We had a wonderful time here. The location isn't far from the Rialto water bus, which worked well for us traveling by train. The view from the room was stunning. Staff were all so incredibly nice. We had a few problems, but everyone was always so courteous. The air has to be turned on by them as they flip a breaker and you don't get air unless it's properly warm. This is frustrating, but seems to be a European thing. We've seen this in many countries. The breakfast was the best buffet we've had in Europe. So many tasty options and delicous coffee. When we had to leave early to catch our train, they even made us each a to go back of snacks. That little extra mile. The location is great. You're close to restaurants & markets. St Mark's Basilica, Doge Palace, & St Mark's Square are a quick walk from the hotel, which is nice.