The service, as always, is above and beyond. The staff is what makes the Loden Hotel so special and why we would not stay anywhere else in Vancouver. Stanislov and the rest of the front desk are warm, professional and so fun to interact with. They take great pride in making sure their guests are happy. We’ve stayed here numerous times in the past two years and love each visit. The rooms are spacious, clean and extremely comfortable. Although the bathrooms are starting to show some wear and tear, it still feels like a luxury experience with the Dyson hair blower, Nespresso machines and turn down service. We travel frequently and love to stay in smaller, boutique hotels. The Loden Hotel gives that European charm we appreciate and only two hours from our hometown of Seattle. We look forward to returning again soon!