This is a perfectly acceptable hotel that just happens to be in a terrible location. The area is not unsafe, just rather nondescript and somewhat remote. The look of the lobby is not very promising, with all the video screens making it look more like a bus station than a hotel. The hallways leading to the rooms are bland and poorly-lit. On the bright side, the rooms themselves are perfectly fine. There are quite spacious, with high ceilings and big windows. They are perfectly quiet and comfortable. The bathrooms are large and well -equipped. The breakfast was not particularly elaborate, but completely acceptable. The location is really the only downside, but it is a major one. It is too remote to walk anywhere. The closest station is for the Tram. Although I have used public transportation in many cities, I did find Vienna's system to be more difficult to decipher than most. I did manage to get downtown and back, but not without difficulty. I was on a group tour, and did not choose this hotel myself. Should I return to Vienna, I would prefer to stay in a more central location.