COSI Vientiane Nam Phu

COSI Vientiane Nam Phu Reviews

COSI Vientiane Nam Phu

Nam Phu Square Setthathirath Road, Ban Xieng Yeun, Vientiane, 01000, LaosView Hotel Details
COSI Vientiane Nam Phu
COSI Vientiane Nam PhuCOSI Vientiane Nam PhuCOSI Vientiane Nam Phu
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COSI Vientiane Nam Phu Guest Reviews

4.4/5
Very Good
48 review
Verified reviews
Location4.7
Amenities3.9
Service4.2
Cleanliness4.6
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All reviews(48)
Positive reviews(46)
Reviews with photos/video(9)
Awesome stay(13)
Clean and tidy(8)
Great location(7)
Great service(5)
Negative reviews(2)
Sai Seng Aung
COSI Room Twin
Stayed in Apr 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on May 16, 2024
The location is nice. The room is clean and there is a public laundry on 8th floor. The staff are friendly and can communicate in English. I stayed here for 5 nights and I asked them to clean up the room but the staff just clean it and didn’t change any bed sheets.
Response from Property: Thank you so much for taking the time to share your wonderful experience at COSI Vientiane Nam Phu. We're delighted to hear that you enjoyed your stay with us and that our team contributed to making it memorable. Providing excellent service and ensuring our guests feel comfortable is our top priority, and we're delighted that we met your expectations. Your kind words truly motivate us to continue delivering exceptional hospitality. We look forward to welcoming you back on your next visit to Vientiane.
Chin Lee Andrew
COSI Room King
Stayed in Jun 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jun 10, 2024
Good value for money - especially since the hotel is brand new. No need to bother with breakfast since there are far better options within 100m walk.
Response from Property: Thank you for sharing your wonderful experience at COSI Vientiane Nam Phu. We're thrilled you enjoyed your stay and that our team made it memorable. Your kind words inspire us to continue delivering exceptional hospitality. We look forward to welcoming you back to Vientiane.    
ZMW
Cosi-King Room with Daily Food&Drink Credit
Stayed in May 2024
Business travelers
7 review
4.2/5
Very Good
Posted on May 26, 2024
Clean hotel right at the centre of Vientiane. Good stay for short term travellers who are looking for affordable but more than average accommodation.
Response from Property: Thank you for sharing your wonderful experience at COSI Vientiane Nam Phu. We're thrilled you enjoyed your stay and that our team made it memorable. Your kind words inspire us to continue delivering exceptional hospitality. We look forward to welcoming you back to Vientiane.    
송승규
COSI Room Twin
Stayed in Jul 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Jul 31, 2024
GOOD TO WORK, AND NICE DRINKS. BUT When I go out, the refrigerator turns off
Response from Property: Dear 송승규,Thank you for your kind staying with us at COSI Nam Phu Vientiane Laos and for your worthiness feedback recently.We do appreciate to hear that you enjoyed with our service, cleanliness, facilities and our prime location as rating. Noted for the refrigerator was not working while auto electric system shutdown, this point will be sharing to our team for taking action soon. Your comment is valuable for us to recognize our service to improve better for our guest and apologize for any inconvenience caused.Looking forward to welcoming and serving you again when you have traveling plan to visit historical city Vientiane capital, Laos in shortly future.Best regards,Arkom BunpengGeneral Manager
Guest User
Cosi-King Room with Daily Food&Drink Credit
Stayed in Apr 2024
Solo travelers
7 review
4.5/5
Great
Posted on May 2, 2024
This us a nicely appointed little hotel with a cold beer available for purchase as soon as you arrive. Hanger storage for hanging clothes is funky but hilimited. The pool hours ought to be longer and an innovative way to provide some afternoon shade is sorely needed. Staff is great. I wish the "private" space on the 8th floor was open to paying guests.
Response from Property: Thank you for sharing your wonderful experience at COSI Vientiane Nam Phu. We're thrilled you enjoyed your stay and that our team made it memorable. Your kind words inspire us to continue delivering exceptional hospitality. We look forward to welcoming you back to Vientiane.
THEIN
Cosi-King Room with Daily Food&Drink Credit
Stayed in Apr 2024
Business travelers
19 review
3.7/5
Posted on Apr 30, 2024
Everything is fine and Wrost amenities. One of the excellent is Manager. But Hotel Staff need to train more, especially reception design and building design and plus with poor amenities. Apart from that everything in this hotel is ok. But you need to bring Mug, cup, soap, tea and coffee, wardrobe. The wardrobe in hotel room like hang clothes, it's not enough space for keeping your stuffs. Unless you book Family Room.
Response from Property: We apologize for the unsatisfactory experience during your stay at COSI Vientiane Nam Phu. Your feedback is invaluable for us to improve our service. We take your concerns seriously and will work to rectify the issues you've highlighted. This does not reflect our standards we strive to achieve, and we hope to regain your trust. Please reach out to us directly to discuss your concerns. Thank you for bringing this to our attention.
YYKAY
COSI Room King
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Really good hotel and also recommend for backpacking.
Response from Property: Thank you for sharing your wonderful experience at COSI Vientiane Nam Phu. We're thrilled you enjoyed your stay and that our team made it memorable. Your kind words inspire us to continue delivering exceptional hospitality. We look forward to welcoming you back to Vientiane.  
dalaphone
COSI Room Twin
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
The rooms are new and clean. I will go and stay again
Response from Property: Dear dalaphone,Thank you for your kind staying with us and for your wonderful feedback recently.We do appreciate to hear that you enjoyed with our property cleanliness located by surrounding favorite places. Your comment is valuable for us to recognize our service to improve better for our guest.Looking forward to welcoming and serving you again in the near future.Best regards,Arkom BunpengGeneral Manager
Chirat Bill
Room, 2 Twin Beds (COSI with Daily food & drink credit)
Stayed in Apr 2024
Family
4 review
4.5/5
Great
Posted on May 15, 2024
Newest hotel but look like not ready for service.
Response from Property: We apologize for the unsatisfactory experience during your stay at COSI Vientiane Nam Phu. Your feedback is invaluable for us to improve our service. We take your concerns seriously and will work to rectify the issues you've highlighted. This does not reflect our standards we strive to achieve, and we hope to regain your trust. Please reach out to us directly to discuss your concerns. Thank you for bringing this to our attention.
Pathorn Teng
Cosi-King Room with Daily Food&Drink Credit
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 14, 2024
One of the best budget hotels in Vientian.
Response from Property: Thank you for sharing your wonderful experience at COSI Vientiane Nam Phu. We're thrilled you enjoyed your stay and that our team made it memorable. Your kind words inspire us to continue delivering exceptional hospitality. We look forward to welcoming you back to Vientiane.
Guest User
COSI Room King
Stayed in Aug 2024
Solo travelers
22 review
4.5/5
Great
Posted on Aug 30, 2024
The end of Bar Street The end of Bar Street Local bars are not friendly to foreigners It is recommended to go to a bar for foreigners. Of the few hotels I stayed in in Vientiane, this 4* hotel was the only one that didn’t have slippers and toothbrushes.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your kind staying with us and for your worthiness experience feedback recently.We do appreciate to know that you enjoyed your stay with us for rating nice surroundings and hotel cleanliness standard. Your comment is valuable for us to recognize our service to improve better for our guest.Looking forward to welcoming and serving you again when you visit Vientiane in shortly future.Best regards,Arkom BunpengGeneral Manager
JETSADA264515
COSI Room Twin
Stayed in May 2024
Business travelers
66 review
4.7/5
Amazing
Posted on May 26, 2024
Kosi Vientiane Nampu Hotel is a new, clean hotel, near the tourist area along the Mekong River, near the old town, close to various tourist attractions, can walk to the Mekong River about one to 200 meters. Clean rooms, soft pillows, soft beds, minimalist decoration. The only thing lacking is that the room is a little cramped. Everything else is very ok. It's close to the Amazon Nampu branch as well.
Original TextTranslated by Google
Response from Property: Thank you for sharing your wonderful experience at COSI Vientiane Nam Phu. We're thrilled you enjoyed your stay and that our team made it memorable. Your kind words inspire us to continue delivering exceptional hospitality. We look forward to welcoming you back to Vientiane.    
Stoll
COSI Room Twin
Stayed in May 2024
Couples
8 review
4.7/5
Amazing
Posted on May 17, 2024
Very good hotel, newly opened, very friendly conditions (reception and rooms), very good location, many restaurants.
Original TextTranslated by Google
Response from Property: Thank you for sharing your wonderful experience at COSI Vientiane Nam Phu. We're thrilled you enjoyed your stay and that our team made it memorable. Your kind words inspire us to continue delivering exceptional hospitality. We look forward to welcoming you back to Vientiane.    
สมิท
COSI Room Twin
Stayed in May 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 21, 2024
Good atmosphere, delicious coffee, beautiful room, lots of photo corners💖
Original TextTranslated by Google
Response from Property: Thank you for sharing your wonderful experience at COSI Vientiane Nam Phu. We're thrilled you enjoyed your stay and that our team made it memorable. Your kind words inspire us to continue delivering exceptional hospitality. We look forward to welcoming you back to Vientiane.    
วณ.
Cosi-King Room with Daily Food&Drink Credit
Stayed in Apr 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Apr 15, 2024
The room is very spacious, suitable for 1-2 people. The bed is high but comfortable to sleep on. The pillows are also soft. Overall good.
Original TextTranslated by Google
Response from Property: Thank you for sharing your wonderful experience at COSI Vientiane Nam Phu. We're thrilled you enjoyed your stay and that our team made it memorable. Your kind words inspire us to continue delivering exceptional hospitality. We look forward to welcoming you back to Vientiane.