
Lovely little property with easy beach access (2 mins or less from all rooms). Safe, clean, quiet and friendly staff (Freddy and his colleagues took care of us). Would recommend for those wanting to unwind.
Joseph
February 20, 2024
This property is in a national park, and you are required to pay entry fee plus subject to inspection from national guards. Very uncomfortable. Plus we didn’t get our free bottle of wine
Guest User
May 15, 2024
The hotel, the design of the Rooms and the ambience in the natural reserve were breathtaking! The habitations very very clean , right on The beach , the restaurant , the beach chairs under palm trees, the pool all very well maintained and service is fantastic !! The weiters, the managers , all very kind and professional and friendly, available all day for us ! The best time we could have!
luis javier
February 12, 2024
Ok
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Guest User
May 9, 2024
Pablo and Rico make you feel so welcomed! Such a relaxing stay. Easy access to snorkeling trips. Insider tip, go next door to the hippy yoga hotel and get a smoothie bowl and dinner. There is a restaurant at Kai too but this is another option. Other than that, I reached a personal re off of 9 straight hours lounging on the beach. Yeah, I’m pretty proud of that.
Guest User
April 25, 2024
I reserved a fully refundable room (within 15 days of arrival) on April 6 for May 24-26. I found another hotel in town and wrote Kai Tulum on April 10 & 11 asking to confirm fully refundable policy and to cancel and Odette Sanchez wrote back denying the refund as it was not within the 14 days and on April 10 i saw a charge of $251.40. I asked Odette to please re-read the dates and then she apologized and confirmed my reservation was fully refundable and canceled the room. 14 days later this charge is still on my credit card. I called the hotel several times and wrote Odette and reservations several times and no one has bothered to write me back or refund the charge. Unless I hear back from someone immediately will assume this hotel is scamming people with shady business practices and/or they are hiring incompetent personnel.
Guest User
April 14, 2024
Wir waren für 10 Tage im Hotel Kai. Es war von Anfang bis Ende ein absolutes Highlight. Begonnen hat es damit, dass ich mit dem Hotel vereinbart habe, dass wir erst kurz vor Mitternacht ankommen werden, es wurde uns versichert, dass jemand beim Check in sein wird. Wir waren da anfangs sehr skeptisch aber tatsächlich war noch jemand da. Unser Zimmer war ein Traum (Garden Suite, was absolut reicht in unseren Augen) und sehr sauber, absolut bequeme Betten. Der Weg vom Zimmer an den Traumstrand beträgt nur einige Meter, man geht durch eine sehr gepflegte Anlage. Der Strand und die Betten waren sehr gemütlich und nicht überfüllt. Zum Restaurant: das geste Personal wurde vor ca. 3 Monate komplett ausgetauscht (aufgrund den negativen Bewertungen) und das jetzige Personal war nett, freundlich und versuchten unsere Wünsche (auf Englisch) zu verstehen. Einziger Nachteil: der Wechselkurs im Kai war etwas tiefer als sonst wo, 1 USD = 14 Pesos (normal war sonst so 16-18). Beim Frühstück war inbegriffen: leckere Pancakes, Früchteteller und diverse Eierspeisen. Wollte man aber stattdessen mal eine Scheibe Brot, musste man 40 Pesos Aufpreis zahlen, was wir übertrieben fanden. Ansonsten haben wir das Personal, besonders Andres, sehr gemocht! Danke für die tollen Ferien!!
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Omar
January 5, 2024
Clean property Good room services Transportation is very expensive and you have to pay for entering the park everyday

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 12:00–12:30

Front desk hours: [Mon-Sun]09:00–20:00

To check-in, contact the property in advance

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 15
With a stay at Kai Tulum in Tulum (Zona Hotelera), you'll be a 1-minute drive from Playa Paraiso and 6 minutes from Tulum National Park. This beach hotel is 2.7 mi (4.3 km) from Tulum Beach and 5.1 mi (8.1 km) from Tulum Mayan Ruins.

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.

You can enjoy a meal at the restaurant serving the guests of Kai Tulum, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 11 air-conditioned rooms featuring minibars. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportTulum International Airport
Distance to Airport46.91KM
Average Price FromSGD405
Hotel Star Rating3