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Holiday Inn Express & Suites Vacaville

Holiday Inn Express & Suites Vacaville

4.4/5104 Reviews
Gotcha! In an age where customer service and hospitality seems to be in rather short supply, nothing could be further from the truth when it comes to the front desk staff at the HIE&S in Vacaville. From the moment we walked in until we checked out, Gina, Caleb, & Wynette (sorry if I butchered the spelling) were outstandingly friendly, engaging, and accommodating. These folks could be contracted out to teach/coach at other hospitality businesses and they're a credit to the hotel and the brand. The room, breakfast, etc. were pretty much what you would expect from the chain but they do have a very nice patio area, just outside the indoor pool area, with fire tables to enjoy the evening happy hour refreshments and snacks. The place wasn't too busy when we were there, or people took their drinks and snacks to their rooms, so we felt like we had our own private space to enjoy the late afternoon/early evening. We had no particular plans to get anywhere (nowhere to go and all day to get there) and added an extra night to our stay in large part due to the friendliness of the staff. Have I said they were awesome?

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