Top rated hotels in Virginia Beach

SpringHill Suites Virginia Beach Oceanfront
4.3/5103 Reviews
Stayed for 2 nights with my family for our anniversary. The first two nights we got in late & crashed, but on the last night we noticed before getting into bed that there was dried blood stains on the corner of the sheets. We were too tired to mention it that night because it was late so we just stripped that sheet off. We mentioned it & showed pictures when checking out the next morning. The front desk agent barely looked at the pictures, was stereotyping us, and said with an attitude “what did we want”. She didn’t even grab the manager, just told us we would get points on our account. I believe if we were a different ethnicity the situation would have been handled differently which is unfortunate. Her attitude was unprofessional especially when my husband was talking to her the entire time in a professional manner. They also close the pool 15-30mins before the close time & refused to open it for my little girl. We’ve never experienced service like this before and don’t see ourselves returning.

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