Urumqi High Speed Railway Station Jingkai Wanda Atour Hotel

The room was very clean, breakfast service was great, and the invoice was processed quickly by Shumo. The air conditioning worked well, and Shumo provided excellent service.

The room is spacious and bright, the service is enthusiastic, the heating is sufficient, the hot water in the bathroom is of good temperature, the restaurant is clean and sanitary, and it is also quite large. The service is very good, and there are both southern and northern flavors. It is very close to the airport and high-speed rail station, and travel is convenient. Shopping is a few hundred meters away from Wanda, which is also very convenient. Free parking in the basement! Worth recommending!

The front desk Xiaobei is very friendly, the breakfast is delicious, and the bed is very soft

I've never lived in such an Atour before. 1. The hotel has made false advertising. It is marked as 25-28 square meters on Ctrip, but it is actually only 15 square meters. You can see that the TV is almost sticking to the face. 2. The late-night porridge and yukata listed on Ctrip are not provided. 3. The hotel TV screen projection cannot be used. 4. The hotel environment is chaotic, with several hotel front desks on the same floor, multiple hotel apartments sharing one building, confusing staff, and few elevators. 5. The most important thing is that the hotel started to hear the sound of renovation at 11 o'clock in the morning, and the impact drill was constantly hitting the wall. I contacted the hotel front desk and asked them to see what was going on, but there was no reply for 20 minutes. I called back and told them that they came to my floor and didn't hear any sound. I would like to ask if your hotel service staff have bad ears that they can't even hear the sound of the impact drill. This sound not only affects sleep, but also makes people uncomfortable staying in the room. 6. I told them to stop the renovation noise for a while because I still had an hour to check out. After contacting the hotel to no avail, I called Ctrip customer service, but they were also unable to resolve the issue. The noise continued until I checked out at one o'clock. 7. Don't tell me the solution you offered me. I wanted to check out at one o'clock, and you told me you could change my room at twelve o'clock. Why should I make such a fuss? I packed my things and moved upstairs. I am moving house instead of staying in a hotel. You can't even guarantee the most basic quietness in a hotel. I suggest you take it down immediately.

Good choice Facilities: Complete facilities Hygiene: Clean up in time Environment: Convenient and safe environment Service: Warm and thoughtful service Late-night porridge arrives: you can replenish it when you come back in the evening. All in all, it is a very good choice to choose here