This our second time staying here (first time was March 2023). Location is ideal - beautiful beach, access to restaurants and shops, comfy beds. Room was ready early which was a plus.
However, the room was disappointing. The toilet did not work well. It did not flush easily and the tank did not refill. We told the front desk immediately, but it was not repaired during our two night stay.
There was no housekeeping service provided to our room during our stay.
And there was no hot water. We reported it immediately. The front desk told us that the water would only be warm until the boiler could be repaired. It was not repaired during our stay and the water was not warm!
No refund or accommodation was offered.