Hotel San Samuele

This is not a Hotel, this is a hoStel. The facilities were incompatible for a family with a baby. There was no one to give information or do the check-in. The phone was incorrect on *******. We took a long and valuable time trying to contact someone. We had to book another property (a real hotel) on the last minute. We asked for the cancellation of the hoStel booking and to be refunded. However, the person we could contact on the phone just ignored us. We lost a lot of money time. This was not cheap. I want my money back!

Disappointing stay. There is no AC which in the summer is unmanageable. There is fans but with three of us in the room they barely touched the surface. The real issue for us was the shower. The water pressure was non-existent unless the temperature was freezing cold. We couldn’t wash our hair for 3 days due to this. We did mention this to the hotel and were told this would be because too many people were showering at once when there was only one boiler however the issue persisted for the whole 3 days. The room was clean and hotel is in a good location but can’t say many more positives than that.

We got a 2 twin bedroom apt. w/ 1 bath. It was beautiful. Had some cracks here and there but that is to be expected since the island is mud and shifts. Beds comfortable, hot water to last 4 ladies. Kitchen equipped. There is a waterbus transport stop down the walkway so it makes it conveniant to get around by public boat transport. Resteraunts and stores close by. Safe area as well. FYI Any hotel you check into in Italy needs your passport info asap. If they dont document you are in the country they can shut down the hotel for 15 days.

The worst hotel experience I've ever had. Went in July in peak heat. There is no AC in the room, just a small and pretty weak fan. The pictures on wherever you are booking do not match what you get. This room looked like it was from a 3rd world country. Mosquitoes smashed into the wall, no decoration whatsoever. Basic wooden chair and table. Really really bad. The room was expensive for what you get too. I think we paid over 100$ per night. The heat at night was brutal and a swarm of mosquitoes had free entry into our room because there is only a curtain on the window. No screen. So it was absolutely miserable. Worst I've ever had. The host, an Indian man was pretty rude, and not friendly at all. The next day there was a lady at the front desk who was much better. We ended up leaving a day early booking a hotel down the street for 250$/night. Let me tell you the difference was night and day. It was ridiculous how much we were scammed at hotel San Samuele. Never stay here.

Upsides are decent location and pleasant staff. The cleaning team are good. Wi-Fi is ok but temperamental. Downsides: no breakfast or areas to sort stuff out yourself. We need decaf tea and coffee so provisions were a non starter. I’m unconvinced by the communal fridge too. There was no wardrobe only 2 large wooden hooks, no balcony it’s just a windowsill, bathroom (which we asked for based on other reviews) tiny and in desperate need of a refurb. No air conditioning (a large fan instead). No safe, tho there was supposed to be one. Also amenities list a seating area (erm the two single beds) and sofa (ditto two beds pushed together). Only two working plug sockets so tricky charging your gear. It’s essentially a ‘taking in turns room’ ie only one of you can do anything at one time as there just isn’t sufficient space - the photos on the sites are best described as artful some may say deceitful. Other reviewers have said it depends what room you’re in - so add room 2 to avoid if having read this you still decide to come here. In other words, for ‘authentic’ read rough. We’re lucky to have been to Venice a fair few times and like to stay in different areas to experience the city. This is a very poor hotel at high prices.

Hotel San Samuele is a traditional Venetian townhouse with a selection of spotlessly clean rooms, some with shared and some with private bathrooms. My partner and I stayed in a small room with a private bathroom. The bed was very comfortable and the shower worked well. A fan was provided which was a welcome addition and the WiFi was excellent at all times. The location is relatively quiet but very close to St Marks Square and all the other key attractions are an easy walking distance. I would definitely return to San Samuele if we return to Venice.

Lovely, well-placed Venetian apar**ent that is great as a base for all the sights of Venice. Be aware that it is not a hotel as such and there is no reception or other hotel facilities. It is in essence self catering but as a single dad worked well as a two bed apar**ent with my daughter.

Very nice place, very clean and well looked after. You can tell that the owner takes care of it very well. The owner is a wonderful lady she helped me with directions and we talked about her collection of vintage furniture which she chose to decorate her hotel with. Would stay again.