Home inn (Urumqi Grand Cross Nanmen Subway station)

Home inn (Urumqi Grand Cross Nanmen Subway station) Reviews

Home inn (Urumqi Grand Cross Nanmen Subway station)

No.359 Zhongshan Road, Tianshan District, Urumqi, Xinjiang, 830002, ChinaView Hotel Details
Home inn (Urumqi Grand Cross Nanmen Subway station)
Home inn (Urumqi Grand Cross Nanmen Subway station)Home inn (Urumqi Grand Cross Nanmen Subway station)Home inn (Urumqi Grand Cross Nanmen Subway station)
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Home inn (Urumqi Grand Cross Nanmen Subway station) Guest Reviews

4.1/5
365 review
Verified reviews
Location4.1
Amenities3.9
Service4.3
Cleanliness4.1
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All reviews(365)
Positive reviews(321)
Reviews with photos/video(24)
Amenities were average(31)
Classy environment(25)
Great value for money(21)
Close to metro(21)
Friendly front desk staff(17)
Convenient for shopping(13)
Many dining options(10)
Convenient public transportation(7)
Negative reviews(43)
lineasy2
Single Room A
Stayed in Nov 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on Nov 28, 2024
Room are abit small but sufficient for myself. Hotel is behind the alley. Some people may miss it. But location is pretty good. Near to local food malls and night market were very nearby.
Guest User
Single Room A
Stayed in Oct 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Very good value. And it's just a corner away from exit A of Nanmen metro (exit B recommended by Baidu map is much farther).
Response from Property: Thank you for your feedback. We are glad that you found it good value for money and found a closer subway exit. We look forward to serving you again.
maderic
Single Room A
Stayed in Oct 2024
Solo travelers
18 review
4.2/5
Very Good
Posted on Oct 16, 2024
Everything ok with hotel except WiFi which was very bad
Response from Property: Thank you for your valuable comments! We have been committed to improving the experience of every guest. Your feedback on the front desk service has been carefully recorded. We will continue to strengthen training to ensure that every waiter can greet every guest with more enthusiasm and professional attitude. We look forward to your visit again to witness our progress!
HungWong
Double Room A
Stayed in Sep 2024
Family
5 review
3.5/5
Posted on Nov 25, 2024
Good location
Guest User
Double Room
Stayed in Sep 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The hotel facilities are a bit old, but the location is very good. It is very convenient to take the subway and bus. There are many classics around, and it is not far to walk. The front desk service is very good and the price is affordable.
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed evaluation. We will pay attention to the needs for facility updating. We are also glad that you can enjoy our superior location, convenient transportation and thoughtful service. Your satisfaction is the driving force for our continuous progress. We look forward to your visit again and we will continue to provide a cost-effective stay experience.
Bailonglaowu
Double Room A
Stayed in Aug 2024
Other
4 review
1.5/5
Posted on Aug 17, 2024
Incomplete facilities, inconvenient parking, relatively small rooms, and poor service attitude.
Original TextTranslated by Google
Response from Property: Thank you for choosing us to stay! We deeply apologize for the inconvenience caused by inadequate facilities and parking and will work hard to improve it. We will use the room size as a reference for optimization. In response to feedback on service attitude, we will immediately start improving to ensure that every guest feels warm and caring. We look forward to your coming again to witness our changes.
Guest User
Guestroom (2 beds)
Stayed in Jul 2024
Travel with friends
6 review
1.7/5
Posted on Jul 30, 2024
Old, small and dirty room with bugs. Big oil spots all over the wallpaper. Worst experience with Home Inn.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at our hotel and sharing your experience. We are deeply sorry that the room condition did not meet your expectations. Please rest assured that we attach great importance to the hygiene and maintenance issues you reported, and will take immediate measures to rectify them to ensure that guests enjoy a high-quality environment. We look forward to welcoming you with a brand new look in the future and bringing you a satisfactory experience.
Guest User
Single Room A
Stayed in Jul 2024
Family
13 review
4.2/5
Very Good
Posted on Aug 7, 2024
The location is good, in the center of the city, you can walk to People's Square, Grand Bazaar, Jinquan Mall, etc., but the hotel building is a bit old, the facilities and environment are a bit old, fortunately there are air conditioners + elevators, it's good to rest after a tiring trip
Original TextTranslated by Google
Response from Property: Thank you for your recognition of the location of our hotel. Being located in the city center does provide convenience for travel. Regarding the outdated facilities you mentioned, we will consider future renovation plans to enhance the guest's accommodation experience. Fortunately, the air conditioning and elevator have brought you comfort and convenience. Your feedback is the driving force for our progress, and we look forward to bringing more satisfactory changes when you visit us next time.
Guest User
Double Room A
Stayed in May 2024
Family
3 review
3.5/5
Posted on Jul 1, 2024
The room has no windows and smells very heavy. Opening the door for ventilation is useless. The facilities in the room are old and even the bed feels dirty. You can stay in a better place with the same budget. I don't recommend it. I didn't have time to take pictures, so here are some photos of the airport
Original TextTranslated by Google
Response from Property: Thank you very much for your feedback. We will further optimize our services based on your feedback. We hope you can visit us again and wish you a happy life!
Guest User
Business Double Room
Stayed in Nov 2024
Family
1 review
3.5/5
Posted on Nov 4, 2024
Ctrip's service is very good. The hotel I booked before needed to be renovated. They communicated with me in time and changed it to Home Inn. Thank you very much! The beds at Nanmen Home Inn are very clean.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation and support, we will continue to work hard to provide better services.
Guest User
Single Room A
Stayed in Oct 2024
Solo travelers
17 review
4.7/5
Amazing
Posted on Nov 1, 2024
Extending my stay shows that I recognize this hotel and it can meet my basic requirements. The price is quite affordable.
Original TextTranslated by Google
Response from Property: Thank you for your continued stay and recognition. We will continue to work hard to provide services and affordable prices that meet your expectations.
Guest User
Business Double Room
Stayed in Oct 2024
Solo travelers
25 review
4.2/5
Very Good
Posted on Oct 26, 2024
The room ordered is small, but the structure is acceptable, making full use of the space and being simple. The front desk service attitude is good, enthusiastic and generous, and responsive to all requests. The security guards are also very enthusiastic. Give it a thumbs up!
Original TextTranslated by Google
Response from Property: Thank you for your review. We will continue to work hard to provide you with a better accommodation experience. Looking forward to serving you again.
Yanboqinhuai
Double Room A
Stayed in Apr 2024
Family
20 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The room is very clean and the location is good. The entrance to Metro Line 1 is right at the door. It is very close to Urumqi International Grand Bazaar Pedestrian Street, and it is very convenient to eat. There are also many Xinjiang specialty snacks around, such as baked buns, grilled lamb skewers, hand-pulled meat, grilled sacs, etc.
Original TextTranslated by Google
Response from Property: Xiaoru is very happy to receive your praise. Providing a comfortable, safe and reassuring accommodation environment is what Xiaoru should do. Xiaoru is waiting for you to visit often. We will always be with you~ Mua
Guest User
Double Room A
Stayed in Sep 2024
Business travelers
1 review
4.6/5
Great
Posted on Sep 25, 2024
The service attitude is very good and the sanitary environment is good. Good environment Facilities: Very complete
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our environment and services. Your satisfaction is our motivation. We look forward to your visit again and we will continue to provide you with a quality experience.
Tangjinyang
Guestroom (2 beds)
Stayed in Sep 2024
Couples
21 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Although the room is not big, the location is good, close to the subway station and nearby lively places. The lights in the room are super bright, the brightest I have ever stayed at Home Inn.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our environment and services. Your satisfaction is our motivation. We look forward to your visit again and we will continue to provide you with a quality experience.