Hotels Near Civic Memorial Park in Vernon

Aircon not good and premise needs good cleaning

We stayed here twice in the month of July. Pet friendly rooms with separate bedroom for under$200. The pool was clean and there is a seating area next to a creek that you would never know you were right downtown. Staff were friendly and accommodating.

I was a little disappointed that my IHG platinum status didn’t get me any recognition here, no room upgrade or acknowledgment from the staff. The room was small but functional and they used the excuse of COVID to avoid cleaning the room (a particular annoyance to me as they don’t reduce the price to compensate). Breakfast on day one was good, plenty to eat. Day 2 we turned up ten minutes before the end and everything was done already. When asking the waitress she was not fussed and simply said “finished” and walked off!!! It took going to reception and them chatting to the manager to get anything; so was grateful for their support. The waitress then had a go at me for telling reception!!! I’m not her mate but a paying customer a fact that appeared to have escaped her!! Also on checking into a family room we didn’t have enough towels! Also no water in the fridge, I’m told this is peculiar to Canadian Holiday Inn!! In summary it was an OK stay. Just OK. I use IHG and Holiday Inn a lot, so I was disappointed all in all. So it was o

Two 1.5-sized beds can satisfy a family of 4. There is a small indoor swimming pool. I played in it for a while. The water temperature was warm, but the sauna didn't work, so I went back to the room to wash up. It is surrounded by shopping malls and restaurants, which is very convenient. There is no breakfast in the hotel itself, but there is a Western restaurant on the first floor. As a transit hotel from Banff on the way back to Vancouver, it provided a good rest.

Would not go back again. If you do, do not get the eco room with the stove. It does not work and the stove top is rusted with broken knobs. Dirty counter and common touch areas were greasy, with inappropriately sized pot lids. AC would turn on and off at 1 minute intervals and would make really loud noises. Couch was not cleaned and had evidence of pet hair and dirt and crumbs on it. I would have booked another location if other places were not fully booked. Can’t really comment on the service too much but check in and out was smooth. Breakfast was decently solid, with hard boiled eggs muffin waffles sausage and hash browns.

Our 11-person chartered car traveled from Vancouver to Banff for a week-long tour. On the first day, we spent the night at Vernon. We booked 5 twin rooms at Marriott Hotel on Ctrip. During the summer vacation, the price of 800 yuan was very high.

The hotel is very new, the room is clean, the bed is big, there is no kettle, slippers, toothbrush and toothpaste. There is a microwave and a coffee machine. It is also convenient to eat and drink around. There is a big supermarket opposite the hotel, and eating is within 5 minutes by car.

We called to request early check in since we were ahead of schedule and front desk said we could check in at 130. Upon arrival she stated it still wasn’t done but she’d switch it around and give us the “emergency room” instead as ours wasn’t ready, which was so appreciated. We entered the room and there was finger prints and sticky mess on the microwave and fridge door, the bottom drawer of the oven was hanging and there was left over garbage in the garbage bag in the kitchen. The coffee table opens and my daughter found someone’s travel neck pillow and a Gatorade label left behind. I called and asked someone to come and reclean the room and they said housekeeping was gone for the day but they’d be by in the morning. The next day she dropped a toy behind the couch so I pulled it out and the amount of dust, dirt, a loonie and someone’s ear plugs confirmed no one had cleaned under there in many of stays. We checked out shortly after that as I was quite grossed out, the lady at the front was unfriendly and didn’t smile once and I decided it wasn’t worth my while to even complain. I did laugh at the sign at the front desk which speaks to their “top to bottom sanitization with the same products used in health care facilities” to prevent spread of the virus. This room was hardly even cleaned, let alone sanitized. The hot tub was broken, there was only one pool towel for the 10 people that were out there. The freezer wasn’t cold. We were provided 2 towels for a family staying in a suite. The only highlight was that it was Vernon rib fest and we got a delicious rib dinner lol. Wouldn’t stay here again.

The gentleman who checked us in was wonderful; he answered all my questions and gave excellent advice on walking trails in the area. I had to ask him to trust that I would have an item returned after I checked out and he accepted on faith and without asking for any kind of deposit or other assurance that the item would be returned. I love that there are people in the world who take others at their word. It seems to be a rare attribute these days. Thanks for making my day!