Guest User
June 1, 2024
Alaya was nothing short of amazing. My husband and I were there for 6 days and the entire time we felt more relaxed than we’ve ever felt. The room was beautiful, the view was breathtaking, but the best part was how hospitable the staff was. Everyone was so attentive. Santos served us while we relaxed by the beach, at one point it seemed as if he knew what I needed before I even asked. Ismael was also constantly meeting our needs, we came back late one night after a full day of excursions and by the time we put our things away things away, Ismael had a bucket of ice and our bottles of water waiting for us on our porch. Gaby brought us fresh coffee every morning and anytime I wanted a little extra coffee she brought it to us gladly. Leticia cleaned our room every day and freshen up our sheets during the evening hours also. Anything we needed we always received with a smile, we never had to ask for anything more than once. By the time we left Alaya, the staff knew our names and we knew there’s, we shared stories and I grew super fond of all of them. I would go back to Alaya, no questions asked! It was so serene, such a beautifully intimate place. My husband and I connected so deeply sitting on that porch drinking our coffee while listening to the sounds of the ocean. One of my favorite things was the buckets of water, they changed daily, to rinse your feet from the sand, as the hotel is literally on the sand. I truly have no complains. The bucket had flowers in the water. All in all I highly recommend this amazing hotel!