Av. Coba entre Calle Gama Oriente asteroide, Colonia Huracanes, Tulum, Quintana Roo 77760, Mexico
Show on Map
We Price Match
3.7/5Cleanliness: 3.8
All 61 Reviews
Amenities
Outdoor Swimming PoolAirport Pick-up ServiceAirport Shuttle ServiceBarLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Tulum International Airport
(41.6 km)
Landmarks: Parque Dos Aguas
(1.1 km)
Landmarks: Parque Nacional Tulum
(1.8 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
15
Deluxe Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
11
Superior Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
25
Presidential Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Electric Fan
Room Details
Check Availability
Guest Reviews(61)
3.7/5
Verified Reviews
Cleanliness3.8
Amenities3.7
Location3.8
Service3.7
Jazyeli
August 21, 2023
It is the second time I visit it and I love it, the service from the girls at the reception and Luca at the pool is great! I definitely recommend it and hope to return soon 😃
Original TextTranslation provided by Google
Luis Fernando Quiroz
March 28, 2023
The hotel is located around 1,5 km from a bus station. It was quite easy to find. In front of it there is a huge supermarket, many bars and restaurants around. The room was clean, it has all the amenities in it including beach towels. I didn’t like the service of the restaurant on the first floor. The food they served was cold, lettuce seemed to be unwashed. Tips were included automatically to the bill which I refused to give taking into consideration the level of their service.
Cilia
January 24, 2024
Excelente atención, excelente servicio, me gusto mucho
Muy bien trato . Y limpieza . Los empleados de 10 , el desayuno a la vuelta increÃble, hubo un contingente que hicieron ruido toda una noche y los sacaron del hotel. , wifi de 10 , la pileta arriba de lo mejor y el trato del personal muy educados y te ayudan en todo
El personal tiene muy buena atención, los desayunos son muy ricos ,tiene una buena ubicación , las instalaciones están en buenas condiciones , pero en algunas ocaciones falla el internet ,muy recomendable para pasar las vacaciones o un fin de semana.
The hotel itself is a very nice building and in a great location to the Town centre of Tulum but it is a little run down, could do with some upgrade’s New sunbeds etc. the staff where very friendly and helpful with any issues. The hotel breakfast in the place around the corner was good!
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 01:30–12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children cannot stay at this hotel.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeAmerican, Continental
StyleA la carte
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Bar
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Bar
Show More
Frequently Asked Questions
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get hotel deals on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
How to get lower prices for hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com's customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.