Verified traveler
May 30, 2023
Bad hotel!
This hotel is tired and in need of desperate upgrade.
The decor is out of the 90s and there is a unique scent throughout.
We were given a room on the first floor next to a pair of external air handling ducts that started operating at 4am and with the poor state of the windows the sound easily travelled into the room.
Furthermore there was a door on the ground floor that could be heard closing with a loud thud from our roomvwhich also started early morning.
When these points were mentioned at checkout there was very little empathy and zero effort to make any adjustments, which is a key part of the hospitality industry.
Overall the stay was shocking and not one to be repeated.