Elizabeth
March 24, 2024
The women’s bathrooms in the lobby had trash overflowing and the room bathrooms we were on the eighth floor where you have like a kitchenette and it should have bigger trash cans because obviously you eat in there and the only thing that was supplied was small, trash, cans. we didn’t have washcloths or dish towels or Kleenex. The TV controller was hard to operate and there was no TV guide or guest services book in there or phonebook to find things I got charged for a $30 movie that I don’t think anyone ever watched my son was clicking buttons and hit movies and didn’t know how to get out of it. The breakfast was excellent no complaints there. I always try to stay at Embassy suites because it is a better quality hotel more space the breakfast and the one in Jacksonville has an indoor pool which we always use. I was not impressed for the price I paid for the room $660 for two nights stay