Chateau d'Urspelt Reviews

Everything was perfect ❤️

Simply great, beautiful setting, welcoming staff. I highly recommend.

Food was delicious and service was very good they are very friendly and helpful

Excellent in every way and an absolutely fabulous spa I recommend

Nice place, nice welcome, clean nothing to say. Maybe the spa could close a little later that would be nice. Some improvements: air conditioning in the room for the price? Contents of the room fridge included in the price? THANKS

Thank you for a relaxing stay, we will be back!

It was an unforgettable stay ☺️😍🌴🍀

Very nice experience. The service was perfect, the meal too. A very beautiful place and a spa at the top!

We arrived from the uk at around 13.00hrs. Although check-in isn’t officially until 15.00hrs, the lovely lady on reception allowed us to check in early and didn’t even mention that we were early. We were in room 807 which was on the second floor over looking the courtyard. The room was nice there were petals and swans made from towels on the bed. The bathroom was very opulent with a roll top bath and a shower. The toilet room was separate. The bed was comfortable and afforded a good night sleep. The aircon was very good and the TV was large. There were bathrobes and slippers in the room - great for using in the spa (which we had paid for prior to arrival for all of our days). There is a fridge in the room stocked with drinks and snacks - payable locally. There was a coffee pod machine which made great coffee in our room. The room does have sloping walls near to the windows on one side of the bed - so watch out for your head as we had two bad accidents bashing our heads on the wall in the night when it was dark and had massive bumps to our heads! You choose what time you have breakfast each morning when you check in. The breakfast had everything that you could ask for, cakes, pancakes,waffles,different breads, slice bread for the toaster, James and preserves, honey, Nutella,dried fruits, gluten free options, fresh fruit salad, individual fresh fruits such as pineapple, blackberries, raspberries, redcurrants , bananas, apples,apricots, peaches etc etc. there were meats, cheeses, smoked salmon, Philadelphia, butter, margarine. Sausages, bacon,eggs, fresh juices such as cranberry, orange smooth, orange pulp,apple, mixed fruit and more, cereals, milk, milk shakes, a Starbucks hot drink machine and Starbucks syrups etc etc so much to choose from! There is also a restaurant and a library where you can obtain snacks - we didn’t use these facilities so cannot comment. There is an outside swimming pool with lots of sun loungers around it. There was also a marquee where it looked like they hosted weddings - it looked like a lovely location to hold a wedding. The car park was massive and spacious, so no fear around someone hitting your car with a door etc. lastly, let’s not forget about the spa….lovely. When you go in, you are greeted by the receptionists, who gives you information about the spa- they do not try and sell you additional treatments- this is upto you to ask about them. They will give you a towel to use whilst you are in the spa. There are jars on the counter with little affirmations inside (one jar is in French and the other in English). A very cute touch and attention to detail. There are lockers for you to use whilst you are there. The red cave experience is wonderful and was the first thing that I ever saw about this hotel - leading me to book! There are whirlpool areas within the cave area which are amazing. There is a huge jacuzzi in the next room which is lovely and warm and relaxing. There are breakout areas with loungers aroun

Beautiful Château hotel in a lovely peaceful location. We were lucky with the weather in early June and were able to use the lovely outdoor pool. Dinner was superb and our room was extremely comfortable with a view over the countryside. What made it for us was the friendliness and efficiency of the staff.

Nice hotel in a quiet location. Friendly staff, wonderful restaurant and cosy bar. Staff was very helpfull. Unfortunately nothing much to see in walking distance, but it didn't matter for us. Maybe one tip: if a electric car make a note of car, number plate and room number. We wanted to charge or car but there was an electric car not charging and nobody could help because the owner wasn't known by the hotel.

We were somewhat disappointed given the rating of the Château. The "standard" rooms on the second floor were cramped; as our room was below the roof we were constantly hitting our heads on the sloped ceiling. The worst was the cramped bathroom, which had no bath, only a stand-up shower. Again, it was difficult using the bathroom toilet (not separate!) standing up without hitting our heads. The ceiling lighting was awful (no mirror lighting) giving shadows on the face, and very little shelf space. It would take ages to have hot water on the tap. We could see that the first floor rooms were much larger. The airco was good (little noise). The TV set was useless : the pictures kept freezing whatever the network. The food in the restaurant was good but the prices outrageous, especially for the cheese servings. Apart from the general appearance and helpfulness of the staff, the beds were comfortable, the wi-fi connection good, parking space was plentiful, and the breakfast selection was excellent. Quite a mixed bag but better be forewarned.

Excellent service in the hotel and restaurant.Very polite and helping staff. Superior room was excellent. Very nice meals in a beautiful decor. Lovely indoor pool, although very crowdy at times, with a lack of sufficient chairs. A lot of possibilities to have a walk in the nature.

Great location, food and atmosphere! I love the rooms with a lot of space, the cave bar at its best and the menu on the first floor was exquisite. The spa was very spacious and a lot of different options. You can also benefit from the different walk ways around the hotel.