Apartment Diefenbachgasse

This hotel was a RIOT! Let me first say, would *absolutely* stay here again. Stayed with young kids in summer. Convenient location via subway/bus to train station, zoo/palace (15-min walk to edge of palace grounds), downtown, etc. Lovely, safe neighborhood; grocery store just steps away. Had read reviews & knew the exterior of the building did not reflect the quality of the room inside. However, the outside & entrance of this building is SO rough & derelict-looking, that even our Uber driver wasn't sure if he should leave us there alone, after dark, with children. We arrived 9pm, & getting up to our room felt like a scene from a horror movie. There are NO LIGHTS on the outside of the building or in the entrance-way! Pitch black!! Had to use flashlights on our phones, all the way up to the 2nd-floor where our room was located. There is no lobby; received "check-in" instructions via email day before, which involved phoning a number while standing on the dark sidewalk; after 2-3 rings, no one answered, but the door magically clicked open. In thru the entrance, still using flashlights, past graffiti & garbage to a creepy old staircase (no elevator, you ask? HA - they don't even have LIGHTS); located our room on 2nd floor (hooray for hallway lights up there), and key was in lockbox on door. Imagine our surprise when the room was delightfully clean, pleasant, comfortable, welcoming, warm, well-stocked kitchen, with laundry machine! Had a great stay, and made for a great story.

I was disappointed at first, the property is being renovated that we can’t find the number of the building and the condition of the main door is easily can be open by anyone. When we got there it looks like the building is not livable specially the condition of the hall way and it was dark but when we went inside the room, surprisingly it is has two bedrooms with comfortable bed neat and clean.

We found grasshopper and so many insects in that apartment and we were with kids and it was very scary for me. So please consider my report. Second thing Apartment has no any elevator and lift so it was very difficult to go with strollers and kids in that apartment. It was very frustrating. Third thing building number was not visible properly so it was very difficult to find the apartment.

This was a sort of hidden Crystal if you will. Not quite a diamond in the rough, but a clean and very reasonably priced place. I read the reviews about the entrance to the building, and I thought whatever, but it really was quite an under-construction abandoned feel. So be prepared! But the flat was very comfortable, very clean, nice linen and great location with the station so close, also nice and warm considering the cold may weather we had! I did not feel unsafe at all in the area! Even going out alone as a woman. Some random spots on the walls etc but very clean where it counted. And some weird noises from the pilot light sort of re-lighting every 10 mins. But otherwise I would stay here again, ‘cause despite all this, the price and location were great! For 4 people in Vienna, we had everything we needed, quiet at night and clear and easy check in instructions. Thanks :)