Hôtel du Jeu de Paume Versailles

Hôtel du Jeu de Paume Versailles Reviews

Hôtel du Jeu de Paume Versailles

5 bis Rue de Fontenay, Versailles, 78000, FranceView Hotel Details
Hôtel du Jeu de Paume Versailles
Hôtel du Jeu de Paume VersaillesHôtel du Jeu de Paume VersaillesHôtel du Jeu de Paume Versailles
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Hôtel du Jeu de Paume Versailles Guest Reviews

4.2/5
Very Good
51 review
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(51)
Positive reviews(19)
Reviews with photos/video(2)
Negative reviews(4)
Guest User
Double Room
Stayed in Aug 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Aug 15, 2024
Very close to the Palace, about seven minutes on foot. A few restaurants around the corner.
Anonymous User
Double Room
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jan 2, 2023
Very good hotel in down. location and service are both nice. We felt living in our home.
Corinne
Double Room
Stayed in Jun 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Tres belles prestations ! Bon accueil , personnel très sympathique ! L hotel est très bien situé, les chambres sont spacieuses et la deco est sympa. La salle de bain est très fonctionnelle. Vraiment très bonne adresse !
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Fernando
Double Room
Stayed in Aug 2024
Couples
6 review
4.7/5
Amazing
Posted on Aug 11, 2024
Super accueil. Petit hôtel très bien placé, à quelques pas du château.
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Erwann
Family Room
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 10, 2024
Accueil chaleureux, emplacement idéal, chambre agréable et secteur calme.
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shaoxter
Stayed in Oct 2023
Family
1.0/5
Posted on Oct 29, 2023
Hotel looked nice from the outside and location is perfect for visiting Versailles. However that was my only experience of the hotel as they did not honour my booking (presumably they found someone else who booked at a higher rate) and attempted to move us to the much inferior sister hotel across the street. What made it worse is that they attempted to blame me/the travel agent as if I had made some error in the booking even though it was all paid for in advance. They made it seem they were doing me a favour in giving me a room at the stuffy 2* place next door without refunding any portion of the stay I had paid for. Dishonest place, did not expect this kind of behaviour in a supposed first world country.
Furiousgeorgina
Stayed in Sep 2023
Couples
4.0/5
Very Good
Posted on Sep 5, 2023
Spent one night here last weekend, the hotel is about 10 minutes walk from the Versailles Rive Gauche train station. We arrived earlier than the 3pm check in time, but were able to leave our luggage whilst we went for lunch which was handy. We were in room 41 on the second floor - the room was nicely decorated and a reasonable size, with a large and comfy bed and free tea and coffee making facilities. In the lobby there were also some pastries we could help ourselves to which was a thoughtful touch. There was no air con in the room, but there were 2 large fans and we could open the window which helped a bit as it was hot during our visit. On the next street (Rue de Satory) there was a good choice of restaurants and a couple of bars. We stayed on a Sunday night which meant some places were closed, but we had no problem getting a meal and a few drinks.
Response from Property: Hello, Thank you for taking the time to write up such an efficient feedback. We are delighted that your stay went nicely and hope we'll have the pleasure of welcoming you again. Kind regards, Camilla.
Guest User
Stayed in Jan 2023
Couples
2.0/5
Posted on Jan 31, 2023
Visit was a stop en route from Italy to Cherbourg. Needing rest and food. The hotel advertised and booked on Bookings.com. It stated that there was parking which ended up being on street approximately 500M away. Breakfast was €13ish which we decided to look at before we agreed to in the end we declined as we deemed it to be bad value. WiFi didn’t work in our allotted room 53. Photos of the room were taken by a professional photographer to achieve the required view. The TV, after being turned off, continually turned itself back on every 2 minutes all night. The roof was quite low and a danger to tall heads. The room would be very suitable for children, they’d see it as an adventure, but questionable for adults especially at full rate WiFi issue was raised with reception on check out. Also city tax was paid in cash but change was an issue as reception didn’t have an adequate float. Reception on Saturday night when we arrived at 21.00ish was off site. So not really a fully functioning hotel per say The room is overlooked by other rooms as there are no curtains on the velux roof windows.
6/10
louise b
Stayed in Apr 2023
Travel with friends
5.0/5
Outstanding
Posted on Apr 6, 2023
Charming hotel less than 5 min walk to the main entrance of the Chateau de Versailles. Looks old on the web site but it’s actually brand new inside. Comfy bed with lovely comforter, modern water saving bathroom with warming towel rack, great staff. Breakfast was pricy (13 euros) but a good variety of foods: hard boiled eggs, cold cuts, cheese, fruit, yogurt, croissants and other vienoisseries, toast, cereal, juice, coffee. Breakfast is served in a yurt! Hotel is so close to the palace, you can’t imagine. And not far from the train station too! If I’m ever lucky enough to return to Versailles I will definitely stay here
Response from Property: Hello, What a pleasure it is to read your comment. Thank you so much for taking the time to write it up. We are delighted we made your stay wonderful and hope to have the pleasure of welcoming you again in a near future ! Kind regards, Camilla.
Guest User
Stayed in Feb 2023
Couples
5.0/5
Outstanding
Posted on Feb 9, 2023
We stayed 5 nights here and loved every minute. Only a short walk to the best ice cream in Paris, Notre Dame, The Marais, what more could you ask for. The staff was friendly and extremely helpful. The room was small but comfortable.
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
This is a great find. The hotel is down a quiet partly pedestrianised street and very well appointed. Our double room was spacious and had one of the best beds ever. The staff are excellent and very helpful.
Guest User
Stayed in Jan 2023
Other
3.0/5
Posted on Jan 31, 2023
Strange hotel. It has no reception and the door always feels like it is closed, when you push the large solid front door , there is an office which is manned occasionally. If you want help, you ring the bell outside. I found some of the staff very odd.. That said , the rooms are excellent and very clean, It is in a good location close to the palace ( left) in the St. Louis district though haven gotten to know Versailles, I prefer the other side (right) where the shops and general atmosphere , I think are better, Versailles is a fab place to visit and this hotel isn’t bad if you want a good location and a very good room. A very basic breakfast is available but that’s it in terms of facilities and the odd smug staff member.
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
This was the best stay ever! Not only did the staff go above and beyond my expectations, Justine was the best! She put together an itinerary for us and booked reservations for us! Everything here was clean, and wonderful! The room was decent sized too. The location is fabulous, 5 minute walk to the palace. I will absolutely stay here again! The only downside would be they don't have air conditioning. It was not a problem for me as we stayed in May and could open the windows. It was not really hot.
Guest User
Stayed in Jan 2023
Other
1.0/5
Posted on Jan 31, 2023
Absolutly unreliable. Dont go to this hotel, they cancelled our reservation done in 2 months in advance of our stay with the pretext they have a bigger groupe and the answer was that they didn’t have any place for us. I repeat, they cancelled the reservation for Eastern time just only some days before our arrival to Versailles for Eastern (the most turistical time of the year). They pretend to send us to a small ugly hotel of 2 stars for the same rate. Be careful if you reserve here, you can find out the day before your arrival they cancelled your room if they need the money of another big group. They don’t care if that is absolutely illegal or done just before your arrival. Incredible.
Guest User
Stayed in Jan 2022
Other
0.0/5
Posted on Jan 19, 2022
(Photos only)