Holiday Inn Express & Suites Utica
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Rooms and Guests
1 room, 2 adults, 0 children
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Holiday Inn Express & Suites Utica

Health Protected
23 Wells Ave, Utica, New York State 13502, United States
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A stay at Holiday Inn Express & Suites Utica, an IHG Hotel places you in the heart of Utica, within a 15-minute walk of Erie Canalway Trail and Utica Children's Museum. This hotel is 0.8 mi (1.2 km) from National Distance Running Hall of Fame and 0.9 mi (1.5 km) from North Utica Shopping Center.Show More
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hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 98 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskWi-Fi in Public AreasFreeSmoking AreaMeeting RoomBusiness CenterFax/Copying Service
All Amenities
Surroundings
Landmarks: Adirondack Bank Center at the Utica Memorial Auditorium
(1.1 km)
Landmarks: Stanley Center for The Arts
(1.6 km)
Landmarks: F T Proctor Park
(3.2 km)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Standard King Room
9

Standard King Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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Standard King Room With Communications Accessible Roll-in Shower
4

Standard King Room With Communications Accessible Roll-in Shower

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Doorbell/ Phone Alerts
Room Details
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King Suite
6

King Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Doorbell/ Phone Alerts
Room Details
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King Suite with Disability Access and Bathtub - Non Smoking
5

King Suite with Disability Access and Bathtub - Non Smoking

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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Queen Room - Disability Access with Bathtub - Non-Smoking
5

Queen Room - Disability Access with Bathtub - Non-Smoking

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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Queen Room with Two Queen Beds - Disability Access with Bathtub/Non-Smoking
5

Queen Room with Two Queen Beds - Disability Access with Bathtub/Non-Smoking

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Doorbell/ Phone Alerts
Room Details
Check Availability
Queen Room with Two Queen Beds - Disability Access/Non-Smoking
6

Queen Room with Two Queen Beds - Disability Access/Non-Smoking

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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Standard Room, 2 Queen Beds
6

Standard Room, 2 Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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Standard Room
2

Standard Room

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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2 Queen Bed Suite
5

2 Queen Bed Suite

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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Guest Reviews(98)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Anthony
March 23, 2023
I really like this hotel, and we stay here often because my son goes to MVCC in Utica. They do advertise a pool which was not available. They should say that in their description, however I did get a generous refund. The housekeeping staff could be better.
Jonathan
January 19, 2024
The sink in room 107 didn't function properly. The stopper was broken and water drained slowly, as if the drain was fixing to clog up. The breakfast staff was excellent.
Guest User
April 14, 2024
Not the best Holiday Inn I’ve stayed at. Room was clean and the beds were comfortable. Bathroom was very nice. Carpet was a little rough looking. Breakfast was good. Location was great as we were passing thru on 90 west. Just wished they offered more by in the way of vending and snacks. Front desk didn’t take cash for sundries.
Debra
December 29, 2023
Elevator wasn’t working properly, fitness area closed for renovations
Visa
December 15, 2023
It was wonderful, thank you
Daniel
November 20, 2023
Close to I90 Easy access, close to dining
Maureen
October 30, 2023
Everything was great except when we got to the hotel they ran my card and it wouldn’t work because the third party already took the money out. But the gentleman at the counter helped us out figured every thing out for us. I will stay again
Barbara
October 24, 2023
The check-in service was poor. When asked if I could 2 nights instead of just one it seemed to be a problem because it was booked through *******. That’s ok I found another nice place to stay. Also there was no tv channel guide in the room. When I went to the front desk to inquire about a channel list the clerk looked around couldn’t find anything and said sorry he didn’t know. There was no soap dish for the soap bar that was provided in the bathroom. Not a huge big deal but would have been a nice added touch. We I checked in I was told the breakfast buffet was from 7-9am. Was disappointed because I was leaving at 6:30am. When left the morning at 6:30am the buffet was all set up and people were eating. If I’d known I would have gone down sooner. The place was quiet and clean but lacked the customer service that should come along with a $200. A night stay.
peter
October 15, 2023
so far so good

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2012
  • Number of Rooms: 74
A stay at Holiday Inn Express & Suites Utica, an IHG Hotel places you in the heart of Utica, within a 15-minute walk of Erie Canalway Trail and Utica Children's Museum. This hotel is 0.8 mi (1.2 km) from National Distance Running Hall of Fame and 0.9 mi (1.5 km) from North Utica Shopping Center.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a fireplace in the lobby, gas grills, and complimentary use of a nearby fitness facility.

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Utica, an IHG Hotel. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Utica? This hotel has 336 square feet (31 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 75 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have hair dryers and toothbrushes and toothpaste.

Services & Amenities

Fitness Room
Meeting Room
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About This Property

Average Price FromBRL1082
Hotel Star Rating2