Maxi Park Hotel & Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Velingrad

Maxi Park Hotel & Spa

Health Protected
#3 of Premium Hotels in Velingrad
30 Nikolay Hrelkov Str, Velingrad, Pazardzhik 4600, Bulgaria
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When you stay at Maxi Park Hotel & Spa in Velingrad, you'll be in a national park, within a 5-minute drive of Kleptuza and Velingrad Museum of History. This luxury hotel is 11.5 mi (18.4 km) from Tsepina Fortress and 13.3 mi (21.4 km) from Lake Batak.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 20 Reviews
Amenities
Sunbathing AreaIndoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBar
All Amenities
Surroundings
Landmarks: Krŭst
(290m)
Landmarks: Park Nicolai Ghiaurov
(600m)
Landmarks: Velingrad Fountain
(730m)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Junior Suite
4

Junior Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Doorbell/ Phone Alerts
Room Details
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Deluxe Studio
5

Deluxe Studio

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Doorbell/ Phone Alerts
Room Details
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Premium Studio
6

Premium Studio

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Doorbell/ Phone Alerts
Room Details
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Guest Reviews(20)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Reha
November 27, 2023
Not a lot of positive to say about this hotel. Check in was delayed more than 1 hour and was total disaster. The hotel feels old and worn. When we get the rooms there was no towels or bathrobe. There's no chance to 5 stars, i would say 2 stars maximum. Realy dont recommend this hotel at all
Guest User
December 31, 2023
Old and dirty - this hotel has nothing to do with 5 Stars. The whole furniture and carpets are old and very dirty. The indoor pools are peeling off. The fitness center is basically not functionining (treadmill and cross trainer) and water is dripping from the ceiling. We had booked the highest category room in the hotel and had to change 3 rooms due to poor quality. In the first one the bath tub was peeling off and black and moldy; in the second one the air conditioning was as loud as a helicopter and not working and in the 3rd one there were blood stains on the bedding. This is when we gave up and cancelled the booking. While helping us move in between rooms the bellboy was moaning and complaining that we shall decide on a room and not make him work more while the cleaning lady was pissed when I asked her to change the missing light bulbs in the second room and slapped the door at us. Only the receptionist was nice but helpless, the customer relationship manager not managing cusotmer relationships and the hotel manager not existent which is probably why this place is falling apart. Stay away!
Guest User
September 20, 2023
Das Hotel entspricht nicht meine 5 Sterne Erwartungen, weil es sehr dreckig ist und einen schlechten Service hat. Alle Teppiche im Haus inkl. Zimmern und Fahrstühle sind sehr dreckig und stinken extremst! In einem Spa Hotel sollte nirgendwo Teppiche geben aufgrund des Wassers (ähnlich wie Strandhotels.) Die Einrichtung ist basic gehalten, ziemlich "Antike"! Das Hotel könnte eine Erfrischung bzw. Renovierung sehr gut ertragen. Dringende Empfehlung, dass die Kopfkissen gewechselt werden bzw. Härtere in dem Schrank zum austauschen bereit liegen. In den Zimmern kann man TV nur aus dem Bad heraus schauen, denn es ist ziemlich doof platziert - man kann weder vom Sofa noch vom Bett TV schauen. Bitte die schönen Pflanzen auf den Terrassen mal gießen. Innerhalb von drei Tagen keine einzige Reinigungskraft nirgendwo gesehen weder im spa Bereich noch im Flur. Da die Zimmer mich nicht beeindruckt hat, hoffte ich auf das Spa Bereich ... allerdings dort wars auch eine reine Enttäuschung!!! Die Fotos im Internet die man für das Hotel sieht stimmen nicht überein! Spa Bereich wurde gefühlt seit Monaten nicht gereinigt. Die Fugen zwischen die Fliesen sind dreckig, alle pools und Duschen sollten dringend gereinigt werden. Drei Tagen lang waren mehrere Wannen im Spa Bereich geschlossen aufgrund "Reinigung" .. es war niemand zu sehen aber Ok. Die Mischbatterien im Spa Bereich sind defekt. Der Ruhe Raum, wo die Saunabereich ist, sieht eher nach ******* aus mit der Einrichtung, man kann da eher sitzen als sich hinlegen. Die Massagen sind Ok allerdings bisschen überteuert. Das Restaurant - Service sehr unfreundlich!!! Das Frühstück, was bis zum 10:30 Uhr gehen soll, wird schon um 10 Uhr langsam abgeräumt und wenn man da noch frühstücken will, wird man extremst gehetzt! Die Auswahl ist sehr gering- nie im Leben Frühstück für 5 Sterne!!! Maximal 3 vllt. Im Foyer sieht man dich mit drei Koffern und anstatt sofort eine Hilfe zu kriegen, bekommst du die frage gestellt, ob du evtl. Hilfe wünschst. Service generell im hotel nicht für 5 Sterne geeignet
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meslivresl
July 20, 2021
Un peu éloigné du centre ville, vue magnifique. Personnel pour certains très accueillant et dynamique, pour d autres, encore à l'ère soviétique... Piscine agréable comme le spa ! Petit dej ultra copieux,chambre spacieuse, parking gardé : super
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Guest User
February 17, 2023
We stayed 3 nights in the hotel. Overall it was a very pleasant stay. The staff are very courteous and friendly. The food was quite good at breakfast and dinner, although a few improvements could be made. The spa was really good. I booked a couple of treatments and really enjoyed both of them. The hammam experience was better than I have had elsewhere. The therapist for both my treatments was called Bilyana and she was great! Extremely friendly and pleasant but still very professional. I would highly recommend her if you are considering having a treatment in the hotel. The only downside was that some guy (probably a staff member) was talking on the phone really loud outside the treatment room without any consideration that the serenity my therapists was creating was completely ruined by his loud and lengthy conversation. Things that could be improved: In the early mornings the cleaners were hoovering and making a lot of noise in the neighbouring rooms which meant that we couldn't sleep in - which was one of the things we were hoping to enjoy. - The carpets in section C, including in our bedroom, looked really old and dirty. - The telephone in our room did not work which meant we had to walk 3 floors down to reception if we wanted to ask something. - The TV was positioned in such a way that it could not be watched from the sofa or the bed. You could literally have to stand up in front of the TV if you wanted to watch something. - At breakfast time the fresh orange juice station was quite messy. It could help if a staff member squeezed the orange juice for the guests. Also there was pancakes only on 1 of the 3 days we were there. It would have been nice if there were pancakes every day and perhaps waffles. The worst part of the breakfast was the coffee! It was really bad and came only with added sugar. It really did not reflect well on such a nice hotel to serve such poor coffee. Really need new coffee machines and decent coffee.
Guest User
February 27, 2023
Our stay was during the week. Reasonable prices for the quality offered. The spa center is unique, spacious, with plenty of opportunity for recovery and relaxation. Quiet, calm, warm. Very comfortable mattresses and pillows in the huge rooms. Good food. We would visit again. weekays, reasonable prices,
Verified traveler
February 14, 2022
The spa area was ok, as well as the treatments, however the treatments were all shorter than stated. The main issue was that not too many of the staff spoke English, which would be expected at a 5 star hotel. Those who did though were friendly. Also the hairdryer in the room got overheated every minute which isn’t optimal for a spa hotel, however the staff did send a new hairdryer to the room which was working sufficiently when asked about this.
Ivanka
August 13, 2022
Fantastic nature and mineral swimming pool, terrible elevator and not working AC, suffer every night
Anna
June 18, 2021
Very well maintained hotel. Beautiful furniture all around the hotel. Great spa facilities. Staff were friendly and helpful. Fresh mountain air and a nice hike to the city. Will definitely stay there again!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 113
When you stay at Maxi Park Hotel & Spa in Velingrad, you'll be in a national park, within a 5-minute drive of Kleptuza and Velingrad Museum of History. This luxury hotel is 11.5 mi (18.4 km) from Tsepina Fortress and 13.3 mi (21.4 km) from Lake Batak.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and free babysitting.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Velingrad? This hotel has 1615 square feet (150 square meters) of space consisting of a conference center and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 113 individually furnished guestrooms, featuring minibars and espresso makers. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and hair dryers.

Services & Amenities

Indoor Swimming Pool
Spa
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Average Price FromCAD266
Hotel Star Rating5