Hotel Atlanta

I stayed at this hotel with my mum, while we were visiting Vienna for a week, in July 2022. There was no option to go back this far on Trip Advisor , so please bear this in mind! We had been travelling around Austria for three weeks, and stayed here for one week in July 2022. It's a grand old-fashioned high ceilinged 19th century Viennese building, which has been turned into a hotel. While it's beautiful and impressive to look at and wander around in, you realise how impractical this is once you start staying there. The rooms are spacious and comfortable - but no atmosphere to them. Just the basics provided, without any attempt to make you feel comfortable there. The bathroom was on a step down from the bedroom area, and without proper ventilation inside, so it got very hot and stuffy while using it. When we visited, temperatures hit upwards of 35 degrees - and so, in a hotel full of carpets, grand windows and high ceilings, the atmosphere was stifling! They gave us a few fans, but this really didn't help with air circulation. It's not the hotel's fault - but if they know this will a problem in the future, perhaps they can better prepare for it. However, one fault of the hotel is definitely the staff they employed - cold unfriendly, and pretentious. When we arrived, we asked if there were restaurants in the area we could go to - the clerk replied he had no idea. Later on, we discovered plenty as we wandered down the road... We also asked if we can have hot water or a kettle of some kind, to make tea and coffee in our room. The clerk looked really shocked by this request and didn't offer any help at all. I don't think it's too unreasonable to ask for that in a hotel, especially a 4 star one. I jokingly called it Hotel Atlantis, while we were there - because it felt like it was a proud, ancient hotel that had fallen into the sea, and they hadn't bothered to look after it since then!