Hotels Near ALQA - Museo de Arte Popular Andino in Urubamba

This hotel is known for its garden and views, but other aspects leave a lot to be desired. In fact, the hotel was quite disappointing. The hotel definitely does not meet the standards of a boutique hotel, as it describes itself. - rooms are ok, conformable, but basic. - PREJUDICED treatment by the staff. I felt a huge difference in treatment between European and North American guests and Latin guests. I had never experienced this before in a hotel and I found it very serious. - It definitely does not work for long stays or as a base for exploring the Sacred Valley, precisely because it is at the train station. The place has a strong smell of BURNING FUEL, and there is TRAIN NOISE all the time. You wake up and go to sleep to the sound of whistles, which is very chaotic and unpleasant. - There are other much better options in the city. - It is about 10 minutes from the center, with a reasonable climb. And you have to wait in lines of train passengers to get into your hotel every day. - Breakfast is REPETITIVE AND WITHOUT VARIETY. Simpler hotels in the area had infinitely better coffee. However, it seems to be standard for the hotel, a jacket that other guests have complained about in past reviews and nothing has been done. They say they will improve in the responses to reviews and nothing has changed. - Professional staff, but IMPATIENT AND IRRITATED. They are resistant to simple requests. - I asked for computer at the reception to view a personal document that can only be accessed via computers. They did not allow me to use it, and there was no other available for guests to use. - A hotel of this value has no amenities whatsoever, only soap. There is no shower cap, skin moisturizer, cotton wool. I have never seen this in hotels that classify themselves as ”boutique”.

This is such a peaceful lodge. There were 3 vendors in the courtyard selling Peruvian items and artwork. There was also a woman weaving the Peruvian cloth. There are a couple of alpacas on the property that they move around the grounds. We had some leftovers from lunch and a worker was so gracious by heating it up for us and providing silverware. The breakfast is awesome. Just walking around the grounds was nice and relaxing. The room was very clean and nice as well. We were able to leave our luggage here since you are not allowed to take more than 1 backpack on the train to Machu Picchu.

One of the most unique and romantic places I have ever stayed. We had one night but wished we had stayed longer. The resort is located on a stunning and quiet location with beautifully decorated rooms. We loved our dinner and breakfast and the service was exceptional. I think it was Gualha who served us at breakfast- he was such a gentleman. The spa and massage treatments were the best. We floated back to our rooms. The whole experience was exceptional. Thank you

I received a room that was dirty and smelled musty. The hotel said that there were no other rooms available and that they had a special machine they could put in my room to remove the smell, but I would have to leave the room for a few hours. No one could explain to me what this machine actually did! After speaking to 4 different people, I was finally told that a suite was available, but I would have to pay approximately $500 per night extra to move. None of the staff their speaks English well so it was very difficult to explain that I should not have to pay extra. No one seemed to feel bad about giving us a smelly room and just said that it was very hot outside (as if that explained the situation). After a long days travel, we were exhausted and so I agreed and we moved into the suite. Then, that night, both my son and I got sick. We don't know if it was caused by the food in the hotel or something else. Regardless, I called the front desk at 11 pm and asked if they had any medicines. The man at the desk said that I could go into town to the pharmacy, but he did not know if it was open. I asked him if he could call the pharmacy to see if they were open. He did not speak English well and kept repeating that I should go to the pharmacy. He was entirely unhelpful! This hotel is beautiful and the suite was nice. But, the service is terrible. No one seems to know what is going on and not one person spoke English well. Breakfast was included in my rate, but the first day we were only offered a cold buffet. The second day were were given a menu to also order hot items. It turns out that they forgot to give us the menu or even tell us about the hot items the day before. No one apologized or made any effort to make up for the error. The staff just does not care if the guests have a good experience or not. This place is very expensive, and definitely not four or five star quality. Stay away!

Hotel Luz Garden was great! The staff treated us like family and were very nice! They came by each night to see what time we wanted breakfast and even let us stay in our room a little later so we didn't have to set around town waiting for or train. I will definitely stay here again.

A comfortable hotel very close to the station. We stayed here 1 night to visit Machu Picchu and it was perfect. The room had everything we needed to rest well before our hike and staff is very kind and attentive, especially Flor Condori of the reception. Since our stop was part of our honeymoon they left a very thoughtful surprise in our room. I would highly recommend this hotel for your visit to Machu Picchu!

Let me start I was skeptical while booking but when I reached here my stay was fantastic. Location: it is a wonderful location directly on the river and 4 minutes walk from railway station and bus as well as all the restaurants. Service: Christian and Judith provided the best possible service. Breakfast was the best. Free Wifi Internet was good Allowed to keep our luggage after checkout free of charge Overall I would love to stay again here!

The hotel is a budget hotel with general facilities. But the time is very good and the service is very good. The pick-up and drop-off are free and the service attitude is really good! Good value for money. I have set up their suite with an invincible terrace! The hotel has 24-hour hot tea, hot water and hot coffee at the front desk. You can drink it when you enter the door, which is very convenient!