This is my 5th visit to this hotel. I usually had a very pleasant stay here but this time since the check in I feel I’m treated very poorly and it’s nothing like I remember. I’m a Silver Accord member so I usually get a welcome drink voucher at any Accor I stay and that was the case in this hotel last time too. I didn’t get one, I think the guy at the reception doesn’t even know what that means. He’s cold not smiling, whenever I enter to the hotel not responding as well. I remember the previous times here the staff were extremely polite and warm and helpful. Second thing, last time and that was in October, I had an espresso machine in the room I stayed. This time same type of room there’s nothing. Basically just a bathroom. Overall the hotel is clean and location is great, I’m just disappointed this happened to one of my favorite hotels and I’ll have to rethink in future staying here. I got 3 more nights in this oddness.