Hotels Near Island cruise in Ventura

The rooms look exactly like the internet pictures; very clean and newly updated. Don't let the outside of the building fool you , the price is unbeatable and the room was perfect. Suggestions: rooms need coffee pots, darkening shades for front windows. Property is a five minute drive to the beach and 8 blks from historic downtown Ventura.

Anybody that reads my hundred plus review will notice I'm very fair and seldom complain But in this case travelers must be warned . The attendants at this once lovely hotel admit they rarely if ever pick up the phone to take reservation then when the call defaults to third party site they have no intention of honoring any arrangement .We were promised and charged in advance for king suite yet when we arrived were told we had ordered a standard room with two queen beds .Being a reasonable person I pointed out that we had been charged for suite and were taking a lesser room we expected a lower rate , at this point the attendant for no reason said I called her ***** and she was calling the cops . WTH I said then she stated ” well you were about to call me a ***** so take the room or leave it and fight the discount out with the third party site .I asked to see the room and she said nope ! in her words I could wait for the manager but most likely they would rent the room before she got in .I asked if I could tenths room on a nightly basis she said nope I could fight that out with Expedia .i asked if I could get a quote for the room to show to Expedia again the answer was nope . When finally did see the manager she was as aggressive as the attendant .Rather than hello she greeted me with ” oh your the guy trying to cause trouble ” She did finally admit I was over paying by 250 dollars a night for the room but would give me no paper work to prove it . Potential customers should also be warned this is a three story hotel with no elevators the main restaurant which is temporarily closed has been fenced off eye sore for over 2 years and the free breakfast is served on the farthest end of the property and in my opinion not worth the walk .I won't say the property is in poor condition as the gardens and rooms are not horrible . The attitude of the staff is appalling and I see?from other reviews my experience isn't uncommon so beware if you don't get a reservation directly from the hotel run from this place they seem to take special pleasure in ripping travelers off .

The hotel should be an old hotel, and the facilities look quite old; the location is good and parking is free. The disadvantage is that the breakfast is too simple and not fresh. In the United States, this type of room is generally equipped with a microwave oven, but they do not have a microwave oven. It is very inconvenient for late guests to heat up a quick meal.

Very good hotel, clean, very new, this price is already available! There is no breakfast in the hotel. There is Starbucks on the first floor. The parking lot is free. It is only down from 101. It is more than 10 minutes drive from Outlets. It is a very good transfer station!

This hotel has a great history and the staff are fantastic human beings. Very peaceful and extremely nice folks. I have frequented this hotel for over 25 years. The management, the breakfast folks are wonderful. I enjoy the rest and relaxation and more importantly the air is the best at this location.

I am so disappointed in the Hiltons for allowing all the rooms to have pets. I don't care how clean the animal is and that you take a deposit. Animals leave hair and smells. Our room smelled a little when we first came in but smelt like cleaning chemicals. My husband went to bed right away and sat around for a while and I started sneezing. Then i thought a smelled pee. I went to bed. I woke up all night smelling pee and dog. then I got up to go to the bathroom and the carpet was wet. I guess they had just cleaned the floors and tried to get the smell out. It didn't work. It was disgusting. I woke up with a horrible headache, They did give us another room the next day that didn't smell like animals. Come on Hilton you need to designate certain rooms for animals.

About 7-8 minutes drive from outlets, you must drive yourself. The hotel is an apartment style with a living room and a large room to cook by yourself. Breakfast is served, regular American breakfast.

Typical HIE, nothing great. First when checking in, my profile which specifically asks for a room located near the elevator (and even though I'm a Spire Elite) the front desk clerk never acknowledged my status and proceeded to give me the furthest room from the elevator which was quite far away at the other end of the building. I think he was traumatized by Covid-19 as he was totally PPE'd up including ridiculous looking snorkeling goggles. The room was decent but many electrical outlets didn't work and overall the room was quite dark unless you went around a found all the ”mood” lighting space around the room. The bathroom has the most pathetic water spout in the sink, the kind you get in the airports that supposed work when you put your hands underneath. It didn't work well and came out in FULL force that you couldn't adjust. So if you want to brush your teen, you have to wave your hand underneath the spout, hope it ”senses” the movement and then the water blasts out and maybe it will get warm before it shuts off. It's the most poorly designed faucet I have ever used, one absolutely nobody would have in their home and most certainly should not be in the hotel. Pathetic.