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April 21, 2024
Check in was quick and efficient, was not greeted as a Rewards member. Door keys needed to be re-programmed twice in 2 night stay. Decor dated with worn stained areas of carpeting and I covered the chair in our room with a personal blanket. Restaurant, bar and pool advertised as an amenity were not available as advertised(all of which were one of the reasons for choosing this site). No exterior seating/lounging area accept the unkempt abandoned outdoor seating area of the restaurant. Breakfast was tasty and foods at proper serving temp. Coffee and tea available in the lobby 24/7. Beds and pillows and linens were in good condition and white. Overpriced for quality of the property and expectations of an IHG resort property. Stay and appreciate the clean rooms, bath and bedding.