Shilla Stay Ulsan

Shilla Stay Ulsan Reviews

Shilla Stay Ulsan

200 Samsan-ro, Nam-gu, Ulsan, 44718, South KoreaView Hotel Details
Shilla Stay Ulsan
Shilla Stay UlsanShilla Stay UlsanShilla Stay Ulsan
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1 night

Shilla Stay Ulsan Guest Reviews

4.4/5
Very Good
208 review
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(208)
Positive reviews(202)
Reviews with photos/video(45)
Delicious breakfast(19)
Parking difficult(17)
Great value for money(17)
Loved the view(12)
Easy to get around(10)
Convenient for shopping(8)
Friendly front desk staff(5)
Located downtown(5)
Negative reviews(5)
MSRWORLD
Deluxe Double Room
Stayed in Sep 2024
Business travelers
5 review
2.5/5
Posted on Sep 24, 2024
Poor service desk support. I requested for early checkin and informed the front desk executive that I am ready to pay additional charges, but she still made me wait for 1.5 hours even if the room was ready at my arrival time. Again, I followed up, and I understood that she forgot my earlier request. I approached the other executive and got the same room paying 30% extra. Front desk response and English understanding are really bad.
Response from Property: Hi, customer.Thank you for always showing warm interest and affection for our Shilla Stay.Inexperienced support mentioned and unresponsive responsesWe promise to carefully review your comments and provide better services in the future.Also, I think the details (details) you gave us during the busy period will be of great help to others who plan to use Shilla Stay.Thank you again for your precious words, and I sincerely wish you health and peace in your family.Shilla Stay UlsanDREAM's general manager
Rojan Hemmati AHouee
Premier Standard Double Room
Stayed in Sep 2024
Solo travelers
1 review
3.5/5
Posted on Sep 7, 2024
Stayed at Shilla Stay in other cities a few times, all great experiences. Here, however, toilet seat was dirty, room more worn than other ones and no box of tissues to be found anywhere andโ€ฆ since when are toothbrushes 1000โ‚ฉ and underground parking an extra 5000โ‚ฉ? Lol just felt really petty, but hilarious ๐Ÿ˜… For the price and overall experience, I would try something new in Ulsan instead of here
Response from Property: Dear, customer.Thank you for always showing warm interest and affection for our Shilla Stay.I think the detailed experience you left will be of great help to others who plan to use our Shilla Stay.However, for the matters you pointed out about the lack of room hygiene, the fee of the parking and toothpaste set (delivered immediately to the relevant department), we will conduct thorough employee training and management to prevent the same inconvenience from recurring in the future.Thanks to what you left behind, our Shilla Stay will continue to approach you as a business hotel that contains the value of Shilla Hotel, a hotel that is always exciting, and a hotel you want to visit.Thank you again for your precious words, and I sincerely wish your family health and peace.Shilla Stay UlsanGeneral Manager
Guest User
Deluxe Double Room
Stayed in Jun 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Jul 2, 2024
Room is a bit dated but clean. Location is good. Staff are friendly. I stayed there for one night. Overall, it is worth the piece.
Response from Property: Dear Valued CustomerFirst of all, we would like to express our sincere thanks for your warm comments about Shilla Stay.We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay.As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General ManagerHaeundae Shilla Stay
PDeryk
Standard Twin Room
Stayed in Oct 2023
Solo travelers
10 review
4.2/5
Very Good
Posted on Nov 12, 2023
Shilla Stay is a budget business hotel by Shilla Group. It is highly standardized decor and design as I also stayed at Shilla at Jeju. Best budget business hotel in my opinion in Korea as it is extremely clean, there is proper cleaning daily, toiletries and water/tea in room. Bed is also firm which I like but pillows are too soft.. but that's just me. Gym is opened 24/7. They even have a KRW8,800 free flow draft beer for 3 hrs in the evening. Highly recommended for families looking for budget but sanitary stay!
Guest User
Standard Twin Room
Stayed in Jan 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jan 14, 2024
It was the second time we used this facility. Every time when we stay at Shilla... we were satisfied with their food,service and amenities. Amenities in the room were very organized, and quality was excellent. I'd like to recommend Shilla hotels to my friends who's scheduled to travel in this area of Korean Peninsula.
Bruce
Standard Double Room
Stayed in Dec 2023
Couples
2 review
4.0/5
Very Good
Posted on Dec 31, 2023
Friendly staff, clean hotel but Small rooms and very small bathroom. Beds not comfortable at all. Priced too high for what they give.
ANATOLIY
Deluxe Double Room
Stayed in Oct 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 12, 2023
very clean staff are kind
LI SHIU
Premier Standard Twin Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Value for money
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Good Good
Anonymous User
Standard Double Room
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Feb 25, 2023
Very good and Nice place.
Rich
Standard Double Room
Stayed in May 2021
Couples
2 review
5.0/5
Outstanding
Posted on Oct 11, 2021
Great hotel. Would totally stay here again.
ADEL ATIA
Premier Standard Double Room
Stayed in May 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 10, 2022
Good stay
Rantoyouall
Standard Twin Room
Stayed in Jan 2022
Couples
10 review
5.0/5
Outstanding
Posted on Feb 4, 2022
Very very good
Guest User
Deluxe Double Room
Stayed in Oct 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 6, 2024
The accommodation was so neat and clean that I had a great time. Even though I came alone, they treated me kindly. I want to come again next time.
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Anonymous User
Premier Standard Double Room
Stayed in Sep 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Oct 1, 2024
I came here on a business trip and the room is equipped with a 220v socket, which is rare. The room is tidied every day and the front desk is also very patient. The overall decoration is a bit old due to time. The location of the hotel is good, and it is very convenient to eat and check in. If you come to Ulsan for a business trip, you will give this place a priority.
Original TextTranslated by Google
Response from Property: Hello customer. Thank you all for your warm care and love for our Silla STAY. Although we were inconvenienced by the age of the rooms, our guests left wonderful memories during their stay at Shilla Stay, and all our staff are truly happy. We will carefully study the opinions left by customers to improve our appearance and promise to provide better services in the future. In addition, even if you are busy, taking the time to leave a (detailed) content will be of great help to others who plan to use our Silla STAY. Thank you again for your precious words, and I sincerely wish all your families health and safety. Silla Ulsan dreams of being a boss