Holiday Inn Express & Suites Utica
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Holiday Inn Express & Suites Utica

Health Protected
23 Wells Ave, Utica, New York State 13502, United States
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A stay at Holiday Inn Express & Suites Utica, an IHG Hotel places you in the heart of Utica, within a 15-minute walk of Erie Canalway Trail and Utica Children's Museum. This hotel is 0.8 mi (1.2 km) from National Distance Running Hall of Fame and 0.9 mi (1.5 km) from North Utica Shopping Center.Show More
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hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 100 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskWi-Fi in Public AreasFreeSmoking AreaMeeting RoomBusiness CenterFax/Copying Service
All Amenities
Surroundings
Landmarks: Utica Marsh Wildlife Loop
(450m)
Landmarks: Utica Children's Museum
(640m)
Landmarks: Handshake.City
(650m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard King Room
9

Standard King Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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Standard King Room With Communications Accessible Roll-in Shower
4

Standard King Room With Communications Accessible Roll-in Shower

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Doorbell/ Phone Alerts
Room Details
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2 Queen Bed Suite
5

2 Queen Bed Suite

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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King Suite
6

King Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Doorbell/ Phone Alerts
Room Details
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King Suite with Disability Access and Bathtub - Non Smoking
5

King Suite with Disability Access and Bathtub - Non Smoking

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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Queen Room - Disability Access with Bathtub - Non-Smoking
5

Queen Room - Disability Access with Bathtub - Non-Smoking

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
Check Availability
Queen Room with Two Queen Beds - Disability Access with Bathtub/Non-Smoking
5

Queen Room with Two Queen Beds - Disability Access with Bathtub/Non-Smoking

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Doorbell/ Phone Alerts
Room Details
Check Availability
Queen Room with Two Queen Beds - Disability Access/Non-Smoking
6

Queen Room with Two Queen Beds - Disability Access/Non-Smoking

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
Check Availability
Standard Room, 2 Queen Beds
6

Standard Room, 2 Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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Standard Room
2

Standard Room

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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Guest Reviews(100)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Bryon
March 3, 2024
Property was great. Hotel clean. The guest during the stay were loud and terrible. Was well after 1am that it got quiet. Called front desk but nothing happened
Aaron
February 29, 2024
An excellent stay. Thank you.
Angela
February 26, 2024
neat clean dove products
Marlene
February 24, 2024
A boys hockey team was booked in the hotel, they used the “meeting room “ which was directly across from our room. There was constant noise parents kept bringing in and out plastic totes banging the walls chairs pizza parties etc… worst of it was the boys playing hockey outside our room tile floor plastic hockey sticks and put a dozen 12 year old boys together playing it’s very loud. This was at 7 am the front desk did nothing and we didn’t want to yell at the boys they were just enjoying themselves but we got no sleep! Late night and early morning. Why didn’t the hotel put one from the group in this room? The cleaning staff was horrible too so we left the room to try to get breakfast across the hall these boys and parents were eating machines not leaving anything for anyone else loading up all the milk bottles and yogurt in bags and piling up their plates so we were only gone 10 minutes tops and our room was done by cleaning staff, they made the bed changed dirty towels for clean nothing else, the coffee table had food grease on it they never wiped it down or vacuumed as there was visible confetti on the rug when we checked it. This wasn’t our first time staying here but it was our last the staff didn’t care!
Anthony
March 23, 2023
I really like this hotel, and we stay here often because my son goes to MVCC in Utica. They do advertise a pool which was not available. They should say that in their description, however I did get a generous refund. The housekeeping staff could be better.
Jonathan
January 19, 2024
The sink in room 107 didn't function properly. The stopper was broken and water drained slowly, as if the drain was fixing to clog up. The breakfast staff was excellent.
Guest User
April 14, 2024
Not the best Holiday Inn I’ve stayed at. Room was clean and the beds were comfortable. Bathroom was very nice. Carpet was a little rough looking. Breakfast was good. Location was great as we were passing thru on 90 west. Just wished they offered more by in the way of vending and snacks. Front desk didn’t take cash for sundries.
Debra
December 29, 2023
Elevator wasn’t working properly, fitness area closed for renovations
Visa
December 15, 2023
It was wonderful, thank you

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2012
  • Number of Rooms: 74
A stay at Holiday Inn Express & Suites Utica, an IHG Hotel places you in the heart of Utica, within a 15-minute walk of Erie Canalway Trail and Utica Children's Museum. This hotel is 0.8 mi (1.2 km) from National Distance Running Hall of Fame and 0.9 mi (1.5 km) from North Utica Shopping Center.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a fireplace in the lobby, gas grills, and complimentary use of a nearby fitness facility.

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Utica, an IHG Hotel. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Utica? This hotel has 336 square feet (31 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 75 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have hair dryers and toothbrushes and toothpaste.

Services & Amenities

Fitness Room
Meeting Room
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About This Property

Average Price FromEUR197
Hotel Star Rating2