Stayed here last September for a swimming carnival and couldn’t fault it. So my daughter booked on line for a TRYathlon that my grandson was in today - using the same room details. This was months ago. We were disappointed that it was a different room upon arrival. Several reasons were given, including renovations, but these were done before our previous booking. Then we were told that online must call these room by a different name. No - we had the details from our previous booking, same room descriptions. Funnily enough, my other daughter booked on line, AFTER us and got the room we wanted. We still had plenty of room and couldn’t do much about it, but none the less disappointing. The room was spacious, and clean with all the usual inclusions, no hair dryer though. Nice clean white bed linen and towels, and comfortable beds. Modern bathroom with a waterfall shower head. Heavy cigarette smell, was wafting up from downstairs, which was a unpleasant, but it is a hotel. Just a shame we could smell it in our room. We had a beautiful meal downstairs for 9 people and all thoroughly enjoyed it. All our lights blew, when my grandson went in to shower, but It was fixed promptly. Then immediately went out again, when turning on the bathroom light again. There was a fault with the switch and it was tripping everything. They were fixed again, but we were unable to use this switch. They said an electrician would come the next day. We showered and used the toilet in the dark, which was a little unsafe. We were given 2 x $25 dollar vouchers, but unfortunately they expire by 1/5, so doubtful they will be used. Perhaps a longer time frame would be more useful? All in all, it is a nice place for a night and the location was great for where we needed to be. One thing to consider is the live band which can be heard from the rooms, which could be a problem for some....
Excellent
65 Reviews