Best Hotels near Aboriginal Art Gallery, Vancouver

This time at Ctrip.com, this hotel first encountered the problem of Ctrip's promotion of Chinese services and found that there was no Chinese service at all. After communicating with Ctrip, it helped to provide a temporary solution. I did not expect that there was another unpleasant episode during the check-out at the hotel. After the check-in, the front desk did not take the initiative to give me an accommodation bill. To be honest, I did n’t remember to ask, or another guest found that his bill was wrong. It was there that I remembered that I should also take a look at my bill. As a result, there was an error in printing, and I charged 44.47 more for parking. I felt wrong even though my English was not good. They immediately took back the bill and tore it off. They recalculated and printed it out, and then came back. They only returned me 35 yuan and asked why it was not returned in full. Then the front desk tore the bill back again. Then recalculate and print it out correctly. I was very unhappy with their inattentive service. The end result was that they wrote this small note to me, and apologized and explained it. To be honest, I apologize for their apology. I really regret it. I booked this hotel on Ctrip. Ctrip introduced that there is Chinese service. In fact, they did not provide any Chinese service at all. The latter mistake led me to this so-called five-star Wedgewood leisure hotel with ancient European tradition Wedgewood Hotel feels very bad, this is the only regret in my Canadian trip [naughty]

This hotel is very well located — 3 minutes walk to the metro station that takes you straight to the airport, cross street from bus stops, walking distance to the water front Canada Place, and half a block to Starbucks, a nice grocery store with lots of food choices, and many restaurants. The front desk girl is very nice, and gave me an early check in when I arrived in the morning, which was super helpful. The room is small, but sufficient. This is the best deal in town. The only area for improvement is that I wish the faucet in the room is not the type that you need one hand to hold to keep it open, which makes it very difficult to even wash hands and face and brush teeth in the room, and there is only one bathroom and shower on each floor with quite a few guests.

Hotel location is super perfect which nearby the centre point of Vancouver, many restaurants surround hotel especially Korean food, and we stay in penthouse floor which can look at the north side of Vancouver and hills. By the way no special facilities and service here and some of furnitures in room are getting old and not plenty clean although they charge me cleaning fee before check-in

The room is very comfortable, and the Chinese grandfather at the front desk named Sandy is very nice.

The location is very good, the transportation is convenient, and the meal is convenient. If you have a day or two day tour with the group, walk 2 to 3 minutes from the meeting place. The hotel room is slightly smaller, but the setting is good, especially with a small balcony! Warm service, people are very NICE

The community environment and decoration are good, the facilities are new and clean, and fruits are provided. However, you need a car to travel, and the transportation is inconvenient. The room does not have a separate door lock. Those who want to experience the house can choose it. I went to play after getting off the plane. I didn't communicate much with the landlord. Since I only stayed for one night and left early the next morning, the landlord needed to collect a cleaning fee of 60 dollars that night, so I came before 10 pm to put my luggage and pay the cleaning fee, and then went out to visit the night market. The price for a single night is not cheap. If you have a chance, you should stay a little longer to experience it. The house is luxurious. Apart from the house, the landlord reminded me to change slippers and wipe the wheels of the suitcase when entering the door, and if the room is too small, the suitcase can be put in the hall for sorting, which is very Chinese-style. . . I can understand it, but it really makes people have to be cautious. The suitcase dare not touch the floor. I feel like I am here for a visit. In this regard, since the house is a homestay, either the cleaning fee should be included in the price, or it should be relaxed and cleaned after checking out. If you want to live more relaxed, you have to rent a white homestay.

(My name is anonymized to protect my identity for this review) This review was delayed due to an ongoing police investigation about our stay here in the Versante Hotel. My wife and I booked our stay at the Versante hotel, originally from Monday, August 29th until Saturday, August 3rd. We booked the penthouse suite on the 14th floor and loved it so much that we cancelled our reservations at the Fairmont hotel, just so we can extend our stay before we go to the airport for our family trip on the 6th. What we thought was going to be one of the most relaxing stays through our hotel experience quickly turned into a nightmare at the Versante hotel. It was a betrayal of trust from the Versante hotel staff and what Versante portrayed their company’s values to be. I would like to mention there were a few notable staff members that were exceptional and compassionate, and it’s a shame that this experience would reflect poorly on the hard working individuals who really tried to make our stay memorable. What had occurred in your hotel with the staff members that you hired to take care of your guests was unbelievably heartbreaking and I do not wish for anyone to go through what my wife and I had to witness.  On Tuesday, August 30th we booked for a hot stone massage at Spa Versante and confirmed our booking for a shuttle the next day at 3:45PM. Manager Yasin was the one who had confirmed our shuttle booking for the spa the next day at 3:45PM. On Wednesday, August 31st at 315PM we received a call from our hotel room (1404) from Nini, the front desk receptionist. Nini asked to confirm if we had booked a shuttle for 330PM. We then told her it was confirmed for 345PM. She said OK and we hung up. At 345PM my wife went downstairs to meet the shuttle that we had booked the day before for my wife’s spa appointment. There was no shuttle. My wife asked the Valet who was there and he asked her for her name and said it was not ticketed. He then took my wife to the receptionist who was working at the front, named Nini, and asked about the shuttle booking. My wife informed her about her appointment at the spa and shuttle booking, which should have made it obvious to Nini that the booking was for the Versante Spa further away. Nini then told her there was no shuttle that goes to the spa and it only goes to YVR. Ultimately, Nini said my wife wasn’t booked for a shuttle. When my wife told her we had received a phone call from her (at 315PM) to confirm our shuttle, Nini had denied making any calls to our room. Nini then told my wife there wasn’t a shuttle coming and pointed at the door and told her to walk. Nini did not provide any help or resolution, she had dismissed my wife’s needs as a guest and failed to provide her with adequate information for her confirmed bookings at Versante Spa. It was only two girls working, Nini and Monica at front desk. Upon speaking in person with Nini, my wife recognized her voice on the phone. She had denied ever calling my room to confir

The room is indeed very warm and very quiet, suitable for people who need a good sleep. The host can speak Chinese and English, so it can have an international atmosphere, suitable for people who want to experience it. The only suggestion is that there are some guidelines that can be better, such as the location of the entrance and how to use home equipment. Especially for some people who have just traveled abroad from China, they may not be familiar with the use. It is recommended that you can Instructions in Chinese and English are written next to some commonly used equipment.

My husband and I stayed one night at the Burnaby location in order to attend a dinner function nearby. We checked into our room and the heater was already on and set at 68 and seemed to be working OK. Shortly after we arrived in the room, a maintenance person knocked on the door to see how the heater was working. That should have clued us in as to what would happen next. A bit later, the unit started to spit out cooler air. I might add that the unit never cycled off and on as it should. I turned the unit up to around 72 to see if that would make a difference but no it did not. We contacted the front desk and within 5 minutes, maintenance came to check. We were told that the heater had to remain at 68, no higher or it wouldn’t work. I have never heard of such a thing. High temperature in Vancouver was mid 40's dipping into the 30's at night. By this time, it was 5:30 and we had to head out the door for the dinner event at 6PM. I wish we would have demanded a different room, because when we returned it was definitely cooler in the room. We were both tired and needed to leave the hotel early in the morning so we decided to “gut it out”. I looked for additional blankets and there were none. I wound up sleeping a total of 2 hours in my coat. This was not a comfortable experience.  I am generously giving this property 2 stars as the room itself was clean and the bedding was comfortable. The front desk clerk kindly gave us a 50% discount for our discomfort which was the best she could do, but when I contacted their HQ was offered a 50% discount off a future stay. Don't think I will take them up on that offer, but thanks anyway.

Paradox Hotel is one of the best hotels we have stayed at in a long time. We typically stay at Four Seasons, Fairmont’s, and other hotels similar to these types of hotels. Paradox had first class service starting at the valet (Marty), along with all individuals at the front counter. To top off our stay, we had Andrew from concierges that took great care of us, as he went above and beyond for my wife’s 40th birthday celebration. -I will be writing a person letter to Andrew, for all the amazing things he did to make our stay so memorable. It’s hard to put into words the results of our trip, as all of it was amazing, from the lounge (Megan/Morgan/Vanessa were all fantastic and were extremely friendly. To the Mansion nightclub, where everyone was fantastic and provided amazing service, as we decided to get table service for the birthday celebration. If anyone is contemplating staying at the Paradox, do not think twice about booking, you will not regret it. Also, amazing walking distance to so many amazing shops and restaurants. All-in-all, we will be back to see all the amazing people we met and we look forward to our next trip to the Paradox Hotel.