My friend and I had a good stay there, and the team is very friendly and supportive. They always have a staff who speaks good English to brief you and answer your inquiries. The main appeal of the hotel for us is that they have a private onsen in your room. Breakfast was also fantastic.
You can go to enjoy free foot bath opposite the hotel after check out, and there are some souvenir shops and supermarket/ Lawson a few mins walk from the hotel.
However, I thought the public onsen facilities were a bit dated and not so well maintained (the tubs have stains/wear and tear), even though it served the main purpose. Also during check in, they didn’t mention that we could book the family onsen on level 1 (which is private from the public bath).