Carr. Tulum-Boca Paila KM 8.7, Tulum Beach, Zona Hotelera, Tulum, Quintana Roo 77780, Mexico
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With a stay at Encantada Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 13 minutes by foot from Sian Ka'an Biosphere Reserve. This upscale resort is 3.2 mi (5.2 km) from SFER IK and 3.7 mi (6 km) from Tulum National Park.Show More
Dear Encantada Tulum, Thankyou for your wonderful hospitality during our stay. We had the most amazing holiday and celebration of our 10-year wedding anniversary - it could not have been better. The hotel was fantastic in every aspect. However, a business is only as good as the people working for it, and this is where Encantada really shines, thanks to the concierge team (Isabel, Oscar and Emily), but also everyone who works in the hotel was so friendly it makes a big difference. Joe and Yasmin 😊
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Guest User
May 24, 2024
Talk about paradise. This place was the perfect getaway. Tucked away on the beach with 8 private rooms. With only a few guests to serve, the service was top notch. Super responsive and helpful staff. Isabel was fantastic. So were the rest of the team. Really made our stay perfect. Everything we'd customizable and tailored to us. Massages at the spa were 10/10. Food was fantastic. Drinks were delicious. Couldn't have asked for a better stay. We will be back!
Anuschka B
May 17, 2024
We stayed at radhoo hotel but went to encantadas beach club multiple times. Jose cauich happened to be our server both times and can I just say, he was the man. Super on top of it, cool as hell, and just great service all around. Thank you Jose! We had a great time at encantada!
Francisco Antonio
February 6, 2024
Es la mejor experiencia que he tenido en un viaje!!
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Ivailo P
April 30, 2024
One of the BEST hotel in the world!!! Great huge rooms. Very clean. Great staff. Gourmet breakfast. Perfect dinner. TOP beach.
Brad G
April 20, 2024
What an amazing experience we had at Encantada! From the moment we stepped on to the property to the last minute, we felt like we were home. The rooms, food, view, and service were excellent! The staff were all incredible and made us feel like we were part of the family. Thank you Encantada, we would love to come back!!
Meredith
January 23, 2024
My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Tsc923
April 4, 2024
Encantada is the most enchanting place— refreshing welcome (margarita! Mojito!) , knowledgeable, kind, attentive members of the concierge team, and of course the property: stunning views, well appointed and comfy rooms! Special abrazos to Fabian, Guillermo, Emily and Victoria!
alejandra i
March 20, 2024
Hotel Encantada en Tulum. Precioso. Excelente la atención, los detalles, el desayuno delicioso y por sobre todo la atención. Fabian, Tomás, Juan Carlos muy pendientes de todo lo que necesitáramos y quisiéramos. Son un 10! Para las mujeres… (el agua de la ducha daña mucho el pelo, sugiero llevar cremas yo /hacer un botox antes de viajar)
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Property Policies
Check-in and Check-out Times
Check-in: 15:00–00:30 the next day
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property 2 days in advance
Child Policies
Children aged 12 and above are welcome at this hotel.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Very Clean
4.8/5
Cleaning & disinfecting
Cleaning services provided by a professional company
Rooms are disinfected between stays
Property Description
Number of Rooms: 8
With a stay at Encantada Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 13 minutes by foot from Sian Ka'an Biosphere Reserve. This upscale resort is 3.2 mi (5.2 km) from SFER IK and 3.7 mi (6 km) from Tulum National Park.
Relax and unwind with massages, body treatments, and facials. Additional amenities at this resort include complimentary wireless internet access, concierge services, and bike parking. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Regional cuisine at Encantada Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 8 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Services & Amenities
Most Popular Amenities
Exclusive Beach Area
Diving
Snorkeling
SpaAdditional charge
Massage Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Restaurant
Meeting Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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