Blanq Carmen Hotel

Stay away.. noise is a huge problem, no sleep here. Long tortures week of listening to traffic and endless sirens from the main road. Overpriced and no regard to customer complaints of noise. 😑 we asked to be moved but alas this was not possible. Health and safety issue. We returned home exhausted 😩. We bought ear plugs to try and sleep but still no rest. We had to pay up front on arrival but we had already paid for first night prior to arrival. A poor hotel. Don't be fooled by images of pool just a small jacuzzi but cold.. Stay away!!!!

We went to the rooftop bar for a drink. It's a great space just across the Turia gardens and near the Torres del Serrans. There are both tables and sofas, shaded and in the sun which is great as you can choose a spot as per your preference. The service was friendly. What was disappointing is that the cocktails were poorly mixed (especially as they were priced as in drinks in a cocktail bar). We ordered nachos which was also not great as it had cheap orange synthetic cheese and oxidised guacamole. It's something that would be okay in a dive bar I guess, but given the price, I would have expected a bit more of an effort. I would suggest if you went there to stick to beer/wine and olives as terrace is still nice and the service was fine.

We really loved this hotel, I was worried before we got there that it may be a bit too far from the old town, it wasn't. Bed was huge and very comfortable. The rooftop bar was superb, the room was spacious, staff were amazing, we would very happily stay here again. Valencia itself was a total revelation, if you're debating going to Valencia, just book it. It's amazing.

Be warned... it's a very noisy hotel! Indeed, as written in many reviews on this hotel: this hotel has a noise problem. It's an old hotel, at a busy street and there is an air circulation system installed in the inner courtyard of the hotel. The noise of this system resonates into the rooms of the inner courtyard. In addition, you hear other people speaking and walking in the next room, you hear people walking and talking in the staircase, there is noise on the streets (hotel is located at on one side at a busy road and on the other side at a restaurant). Be warned, it's noisy, the hotel has no isolation (windows, walls, floors) and is basically an old building with has been brushed up a bit (to try to make it look nice at first sight) but no money has been spent on isolation or quality finishing. I raised the noise of the air circulation system at the reception. During my first visit the lady at the reception pretended not to know what I was talking about. My second visit at the reception resulted in the following answer "we will do something about it" (so they were indeed familiar with the problem). My last visit to the reception resulted in checking out, requesting my money back and booking another hotel, as the noise was still there. Be warned... it's noisy! What I also found strange is that I had to sign the General Terms & Conditions of the hotel. Been to many hotels but never have signed any General Terms & Conditions at the reception. Update on the reaction of the hotel: Therefore, this review doesn't identify us, as you have not stayed at our establishment. My response: It does identify Blanq Carmen Hotel, it's the reason I left and booked an other hotel in Valencia. I would otherwise have stayed in your hotel no? I'm not the only one experiencing the noise in your hotel, many more write it in their review.