"Im so satisfied with service and location. Hotel staffs are so kind and friendly. There are free breakfast, drink and treats. The reception woman arranged a taxi for me, and I appreciate it a lot. The room was okay, but there’s no amenities like teeth-brush. It’s located near night market places and many restaurants. Even you can have a food in hotel’s cafe. It only takes few min walk to visit a lot of temples, so if you’re a big fun of buddies buildings, here has the best access.
Very affordable and budget option."
"This is good hotel and so much cleaning, Staffs also friendly. Room quality is best. First i was booked olny five days and five days spent this hotel, then i feeling good that's why i stay this hotel 15 days, still now I'm here this hotel..."
"Lovely hotel in a great location! Breakfast is served 7am - 10am and there is a small selection to choose from which was nice. The woman who served the breakfast was lovely as well. The room we stayed in (twin) didn’t have a window but we knew this when booking so just double check when you book so you don’t get the windowless surprise! Very comfy beds and powerful shower. :)"
"The room was small but clean. However, the window glass really needs better cleaning. The hotel seems to host a lot of large Chinese tour groups, which makes mornings quite frustrating. By the time you get to the dining room, most of the food is gone, and waiting for the lift takes a very long time because of the crowd leaving at the same time."
"This hostel is beautiful and the atmosphere is amazing. It feels like being at one with nature. The owner and the staff are incredibly lovely, attentive, and provide excellent service. They offer breakfast and car rental services too. I'll definitely recommend it to friends visiting and will use their services again.💖"
"The hotel is situated at a prime location, 2 blocks from the night market and surrounded by a number of eateries. A few local massage shops connivence stores around, so can definitely find something to do nearby at night time.
The checkin was smooth and the staff were friendly and helpful."
"I had a lovely time unwinding away from a stressful job. Will come back again. The fruit juices along the streets were very good, also cafes and restaurants, see durian smoothie photo. This hotel will be a good starting point for you. People are helpful and friendly. There's a very good rooftop bar that also serves food, if you don't want to go out, see photo. Room service is also available. I used the spa which may be a little small but it was PERFECT FOR ME. The swimming pool was also small but again, small is perfect for someone like me. Definitely would recommend. As for breakfasts, very good - you won't go hungry. Well done Mintra Hotel 👏✨✨"
"The hotel has just opened and offers interesting amenities for a reasonable price. The room and bathroom are excellent, with new and comfortable furnishings, a balcony, safe, wardrobe, and desk. The pool is very pleasant. Rooms facing the pool are quiet. As for me, I had a room facing the street, across from a night bar that played loud music until 1 AM. You can also hear the neighbors in the adjacent room.
The staff are lovely but, in my opinion, lack training. Be aware that rooms are only serviced if you request it; otherwise, trash isn't emptied, and there's no replenishment of water, tea, or toilet paper."
"The rooms are spacious and well-equipped, everything feels very new. The breakfast spread is excellent, offering both Asian and Western options. The service is warm, attentive, and they even have Mandarin-speaking staff. There's a swimming pool, gym, and massage rooms available. The hotel is beautifully situated right by the Mekong River with stunning views. Just downstairs, the vibrant night market is bustling with people and activity. This is truly an international standard five-star hotel."
"Positives - there are many. One of the best hotels in Laos and very reasonably priced. The rooms are large, well decorated and quiet. They even have a sign on the door saying no noise after 10pm. The staff are mostly good, but perhaps need a little more training. The managers are attentive.
The breakfast buffet needs more veggie options but the excellent chef will do a pad Thai if you ask the night before and of course, omelettes are also available.
During this stay I used the gym, it’s small but has what you need. All in all, I highly recommend this hotel. 5 minutes to airport. "
Great
172 reviews
9.0/10
1 night
From MXN$763
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Trip.com's insights for hotels in Vientiane
Plan smarter with Trip.com’s data-backed insights on travel seasons so that you can book your Vientiane hotel at the right time!
Which month offers the lowest hotel rates in Vientiane?
July is the most affordable month to book a hotel in Vientiane, with average nightly rates around MXN$1,216. Prices peak in January, when rates reach about MXN$1,314 per night.
(Based on Trip.com data from January 11, 2025 to January 11, 2026.)
0
MXN$500
MXN$1,000
MXN$1,500
MXN$1,314
Jan
MXN$1,237
Feb
MXN$1,224
Mar
MXN$1,263
Apr
MXN$1,250
May
MXN$1,245
Jun
MXN$1,216
Jul
MXN$1,229
Aug
MXN$1,227
Sep
MXN$1,263
Oct
MXN$1,299
Nov
MXN$1,216
Dec
What is the cheapest day of the week for hotels in Vientiane?
Hotel rates in Vientiane are typically lowest on Sunday, with average nightly rates around MXN$1,193. Friday tends to be the most expensive, averaging MXN$1,273 per night.
(Based on Trip.com data from January 11, 2025 to January 11, 2026.)
0
MXN$500
MXN$1,000
MXN$1,500
MXN$1,201
Mon
MXN$1,271
Tue
MXN$1,253
Wed
MXN$1,247
Thu
MXN$1,273
Fri
MXN$1,247
Sat
MXN$1,193
Sun
How much does a hotel in Vientiane cost for tonight?
Based on bookings by Trip.com users over the past 3 days, the best deal for a 3-star hotel room in Vientiane was MXN$438, while the lowest price for a 4-star hotel was MXN$621. The most affordable 5-star hotel room was MXN$959.
(Based on Trip.com data from January 8, 2026 to January 10, 2026.)
0
MXN$500
MXN$1,000
MXN$178
2-Star
MXN$438
3-Star
MXN$621
4-Star
MXN$959
5-Star
What are the hotel rates in Vientiane this weekend?
Trip.com has found that weekend rates for 3-star hotels in Vientiane start as low as MXN$817/night. For 4-star hotels, rates start from MXN$1,312/night, while 5-star hotel rates start from MXN$2,307/night.
(Based on Trip.com data for January 8, 2026 to January 10, 2026.)
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MXN$1,000
MXN$2,000
MXN$3,000
MXN$817
3-Star
MXN$1,312
4-Star
MXN$2,307
5-Star
Among Trip.com users, which area in Vientiane is most popular for hotel bookings?
Ramada by Wyndham Vientiane is located in the city center of Vientiane, the capital of Laos, and is located in the central of the Talatlaeng area in the city center. It is only a 10-minute drive from popular areas such as Sihrom, Arc de Triomphe, and Wat Phra That Luang, and only 15 minutes away from Wattay International Airport. The hotel is close to the main road of Vientiane, and can easily reach the national CBD such as the city government, corporate offices, shopping malls and Vientiane Center from the hotel, making it the best place for business and leisure travelers. Ramada by Wyndham Vientiane opened grandly in March 2025. It is loved by tourists all over the world for its complete facilities and beautiful infinity pool overlooking the city skyline. Located on the 14th floor of the hotel, it is also one of the few hotel lobby in Vientiane to set the reception on a high floor, and is well-known for its multi-functional guest rooms and professional management and service staff. Ramada by Wyndham Vientiane has a total of 109 guest rooms of various forms. The view of each room overlooks the beautiful city view of Vientiane. The room is very modern in style and has multiple automatic systems. To ensure your stay experience, the rooms are also equipped with high-speed WiFi, HDTV, automatic curtains and luxurious bathrooms, instant coffee, MINI bar and other facilities. For in-room entertainment. In addition, we also provide a variety of dining options, including all-day room service, open-air viewing restaurant, Ramada restaurant and lobby bar. You can also choose to enjoy 24-hour ordering service in the room. The hotel also provides you with free midnight snacks such as glutinous rice balls and eight-treasure porridge. Our gym is located next to our high-altitude garden, with birds singing and flowers blooming and overlooking the city skyline and the Mekong River and the Thai Nong Khai Province on the opposite bank. We also have a children's playground and butlers for parents with children to help you have private time while traveling. We are also one of the few hotels in Vientiane with a sky pool, located on the 14th floor of the hotel. Guests can check in and take pictures in our high-altitude pool and overlook the entire Vientiane and take pictures of the beautiful sunset. Our owner and the Xiangkun Temple Scenic Area in Vientiane are a company. All our guests can get free tickets to Xiangkun Temple. This is the only one in Vientiane. Our friendly and professional staff can provide services in multiple languages including Lao, Thai, Chinese and English, airport transfers, day tours, etc. We are on call 24 hours a day to ensure you have the best experience during your stay.
Set in the heart of Vientiane’s lively Sikhottabong district, the Holiday Inn & Suites Vientiane blends modern comfort with warm, understated elegance. Just 15 minutes from Wattay International Airport, it’s perfectly placed for travellers who seek convenience without compromising on style.
Step inside and you’ll find 273 thoughtfully designed rooms and suites, each offering plush bedding with your choice of pillows, high-speed Wi-Fi, and a flat-screen TV. For longer stays, our suites bring a touch of home with kitchenettes and residential-style comforts, making settling in effortless.
Beyond your room, the hotel flows at a relaxed pace. A workout at the fitness centre, a quiet swim in the infinity pool, or light bites and cocktails under the open sky, everything is designed to help you unwind and reconnect.
When it’s time to dine, Rosella invites you to linger over a spread of local favourites and global classics. The Hub, our elegant lobby lounge, is perfect for an unhurried coffee, a pastry, or a shared plate with good company.
Whether you’re here on business, a weekend escape, or to explore nearby landmarks like Patuxay Monument, Pha That Luang Stupa and Wat Sisaket Temple, every journey begins with a warm welcome. Book directly with us for the best rates, tailored offers, and the genuine hospitality that defines an IHG Hotels & Resorts stay.
With a stay at Latsavong Wanda Vista Vientiane in Vientiane, you'll be within a 5-minute drive of Thatluang Plaza and Pha That Luang. This luxury hotel is 15.7 mi (25.2 km) from Thai-Laos Friendship Bridge and 2.9 mi (4.7 km) from Patuxay.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a steam room and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 4 restaurants, Cafe Vista provides international breakfast buffet, and simple lunch and dinner. ZHEN Chinese Restaurant serves authentic Cantonese and Hunan cuisine, with several private dining rooms that suitable for family gatherings or business banquets. Unwind at the end of a busy day, you can relax with a drink with friends at Sky Bar while taking in the views. If you prefer to stay in, hotel also provide room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo service (airport or train station pick up and drop off, half day or full day limo, etc.), free self parking, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 12 meeting rooms.
Make yourself at home in one of the 267 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Located in Hadxayfong, ST Vegas Hotel is a 4-minute walk from ST Vegas Entertainment International Club and 13 minutes by foot from Lao National Ethnic Culture Park. This casino hotel is 1.6 mi (2.6 km) from Thai-Laos Friendship Bridge and 3.6 mi (5.9 km) from Lao Country Club Golf Course.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After practicing your swing on the golf course, you can enjoy other recreational amenities, which include a casino. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events.
Make yourself at home in one of the 75 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles.
With a stay at Crowne Plaza Vientiane, an IHG Hotel, you'll be centrally located in Vientiane, just a 3-minute walk from Chao Fa Ngum Statue and 9 minutes by foot from Lao National History Museum. This hotel is 1 mi (1.6 km) from Ban Anou Night Market and 12.6 mi (20.3 km) from Thai-Laos Friendship Bridge. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Grab a bite at Mosaic, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Vientiane? This hotel has facilities measuring 8439 square feet (784 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring refrigerators and iPod docking stations. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Hotel near Vientiane City Center, Vientiane 84.5% of visitors choose this area
A stay at Souphattra Hotel Vientiane places you in the heart of Vientiane, within a 15-minute walk of Patuxay and Embassy of Thailand. This luxury hotel is 14.8 mi (23.8 km) from Thai-Laos Friendship Bridge and 1.1 mi (1.8 km) from Pha That Luang.
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, a steam room, and a 24-hour fitness center. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 46 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Hotel near Vientiane City Center, Vientiane 84.5% of visitors choose this area
A stay at Lao Plaza Hotel places you in the heart of Vientiane, 5 minute walk from the Anou Night Market, 10 minutes from the Mekong River and 6 Km from Wattay International Airport.
Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access and gift shops/newsstands.
Enjoy local and international cuisine at Dok Champa-Casual Dining, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Vientiane? This hotel has facilities measuring 4822 square feet (448 square meters), including conference space. A roundtrip airport shuttle is complimentary (please advise your flight details in advise 1 day before arrival date).
Make yourself at home in one of the 134 air-conditioned rooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless Internet access is complimentary, while 40-inch LED televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Athens Hotel is a standard 5 star hotel invested by LANXANG New Real Estate And Investment Co., Ltd. The first phase of Athens Hotel covers an area of 50,000 square meters, with of luxurious rooms and apartments of all types. Athens Hotel is equipped with the conference room, Chinese restaurant, western restaurant, KTV, sauna room, cafe, beverage bar, chess and card room, swimming pool, gym, large underground parking lot and other functional facilities. The hotel is located in Nong sa no kham village, T2 Road, Vientiane, Laos, and is close to Sanjiang Chinatown. With prosperous surrounding business, the geographical location of the hotel is superior. With convenient transportation, the hotel is 2 kilometers away from the Mekong River, a 5-minute drive away from Wattay International Airport, a 15-minute drive away from famous scenic spots such as Patuxai in Vientiane and Pha That Luang, and a 30-minute drive away from Vientiane Railway Station. Since its opening, the hotel has always upheld the hospitality concept and service awareness of "guest-oriented, service first". Every guest can feel at home in the hotel with our warm and thoughtful service. We will do our best to provide services, and continuously learn and improve the service quality and skills. In the next two years, the second phase of the Hotel will be launched, Covering apartments, office buildings, Staff living areas, sky lounges, gourmet streets and other commercial complexes. Athens Hotel is committed to being the most influential, competitive, dynamic and innovative well-known enterprise. It is always our goal to satisfy every guest and make every employee proud. Therefore, all the hotel staff looks forward to your presence. Thank you!
Allpoints Hotel is the perfect place to unwind after a day of travel or work. Some of the city's top sights can be found just a short distance away. This hotel is located 1.73 km from Fa Ngum Statue, 1.72 km from Fa Ngum Park, and 1.45 km from S mini zoo.
Go for a swim in the property's pool. You can also check out the pool with view. Keep up your fitness regimen with a visit to the gym.
This property is home to a restaurant. Enjoy a meal right from the comfort of your room with room service from the on-site restaurant. Start your day by grabbing a coffee or drink from the cafe.
At this hotel, you'll also find facilities including a tea room. The property is home to a 24-hour front desk and offers service in 3 languages, including English. For extra convenience luggage storage are available at the property as well.
Wattay International Airport is the nearest airport to the property, a 7 min drive away. From the property, the nearest train station is Vientiane (Khamsavath), which takes 36 min to reach by car. Parking is available at the property.
Located in Vientiane, Landmark Mekong Riverside Hotel is on the riverwalk, within a 5-minute drive of Talat Sao and Wat Si Saket. This 5-star hotel is 2.6 mi (4.1 km) from Lao Bowling Centre and 2.6 mi (4.2 km) from Laos National Stadium.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features concierge services and a banquet hall.
Enjoy Modern European cuisine at Brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 188 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
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9.0/10
Great206 review
Price per night from:MXN$1,157
Latest Reviews for Vientiane hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
8.9/10
Very Good
AAnonymous UserLocation is very good, near some supermarkets, near night food market, and surrounded by street food and local restaurants, easy to walking everywhere,
Staff really nice and friendly, they provide drinking water, water heater, instant coffee.
Bed in female dorm is comfy, but air conditioning needs more cold, no soap and shampoo in the bathroom.
They have schedule of green bus
GGuest UserWe enjoyed our stay at this hotel very much! Staff was friendly and rooms were super nice!
Pool very refreshing in the afternoon!
Hotel is located 15mins from the more touristic center which we very much liked as it is located in a more calm area.
DDoubleParkerThis has been my number one go to hotel in Vientiane for 3 years now, and it never disappoints. The staff is incredibly sweet, the rooms are spectacular with amazing rates, and the breakfast buffet is, hands down, the best I've experienced in Laos. They even have an app that you can download and install that makes ordering everything from room service, to basic amenities, to even yoga and fitness equipment delivered directly to your room, as easy as could possibly be, with an in-app chat feature that offers you direct, immediate communication with the staff for more specific, custom requests or questions. Honestly, I've never used a hotel app before, So I can't really compare to others, but this is pretty first rate. Also... They have a pool that overlooks the Mekong River, with an adjacent ”splash bar” where you can order food and drinks just a few feet from your lounge chair. It also has a fantastic gym that features an aesthetically-cool lighting system that somehow makes me look really good. Not sure how they did that! 😂👍 It's also walking distance to the famous night market (a 25-minute walk), which puts it just out of the way enough to offer a relaxing stay-in environment for a quiet, productive or lazy night in the room. Did I mention it's a 6-minute drive to/from the airport? Ya, believe me, that comes in REAALLLLY handy when you need it!!
NNessitaStayed there for one night only, all good with this place, staff was friendly, the AC and fan worked very well, room was spacious. One thing is that they have no elevator, although this is not a problem for me (only 4 floors), just letting other know in case this is something they consider. Wifi worked perfectly. They have free breakfast but I overslept so I did not try it. Location is quite good, many places in walking distance. Overall very nice!
Hotel near Vientiane City Center, Vientiane 84.5% of visitors choose this area
Price per night from:MXN$299
8.4/10
Very Good
__WeChat267552****Laos Vientiane Sky City Hotel: A glowing review!
A true gem of a hotel for my Vientiane trip! I have to rave about the Sky City Hotel's location. It's just one kilometer from Patuxay, within walking distance of many attractions, and right next to ICBC, making currency exchange and other banking needs super convenient. Downstairs, there's a bustling market and a food street where you can easily try authentic local flavors like 'Som Tum' (papaya salad) and sticky rice.
The room type I booked was a pleasant surprise – a spacious and bright 77-square-meter room. The latex mattress provided an excellent night's sleep, and the toiletries were high-quality. The room facilities were so complete you could even cook! The large floor-to-ceiling windows offered fantastic natural light, and watching the street view from the window in the evening was incredibly relaxing. The service was even more heartwarming; the front desk staff proactively helped plan my itinerary, and all the staff were friendly and communicative throughout.
The hotel also has a swimming pool, making for a comfortable and worry-free stay. The value for money is outstanding, and I will definitely choose this hotel again on my next visit to Vientiane!
GGuest UserOur room was set back from the road, so it was nice and quiet at night. The owner is Chinese, which made communication very easy, and they were also incredibly friendly and helpful. If you're looking for an affordable and practical place to stay, this is a great choice.
DD18Very good front desk and housekeeping staff that answer all my need,, hotel was a bit old but it’s ok with me,, location at middle of Chinatown with all Chinese speaking people,, breakfast was eatable,, didn’t get pickup from airport upon arrival due communication error,, trip was cut short due to unexpected incident,, will come back again,, thanks..
GGuest UserGreat service, very clean, nice room! It was a great hotel to stay at for an early flight. It's tucked away off the main road, but the security guards in the area are more than happy to help you find it.
AAnn PadillaI had a wonderful stay at Lily Hotel! The room was clean, comfortable, and very well-maintained. The location is easy to access, making it convenient to get around.
What really made my stay memorable was the receptionist, namely Khaenpheng, Chanya, Bouakeaw, Thee and the lady who is incharge in cleaning my room. They are friendly, welcoming, and always ready to help with anything I needed. Their kindness and professionalism truly made a difference in my experience.
Thank you, Lily Hotel, for the warm hospitality! I’ll definitely come back and recommend this place.
KKurzaWe had many difficulties at this hotel.
What was good: the rooms were clean, despite many negative comments regarding cleanliness. We had all necessary things in the bathroom, hot water, etc. The aircon in the room worked fine and the beds were comfortable to sleep on.
Breakfast is quite average and not much food for Western people. There are some things to eat such as fruits, yogurt, cereal, eggs but everything else are Asian food.
What was bad:
- Check-in was an absolute mess. The reception area looks like a ghost town with only one person checking in guests on a Saturday. We waited very long to be helped.
Finally, after long waiting time we reach the room to see that someone else already occupies the room. Due to a severe lack of English from the receptionist, we explained there is someone staying in the room and that we need a different room. He nodded that he understood and typed on his computer, scan a new room key but gave the same room number three times. So three times we had to explain that we need a COMPLETE DIFFERENT ROOM since there are already guests inside. This took very long. We got a new room finally but it was a twin room and not the type of room we booked.
- No sound proof walls, we can hear our neighbor coughing in his room at night
- The gym is not functional at all. So many broken machines that we were not able to use the gym during our stay. There is also no air conditioner in the gym even for when it’s maintained better.
- The elevator buttons are not working properly, the button to close the elevator door doesn’t work at all.
Generally this hotel has the potential to be much better. Management seriously needs to improve these shortcomings.
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