YAMASHITA HARUHIKO
January 12, 2024
Two problems occurred when using this hotel (for 3 nights).
The first was that when I checked in, I was assigned to a hotel next door (Nice View Guesthouse) that was run by the same company for no reason. The room was on the 1st floor, so there were no problems with the facilities or the size, but there was no soundproofing at all, and I could hear birds, dogs and cats, and people's voices from early in the morning, making it difficult to get a good night's sleep. Also, although there was a window, it was on the reception side, and if you didn't close the curtains, other people could see inside, so you couldn't open the curtains, and even if you did open them, you couldn't see outside, making the room feel closed in. .
The next day, I filed a complaint and was exchanged for a room on the second floor of the original hotel. When I checked in on the first day, a white couple also checked in, but they were not assigned to the hotel next door, so I don't think the hotel was fully booked. It seems that they are discriminating against single customers, Asians (Japanese people who do not complain), or customers with low rates. If you absolutely must be assigned to a different hotel, it is normal to upgrade.
The second thing is to arrange a bus to Vientiane on the final day. In the morning of the previous day, I asked the person at the reception to reserve the bus for this time since I would pay later, and in the evening I paid the fare, although it was a different person. However, the bus was not reserved on that day. In the end, I was put on the next bus and was delayed for more than two hours. Luckily, it wasn't a flight connection, so it wasn't a fatal problem, but even if someone says sorry with a smile, I can't help but smile.
In Laos, reservations, arrangements, and promises for cheap accommodation are quite unreliable, so be sure to check with multiple people multiple times.
If these two problems had not happened, it would have been a comfortable stay.
Original TextTranslation provided by Google